Holiday Inn Express & Suites Chicago North Shore - Niles by IHG, offers guests a convenient and comfortable stay that consistently receives positive reviews. The hotel's location is highly praised for its proximity to Downtown Chicago, O'Hare International Airport and an array of restaurants, cafes and stores in a clean, quiet and safe neighborhood. Ample parking and easy access to various destinations enhance the convenience for travelers, whether for business or leisure.
The breakfast at the hotel earns favorable reviews for its variety and quality, featuring options like pancakes, eggs, bacon, hot oats and cheese-filled eggs. Despite occasional mentions of the need for more timely replenishment, guests generally find the breakfast to be delicious, satisfying and a pleasant start to the day.
Rooms are noted for their cleanliness, spaciousness and modernity with exceptionally comfortable beds frequently highlighted. Although there are minor issues such as insufficient carpet cleaning or occasional maintenance needs, the overall feedback underscores the reliability of the accommodations for a restful stay.
Staff at the hotel receive high marks for their friendliness and helpfulness, contributing to a welcoming atmosphere. Special mentions of standout employees reflect the team's dedication to providing exceptional customer service.
The gym is well-maintained and properly equipped, meeting guests' fitness needs and features additional amenities like an indoor pool. While the pool has mixed reviews with some notes on cleanliness and size, it remains a valued feature for its convenience and general upkeep.
Parking is ample, free and well-regarded for its convenience and safety, including amenities like an EV charger. The family-friendly environment is enhanced by the hotel's proximity to the police station and suitable amenities for family gatherings.
Overall, the Holiday Inn Express & Suites Chicago North Shore - Niles excels in providing a clean, comfortable and convenient stay, making it a reliable choice for travelers visiting the Chicago area.
OYO Hotel Edgebrook Chicago North Shore boasts a convenient location, making it an appealing choice for both leisure and business travelers. Guests appreciate its proximity to downtown Chicago, Devon Street, and a variety of shopping options like Costco, Target, and ALDI. The hotel is close to dining and entertainment venues, and its easy access to major highways and public transportation makes it an ideal starting point for exploring the area. Free parking and a safe environment further enhance its attractiveness.
The hotel's staff consistently receives high praise from visitors for their friendliness and professionalism. The team is noted for creating a welcoming atmosphere, being quick to assist with guest needs, and offering useful local recommendations. This attentive service adds significant value to the overall guest experience.
Guests often mention the comfort of the beds, describing them as wide and supportive, which aids in a restful sleep. However, opinions on the cleanliness and maintenance of the rooms vary. While some rooms are modern and include amenities such as mini fridges and microwaves, there are recurring concerns about cleanliness and maintenance. Reports of unfavorable odors, stained linens, and issues with basic amenities like temperature control and plumbing are common. Structural issues such as poorly fitting doors also detract from the experience.
Despite the appealing aspects of location and staffing, the overall experience is affected by inconsistencies in cleanliness and room maintenance. The hotel offers affordability and convenience but could benefit from improvements in upkeep to elevate guest satisfaction.
The Super 8 by Wyndham Morton Grove/Chicago is generally appreciated for its strategic location, offering guests convenient access to both the city of Chicago and local attractions. Nestled in a charming neighborhood, it provides a peaceful retreat while remaining accessible due to its proximity to a train station. This makes urban exploration easy and offers good value for those attending local events. Nearby dining options further enhance the appeal of the location.
Guests have mixed experiences regarding the rooms, but some highlight positive aspects like spaciousness, cleanliness, and adequate furnishings. Essential amenities, such as a medium-sized fridge and good lighting, are praised for adding convenience and comfort. While affordability is noted as a strong point, the hotel occasionally faces issues with maintenance and cleanliness, impacting guest satisfaction.
Staff interactions are mostly favorable, with many guests emphasizing the friendliness and helpfulness of the hotel staff. The front desk is frequently recognized for its politeness and willingness to assist, which contributes positively to the overall guest experience.
However, the breakfast and cleanliness aspects of the hotel receive notable criticism. The continental breakfast is described as basic, lacking variety and protein options, with expired items occasionally mentioned. Many guests prefer to seek alternative breakfast options nearby. Cleanliness issues are repeatedly criticized, with reports of dirty sheets, unpleasant odors, and worn-out furnishings detracting from satisfaction. Despite these challenges, the staff's pleasant demeanor often compensates for shortcomings in other areas, creating a generally positive impression for guests seeking an accessible location and good value.
The Holiday Inn Chicago North Shore by IHG, is highly praised for its strategic and convenient location. Nestled in the suburbs of Chicago, the hotel is close to a variety of restaurants, shopping venues and amenities like Dunkin' Donuts and Starbucks. Its proximity to a police station contributes to guests' sense of security. The hotel is also within a 20-minute drive to downtown Chicago, making city attractions easily accessible. Guests find the location ideal for a range of needs and the friendly and helpful staff further enhance this positive experience.
Feedback on the hotel's breakfast is mixed. While some guests appreciated the good breakfast with healthy options and a nice variety of items like pastries, fruits and scrambled eggs, others found it mediocre, overpriced or lacking in variety.
The rooms offer a mixed bag of experiences. Many guests appreciated the spaciousness, amenities like microwaves and flat-screen TVs and highlights such as a heated pool. However, cleanliness was inconsistent with some guests reporting issues like old carpeting, maintenance problems and lingering smoke smells. Though the beds were often described as comfortable, there were instances of dissatisfaction due to their size and condition.
Cleanliness throughout the hotel also garnered varied reviews. While many guests praised the clean rooms, lobby and comfortable beds, others noted areas needing improvement, such as bathroom tiles, hallways and carpets. The pool area received praise for being clean but also had negative comments regarding its upkeep.
The hotel staff is a standout feature, frequently highlighted for their friendliness and helpfulness. From front desk staff to housekeepers and bartenders, the positive interactions with staff contribute significantly to guests’ overall satisfaction.
The indoor pool and hot tub are enjoyed by many guests, particularly families, for their warm water and spacious setting. However, occasional closures and temperature variations were noted as drawbacks.
Parking is generally appreciated for its ample, free options, though some guests found navigating from the parking area to their rooms challenging due to unclear signage.
For families, the indoor, heated pool is a key attraction and the hotel’s location is praised for its convenience. However, the lack of communal spaces for family gatherings and pool temperature issues were minor concerns.
Overall, while the Holiday Inn Chicago North Shore offers many positives such as a convenient location, friendly staff and enjoyable amenities like a heated pool, attention to maintenance and housekeeping could enhance the guest experience.
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Family
Pool
Heated Pool
Indoor Pool
Parking
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