Wingate by Wyndham Livonia is praised for its convenient location, making it easy for guests to access major roadways and explore nearby amenities, such as dining options and stores. The hotel's location is further complemented by friendly and attentive staff, resulting in an overall pleasant stay for many visitors.
Breakfast at Wingate by Wyndham Livonia is generally well-received, with guests appreciating the quality and variety of offerings as a nice start to their day. Although there are occasional issues with food availability and cleanliness, most guests view the breakfast as a positive aspect of their stay.
The rooms offer a mix of experiences. While some guests find them spacious and comfortable, others highlight a need for cosmetic updates, mentioning worn furniture and cleanliness concerns. The bathrooms require improvements, with reports of non-functional toilets and a lack of advertised amenities. This leaves some guests feeling that the room conditions do not always match the price.
Cleanliness across the premises of Wingate by Wyndham Livonia receives mixed feedback. While parts of the hotel are described as clean, other areas, such as the lobby and common spaces, are seen as outdated and dirty. Issues with housekeeping, such as not replenishing towels or emptying trash, contribute to perceptions of inadequate cleanliness, indicating a need for improvement.
The staff at Wingate by Wyndham Livonia consistently receive high praise for their friendliness and helpfulness. Guests describe the team as knowledgeable and courteous, enhancing their overall experience. Despite occasional comments about inconsistent service, most visitors leave with a favorable impression of the staff's positive demeanor, often noting their efforts as a highlight of their stay.
Overall, The Inn at 97 Winder is a great spot to stay in, offering convenient and easy paid parking options for guests. The off-street parking is secure and convenient, although some guests found the gate to be unreliable, while street parking can be limited. While some guests weren't pleased about the parking fee, others appreciated the option. The hotel's location is central, making it a great base for exploring Detroit.
Red Roof Inn Detroit - Dearborn-Greenfield Village provides a strategically convenient location for travelers, benefiting from its proximity to notable attractions like the Ford and automotive museums. Guests appreciate the ease of access and comfort, noting positive interactions with the accommodating staff. Positioned slightly outside central Detroit, the hotel offers a favorable spot for exploring nearby activities while maintaining good pricing and positive guest experiences.
The rooms at Red Roof Inn Detroit - Dearborn-Greenfield Village receive mixed feedback. While several guests comment on their cleanliness and comfort, there are significant concerns regarding inconsistency in cleanliness, maintenance issues, and safety perceptions. Some rooms reportedly have issues such as spider webs, dead bugs, and stained mattresses. The decor and size are also subject to varied opinions, with some guests pointing out unpleasant odors, loud air conditioning, peeling paint, and insufficiently cleaned facilities. Despite these drawbacks, the location near the highway and efficient heating facilities are seen as beneficial.
The cleanliness of the hotel is an area requiring attention, as guests frequently express dissatisfaction. Multiple reviews highlight issues such as dirty carpets and floors, stained linens and towels, and housekeeping inconsistencies, including trash and laundry in public areas and under beds. Many guests feel the need to address cleaning concerns themselves upon arrival, suggesting that those seeking a sanitary stay consider these insights.
Despite challenges in other areas, the staff generally receive positive remarks for their friendliness and professionalism. Several staff members, such as Lee, JR, Vince, Lindsey, and Miss K, are commended for their exceptional service. The front desk staff during the daytime may encounter occasional challenges, but the young lady starting at 3 PM is particularly noted for her delightful demeanor and excellent customer service skills. Overall, the team's courteous and friendly nature leaves a positive impression on many guests.