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Summary of reviewsNorfolk House has received many favorable reviews, particularly highlighting its excellent location and great value for money. Nestled in a charming and tranquil setting with a beautiful garden, it offers easy access to key destinations such as Heathrow and Legoland, making it ideal for families and travelers. Conveniently located near Maidenhead town center and the River Thames, it also provides close proximity to Windsor and various local amenities, including pubs and restaurants. Guests appreciate the quiet location and ample parking, which contribute to a peaceful and hassle-free stay.
The breakfast experience at Norfolk House is highly praised with guests enjoying freshly prepared meals featuring a variety of delicious and high-quality ingredients. Highlights include a well-cooked full English breakfast with exceptional scrambled eggs, poached eggs, sausages and fresh fruits. Despite minor drawbacks like the need to book breakfast in advance and a few wished-for items, the overall breakfast experience is cozy and satisfying.
Rooms at Norfolk House are consistently described as clean, comfortable, spacious and thoughtfully appointed with amenities like microwaves and fridges. Guests appreciate the light and airy feel of the rooms, comfortable beds and stylish interiors. Although some rooms are noted as slightly dated, the overall sentiment is positive with an emphasis on functionality and comfort. The hotel's common areas are also spotless, enhancing the inviting environment.
The cleanliness standards at Norfolk House are exceptional with guests frequently commending the spotless rooms and common areas. The old-world charm of the property is well maintained, contributing to a comforting and welcoming atmosphere. The breakfast hall and exterior areas are also well-maintained, adding to the high standard of cleanliness throughout the property.
The staff at Norfolk House are celebrated for their warmth, friendliness and exceptional service. Andrea, Joe and Julie, among others, receive specific mentions for their professionalism and hospitality. Guests appreciate the staff's helpfulness, local recommendations and personalized attention, which significantly enhance the overall experience.
Parking at Norfolk House is excellent with guests benefiting from ample on-site and off-street options, making it a stress-free experience.
While experiences with the beds vary, many guests find them large, comfortable and conducive to a good night's sleep. Some beds were noted as old or lumpy, but the spaciousness and cleanliness of the rooms are generally appreciated.
The outdoor pool, surrounded by a well-maintained garden, adds charm to the property. Although the pool is small and sometimes unavailable, the picturesque garden remains a highlight for many visitors.
Overall, Norfolk House earns high marks for its exceptional location, cleanliness, hospitable staff and cozy atmosphere, making it a favored choice among travelers seeking a comfortable and welcoming stay.
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