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Summary of reviewsThe Mount by Greene King Inns consistently receives high marks for its strategic location near the M6 motorway, making it an accessible and convenient choice for travelers, especially those visiting Wigan or Orrell. Guests appreciate the plentiful and secure parking and despite its proximity to a busy motorway, the hotel offers peaceful, quiet accommodations with clean and spacious rooms, ensuring a restful stay.
Reviews highlight the commendable cleanliness of the rooms, describing them as tidy and comfortable, although there are calls for updates to the décor and improvements in bathroom maintenance. The beds are generally praised for their comfort, contributing to satisfactory sleep experiences.
The hotel staff stands out as a key positive aspect with numerous reviews lauding their friendliness, helpfulness and professionalism. Specific staff members are often mentioned for exceptional service, fostering a welcoming atmosphere. Family travelers find the hotel particularly accommodating with spacious family rooms, kid-friendly amenities and staff who are understanding of children's needs.
Food at The Mount receives a mix of reviews. Breakfast is deemed good value with a wide range of options and delicious cooked-to-order meals, though some guests note inconsistencies in service quality and food preparation. The dinner experience is similar with many guests enjoying the variety and quality of the meals, especially the vegetarian options and the adjacent Hungry Horse pub's offerings. However, reports of occasional food quality and service-related issues suggest room for improvement.
Wi-Fi services are a high point for some guests with praise for being free and functional, though others encounter connectivity problems. The hotel’s affordability and positive reviews for friendly service, accessible location, clean rooms and comfortable beds make it a reliable choice for travelers seeking budget-friendly accommodations, particularly for those on short stays or family visits.
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