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Summary of reviewsWhite Hart, Andover by Marston's Inns, is centrally located in the charming heart of Andover, offering easy access to shops, restaurants, supermarkets and various amenities. Guests appreciate its close proximity to major roads and free secure parking, making it a convenient stopover for travelers, especially those en route to destinations like Southampton or the West Country.
The breakfast experience is a highlight, often described as very good, freshly cooked and substantial. Guests praise the variety and quality of the meals, particularly the full English breakfast. The pleasant and helpful service further enhances the breakfast experience. While some minor issues such as early cut-off times and occasional congestion in the breakfast area were noted, the overall feedback is positive.
Dinner at the hotel's restaurant also receives commendations for its quality pub fare, great ambiance and fantastic service. The food, including well-cooked dishes and a well-stocked bar, is generally appreciated for its value and taste. Although there are occasional reports of overcooked meals and limited menu items, these are exceptions in an otherwise favorable dining record. A 20% discount on meals for residents adds to the appeal.
Rooms at White Hart vary from spacious to cozy with many guests noting their cleanliness and comfort. Large, high-ceilinged rooms with king-sized beds are particularly appreciated for their restfulness. However, some guests mention dated decor and the need for refurbishment. Despite minor issues like noise from creaky floors and lack of elevators, the historical charm of the old building contributes to its unique character.
Cleanliness at the hotel is generally satisfactory with many guests highlighting the well-prepared rooms and fantastic efforts of the cleaning staff. Nevertheless, some areas, especially bathrooms, were reported to need more attention and renovation.
A standout feature of White Hart is its staff, consistently described as very helpful, friendly and accommodating. Guests frequently commend the team's warm welcomes and professional attitude, which significantly enhances the overall guest experience.
The hotel provides free WiFi with most guests finding it reliable and sufficient for their needs, although connectivity issues were reported in certain areas. Family travelers appreciate the functional family rooms, secure parking, family-friendly pub and attentive staff, although the lack of dedicated play areas for children was noted.
The beds at White Hart receive high praise for their comfort and cleanliness with guests frequently mentioning the large, cozy and superbly firm mattresses that ensure a restful night's sleep.
Overall, White Hart, Andover by Marston's Inns, is a solid three-star hotel that offers great value for money. While the accommodations and decor may appear somewhat dated, the charm of the historic building, combined with good service, clean facilities and reasonable rates, make it a practical choice for budget-conscious travelers seeking a comfortable and pleasant stay.
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