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Summary of reviewsNew County Hotel & Serviced Apartments by RoomsBooked enjoys a highly favorable reputation for its exceptional central location in Gloucester. Guests frequently highlight its proximity to key attractions such as the Quays, the Cathedral and Gloucester Rugby Stadium. The hotel’s easy access to shops, restaurants and bars makes it an ideal base for exploring the city and its short walking distance to railway and bus stations adds further to the convenience. Despite some noise from the bustling city center, the general sentiment underscores the hotel's perfectly situated position for both leisure and business travelers.
The rooms are generally well-received for their cleanliness and comfort. Many guests appreciate the spaciousness and modern amenities such as fridges, microwaves and cutlery, which add a homely feel. Cleanliness is consistently praised with particular commendation for the pristine bathrooms. The hotel’s renovations have resulted in well-appointed and neatly furnished accommodations, enhancing the guest experience. However, occasional complaints about poor ventilation, small room sizes and maintenance issues like inconsistent shower temperatures suggest areas for improvement.
Guests laud the friendly and helpful staff with specific mentions of individuals who go above and beyond to ensure a pleasant stay. The reception staff's warm and welcoming nature makes guests feel at home, contributing to the overall positive experience.
The breakfast experience receives mixed reviews. While some guests enjoy the offerings when available, the lack of on-site breakfast options is a point of dissatisfaction for many. The convenience of nearby stores and local eateries provides viable alternatives, though many feel that the absence of a morning meal detracts from the overall experience.
The current lack of an on-site bar or restaurant due to refurbishments is mitigated by the proximity of nearby food outlets, though some guests wish for more direct dining options. The hotel offers strong, fast and free WiFi in many areas, although connectivity issues on the top floors have been noted.
Family travelers find the spacious family rooms accommodating with the central location providing easy access to local attractions. However, the hotel may be less suitable for toddlers and children with disabilities.
Finally, the hotel's location is ideal for nightlife enthusiasts, being within walking distance of pubs, clubs and food options. While this proximity brings excitement, it also results in noise disturbances, particularly from nearby bars and nightlife, which may be a consideration for light sleepers.
Overall, New County Hotel & Serviced Apartments by RoomsBooked stands out for its prime location, friendly staff and clean, comfortable rooms with some areas for improvement noted in breakfast options, room updates and noise management.
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