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Summary of reviewsThe Swan enjoys an enviable location in the heart of Thornbury, offering guests the benefits of a central setting within steps of shops, restaurants, pubs and other amenities. The charming 17th-century town setting, proximity to notable attractions like Thornbury Castle and car park accessibility enhance its convenience. Guests frequently highlight the attentive and lovely staff, making it an ideal base for exploring the town.
The hotel’s breakfast receives high praise for its quality, variety and generous portions. Guests particularly enjoy the well-prepared Full English breakfast in a comfortable atmosphere, often using terms like "amazing" and "superb" to describe it. The dinner offerings are equally well-regarded with traditional pub fare such as fish and chips being highly recommended. The food is both delicious and reasonably priced, providing a delightful dining experience despite occasional availability constraints on weekends.
Accommodations at The Swan are described as clean, comfortable and well-presented. Guests often note the spaciousness and charm of the rooms, which feature comfortable beds and nice views of the high street. While some rooms may be perceived as basic or in need of updates, the overall experience is deemed positive with good facilities and a welcoming atmosphere.
Cleanliness is a strong point with rooms and bathrooms maintained to high standards, although minor improvements in shared bathroom areas are suggested. The exceptional staff contributes significantly to the positive experience, consistently described as welcoming, friendly and helpful. Their dedication to hospitality and attention to detail enhance the overall atmosphere of the hotel.
The beds receive mixed reviews. While many guests find them comfortable, others note discomfort due to unsupportive mattresses, indicating room for improvement.
The Swan is also celebrated for its dog-friendly environment with the presence of Charlie, the resident German shepherd, adding to the welcoming ambiance. Guests appreciate the accommodation for both their pets and themselves, making The Swan a delightful choice for dog owners.
Overall, The Swan delivers a satisfying and memorable stay, characterized by its prime location, excellent food, clean and comfortable accommodations and superb service, making it a top choice for visitors to Thornbury.
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