InfoSummary of reviewsSecret Spot Hostel, located in the charming Parish of La Massana, offers an exceptional experience for travelers seeking relaxation and adventure. Its prime location is a standout feature, allowing skiers easy access to ski lifts and the Pal ski resort Gondola, while also enjoying the convenience of nearby markets, bars, restaurants, and shops. The central yet peaceful setting is particularly appealing for families and winter sports enthusiasts, providing a quiet retreat with excellent bus connections and proximity to the lively Andorra la Vella.
The hostel’s rooms are modern and thoughtfully designed, providing guests with spacious, cozy accommodations that often leave a lasting impression. Features like hot tubs and jacuzzis enhance the experience, while comfortable beds and well-maintained shared bathrooms contribute to a restful stay. Despite minor issues with humidity, the rooms are functional and equipped with floor heating for added comfort.
Cleanliness at Secret Spot Hostel is commendable, with guests consistently praising the immaculate state of the facilities. The friendly cleaning staff ensures that all areas, including bathrooms, kitchens, and rooms, are tidy and well-maintained. The well-equipped kitchen and outstanding shower facilities further enhance the cleanliness and comfort of the property.
The staff-free system provides guests with efficient, independent management of their stay, aided by helpful and professional communication from the staff when needed. While the absence of traditional reception may pose challenges for some, the overall experience is positively received, allowing visitors to enjoy a low-key, hassle-free environment.
For skiing enthusiasts, Secret Spot Hostel serves as an ideal base, located just a short walk from ski lifts and surrounded by ski rental shops. The dedicated storage and locker rooms for ski gear facilitate a stress-free skiing experience, complemented by strategic support for mountain sports practice. The peaceful ambiance and well-designed common areas further enrich the visit, whether guests hold a VallNord pass or explore nearby slopes.
The hostel also excels in providing comfortable sleeping arrangements, with beds often described as "very comfortable." The spacious rooms contribute to the overall tranquility, and practical features like lockable storage under the beds offer added convenience. Although some feedback mentions minor issues, such as bed noise and comforter size, guests generally enjoy a restful night’s sleep in this quirky, well-maintained establishment.
Overall, Secret Spot Hostel stands out for its strategic location, exceptional cleanliness, and comfortable accommodation, making it a top choice for travelers seeking a serene yet accessible winter sports haven. Show more
InfoSummary of reviewsAndorra Palace, nestled in the vibrant heart of Andorra la Vella, is celebrated for its exceptional central location. Positioned on Meritxell Avenue, the hotel allows guests easy access to the city's bustling shopping streets and cultural landmarks. This strategic location is enhanced by the friendly and welcoming staff, who are frequently commended for contributing to a home-away-from-home atmosphere.
Guests appreciate the cleanliness and comfort of the well-located hotel, with rooms that, while reported as slightly outdated, are maintained to a high standard with daily service. The combination of cozy rooms, efficient housekeeping, and modern amenities like a relaxing spa, gym, and pool enriches the experience for visitors looking to unwind after exploring the city.
Breakfast at Andorra Palace receives high praise, noted for its impressive variety and quality, providing a delightful start to the day. Though slightly pricey, guests find the buffet generally fair value for money, and the connected spa is a notable highlight, praised for its cleanliness and range of wellness options. Access to the spa and gym, shared with neighboring hotels, is consistently lauded, offering a comprehensive relaxation experience.
While the dinner service garners mixed feedback due to it being served at a nearby Mercure Hotel and requiring separate drink purchases, the variety and quality often satisfy guests, especially those on short stays. Wi-Fi connectivity at the hotel presents challenges, which is an area noted for needing improvement. Meanwhile, parking is also seen as inconvenient due to location and cost, although some appreciate the available monitored spaces.
