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Summary of reviewsThe Red Lion by Innkeeper's Collection is highly regarded for its excellent location, making it an ideal base for exploring Portsmouth and its environs. Guests appreciate its strategic placement near major highways, the ferry terminal and public transport options. The convenience of free parking and its proximity to the town center, hospitals and amenities enhance its appeal.
Breakfast at the hotel garners consistent praise for its variety, generous portions and delicious offerings, such as Eggs Benedict and French toast. Guests recognize the good value for money and freshly prepared meals. Dinner at the on-site pub is equally commendable with tasty, well-prepared dishes and a pleasant atmosphere. The diverse menu accommodates different preferences, ensuring a satisfying dining experience for all.
The rooms are described as clean, comfortable and modern with many guests highlighting their restful sleep on exceptionally comfortable beds. Newly renovated and well-decorated spaces reflect the photos accurately, further enhancing guest satisfaction. Essential amenities are provided, although some guests noted the absence of mini-fridges and air conditioning.
Impeccable cleanliness throughout the hotel contributes to an inviting and hygienic environment. Guests consistently mention spotless rooms and well-maintained decor, adding to the overall comfort of their stay. The welcoming and helpful staff ensure a positive experience with their friendliness and professionalism. Key staff members like Michael and the manager receive special recognition for their outstanding service.
Families find the hotel accommodating and comfortable with a welcoming atmosphere and friendly staff contributing to an enjoyable stay. Comfortable beds, clean rooms and good showers are frequently noted, ensuring a restful experience.
The Red Lion by Innkeeper's Collection delivers a high-quality 4-star experience, often exceeding guests' expectations. It maintains premium standards akin to top-rated hotels, making it a commendable choice for travelers seeking comfort, convenience and exceptional service.
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