Overall, Andorra Palace stands out for its prime location, exceptional staff, and extensive facilities, offering a welcoming stay that combines relaxation, exploration, and convenience, despite some areas for future enhancement. Show more
InfoSummary of reviewsActa Arthotel is a fantastic choice for those looking for a comfortable and enjoyable stay in Andorra la Vella. The hotel's central location makes it easy to explore the city with many shops, restaurants and the bus station just a short walk away. Guests appreciate the friendly and attentive staff, who go out of their way to provide excellent service. The hotel offers convenient on-site parking and spacious, comfortable accommodations with beautiful views. The breakfast buffet is a standout feature with many high-quality options and made-to-order French omelets. The rooms are clean, tidy and well-decorated with a kettle and fridge provided for added convenience. The hotel's cleanliness is often cited as a standout feature with guests appreciating the organization and attention to detail. The staff is exceptional with many guests mentioning staff members by name for their exceptional service. The spa has received mixed reviews, but the mountain-facing bathtub is a highlight. The hotel is family-friendly with spacious and modern family rooms and a varied breakfast. The beds are notably comfortable with a variety of options available. Overall, Acta Arthotel is a great option for those looking for a comfortable and enjoyable stay in Andorra la Vella. Show more
InfoSummary of reviewsMercure Andorra is highly praised for its central location in Andorra la Vella, offering guests easy access to shopping streets, restaurants, public transportation and entertainment venues. The hotel's convenient underground parking and proximity to amenities contribute to a stress-free experience. Guests also appreciate the clean and quiet surroundings and commend the friendly, welcoming staff, making it a recommended choice for travelers.
The breakfast at Mercure Andorra is lauded for its exceptional quality and variety, featuring a generous selection of sweet and savory options. Guests find the breakfast buffet comprehensive and satisfying with freshly made dishes and varied drinks enhancing the overall experience. The breakfast's inclusion in the room price is seen as great value, adding to the hotel's appeal.
The spa facilities receive accolades for being spacious, clean and well-maintained, providing a relaxing atmosphere with amenities such as pools, jacuzzis, saunas, a hammam and a steam room. The rooftop spa, offering panoramic views and the gym are additional highlights. However, occasional overcrowding and cleanliness issues do arise.
Guest reviews about the rooms are mixed. While the rooms are appreciated for their spaciousness, cleanliness and comfort, some guests point out issues like outdated decor, limited electrical outlets and poor ventilation. Despite these drawbacks, the rooms are generally considered satisfactory.
The cleanliness of the hotel is frequently commended with regular cleaning routines and friendly housekeeping staff maintaining the property in pristine condition. Positive remarks extend to the common areas and the overall maintenance of the hotel.
The staff at Mercure Andorra receive high marks for their friendliness, attentiveness and professionalism, contributing to a positive guest experience. Specific staff members are noted for their exceptional service, enhancing the stay for many visitors.
While the hotel provides free wifi, guest experiences are varied with many noting issues of unreliability and slow speeds. Though some find the wifi satisfactory, improvements are necessary to meet the needs of all guests.
The pool area is appreciated for its relaxing amenities, including a heated pool and jacuzzi. However, concerns about maintenance, cleanliness and the pool size are noted. Extending pool hours and better upkeep could enhance guest satisfaction.
Parking at Mercure Andorra presents challenges with limited space, difficult access and high daily rates. Some guests find cheaper public parking nearby as a preferable option.
In summary, Mercure Andorra excels in location, breakfast quality, cleanliness, spa and gym facilities and staff service. While there are areas for improvement, such as room decor, wifi stability, pool maintenance and parking, the hotel remains a strong choice for visitors to Andorra. Show more
InfoSummary of reviewsNovotel Andorra is situated in an outstanding location in Andorra la Vella, right in the city's heart, making it a convenient base for shopping, sightseeing and dining. Guests appreciate the easy access to public transportation, such as the bus terminal with routes to Barcelona and ski centers. Despite the bustling surroundings, the rooms' soundproofing ensures a peaceful stay.
The rooms are frequently praised for their cleanliness, spaciousness and comfort. Additions such as mini-fridges, tea and coffee facilities and included spa access significantly enhance the guest experience. The hotel's cleanliness standards extend throughout its public spaces, contributing to an inviting atmosphere.
Breakfast at Novotel Andorra receives high praise for its generous, varied and delicious buffet, catering to different dietary needs, including gluten-free and healthy options. Dinner also earns positive feedback for its diverse and well-prepared buffet offerings, although some guests feel the value could be improved.
The hotel staff is a standout feature, consistently described as friendly, professional and attentive. Guests often mention specific staff members who go above and beyond to ensure a pleasant stay, adding a personal touch to the service.
Families find the hotel particularly accommodating, benefiting from spacious rooms, a pool and a children's play area. The included spa and gym facilities, despite being located in the adjacent Mercure hotel, are well-regarded for their cleanliness and variety of amenities.
However, some areas for improvement include outdated room furnishings and mixed reviews on the quality of certain components in the dinner buffet. The high cost of parking and the often unreliable WiFi are notable drawbacks.
Overall, Novotel Andorra offers a strong combination of strategic location, excellent breakfast and a friendly staff, making it a solid choice for travelers visiting Andorra la Vella. Show more
InfoSummary of reviewsHotel Marco Polo by Nexta enjoys widespread acclaim for its excellent location in the heart of La Massana, Andorra, making it a prime spot for skiing and exploring the region. Its convenient access to the Vallnord Pal ski lift, stunning views, proximity to the cable car and main road connections to Andorra la Vella and other towns enhance the overall guest experience. The surrounding areas, bustling with bars, restaurants and beautiful landscapes, combined with the hotel’s facilities, cleanliness and hearty breakfast, make it a well-regarded choice for travelers seeking comfort and convenience.
The breakfast at Hotel Marco Polo by Nexta is a standout feature, frequently praised for its quality, variety and range. The breakfast buffet caters well to European tastes, offering pastries, drinks, cold meats and gluten-free options, creating a perfect start to the day. Guests appreciate the attentive staff, contributing to a pleasant and spacious dining atmosphere. Dinner services also receive positive remarks for their quality and variety, particularly highlighting special meals such as New Year’s Eve dinner. Despite some occasional criticisms about the variety for children and basic offerings, overall satisfaction with the dining experience is evident.
Guest reviews about the rooms present mixed experiences; many highlight the spaciousness, cleanliness, soundproofing and views from certain rooms. However, some rooms are noted for their small size, darkness, humidity issues and outdated décor. Maintenance problems such as non-functional key cards, water leaks and poor lighting detract somewhat from guest comfort, but the hotel continues to offer clean and satisfactory accommodations for many visitors.
Cleanliness at the hotel is largely well-regarded with frequent acknowledgments of clean rooms, bathrooms and common areas. However, occasional lapses such as dusty surfaces or musty smells in some rooms suggest areas for improvement. The cleaning service generally receives commendations for maintaining a clean environment.
A significant highlight for Hotel Marco Polo by Nexta is its exceptional staff, who are consistently praised for their friendliness, attentiveness and professionalism. The reception and dining staff contribute significantly to the positive guest experiences with their accommodating and welcoming demeanor.
Wi-Fi services have received mixed reviews; while some guests report good connectivity in certain rooms, others encounter issues with slow speeds, weak signals and frequent disconnections. The hotel provides access to a nearby public pool, offering a pleasant swimming experience despite not being on-site. The approximately 100 to 500-meter distance is a minor inconvenience compared to the overall enjoyment it provides.
Parking poses challenges for guests due to limited paid options, distances from the hotel (up to 300 meters) and associated costs. Planning in advance to reserve a space can alleviate some of these issues. For families, the hotel offers a game room and spacious rooms, making it a suitable choice for those traveling with children. The proximity to ski lifts and bike storage facilities also makes it ideal for ski and cycling enthusiasts.
The comfort of the beds receives mixed reviews with many guests finding them very comfortable, although a few indicate issues with size and quality. For a three-star hotel, Hotel Marco Polo by Nexta generally meets expectations, providing satisfactory amenities and services with some areas for improvement. Overall, it remains a budget-friendly and convenient option for travelers. Show more
InfoSummary of reviewsRutllan & Spa receives high praise across various categories, making it a standout destination for travelers in La Massana, Andorra. Its prime location adjacent to the La Massana cable car ensures easy access to both winter ski slopes and summer hiking and biking trails. It's also centrally located near numerous restaurants, shops and points of interest, offering a quiet yet convenient base for exploring the region. The mountain chalet decor, cozy bar and pet-friendly policies further enhance the hotel's inviting atmosphere.
Guests rave about the high-quality and varied breakfast buffet, highlighting homemade muffins and scrambled eggs as particularly delightful offerings. The attentive and friendly morning staff contribute to an exceptional dining experience, setting a high standard for the day.
Dinner at Rutllan & Spa also receives commendable feedback for its delicious and high-quality meals with appetizers and dessert buffets standing out. Although a set menu may limit variety, the overall dining experience is seen as enriching with excellent service from staff members who enhance the overall enjoyment.
The rooms are spacious, clean and cozy with large balconies offering beautiful mountain views. Comfortable beds and well-maintained interiors contribute to a relaxing stay, though some guests note a need for updates to certain furniture and decor. The hotel's cleanliness is consistently praised with meticulous maintenance evident throughout the property.
The staff at Rutllan & Spa are frequently highlighted as a major asset, known for their attentiveness, professionalism and friendliness. Names like Luis, Angeles, Brigit and Belen are often mentioned for their exceptional service, creating a welcoming and personalized experience for guests.
The hotel’s free WiFi, while appreciated for its availability, receives mixed feedback due to intermittent connectivity issues. The spa is another significant feature, noted for its cozy ambiance and competent staff. However, some guests feel that the additional daily fee and limited operating hours are drawbacks. The gym is well-equipped but closed during the summer season.
The pool area is highly praised for its cleanliness and comfort, offering a refreshing retreat, especially in the warmer months. Heated aspects of the pool are generally well-received, though some guests have noted variable water temperatures.
Parking options are convenient, including free outdoor and covered parking, although spaces can be limited during weekdays. The hotel’s family-friendly atmosphere and amenities, such as a kid-suitable pool and accommodating staff, make it an ideal destination for families. It's also perfectly situated for winter sports enthusiasts, providing easy access to ski lifts and storage for equipment.
In summary, Rutllan & Spa excels in its location, breakfast, dinner, room comfort, cleanliness, staff service and overall amenities, making it a highly recommended choice for travelers to Andorra. Show more
InfoSummary of reviewsFont Andorra Hostel by Nexta, nestled in the heart of La Massana, Andorra, excels in delivering a convenient and comfortable lodging experience. Its prime location is a standout feature with close proximity to nature, skiing, mountain biking and numerous amenities such as bus stops, supermarkets, bars and restaurants. The hostel's exceptional access to the Massana gondola and ski slopes makes it an ideal base for winter sports enthusiasts and adventurers.
The staff at Font Andorra Hostel by Nexta consistently earns high praise for their friendliness, professionalism and willingness to assist with local information and bookings. Frequent mentions of exceptional service from individuals such as Santiago, Sophie, Nico, Christian, Guillermina and Gonzalo underscore the hostel's commitment to hospitality.
Comfort is well-catered for with spacious, clean and modern rooms featuring amenities like cozy beds, private bathrooms and effective air conditioning. Guests enjoy a robust level of cleanliness across the hostel with the attentive cleaning staff ensuring that rooms and communal areas are meticulously maintained. The inclusion of a small bar, kitchen and fitness amenities like cardio and yoga facilities further add to the convenience of staying at Font Andorra Hostel by Nexta.
While the breakfast service receives mixed reviews with some guests appreciating the simplicity and affordability and others preferring more variety, the hostel's dining options make up for it. Guests often enjoy tasty, reasonably priced meals at the bar downstairs or venture to the highly-praised nearby cafes and restaurants.
The hostel's offering of free, reliable and fast Wi-Fi is highly appreciated and while some suggest minor improvements, it generally provides excellent coverage throughout the property. For winter sports enthusiasts, the ski storage facility and immediate access to ski lifts and rental shops are significant advantages, allowing guests to fully immerse themselves in the activities offered at Vallnord.
Overall, Font Andorra Hostel by Nexta excels in providing a strategically located, comfortable and hospitable accommodation option. Its combination of modern amenities, impeccable cleanliness, helpful staff and convenient access to both local amenities and adventure spots make it a top choice for travelers visiting Andorra. Show more
