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Summary of reviewsMercure Bedford Centre Hotel is widely praised for its ideal location by the scenic River Ouse, offering stunning views and convenient access to Bedford’s city center attractions, shops, restaurants, bars and public transport. The hotel's central position and close proximity to the main railway station make it an excellent base for exploring the town. Rooms are noted for being spacious, clean and comfortable, complementing the hotel’s prime location.
The breakfast experience is largely positive with guests appreciating the variety and quality of the buffet, especially the vegetarian and vegan options. The scenic riverside views during breakfast and the friendly staff further enhance the dining experience, although some guests mentioned issues with food temperature and pricing.
Dinner reviews are generally favorable, highlighting the pleasant dining area and the quality of both meals and room service. Some guests found the menu limited and the prices high and occasional service delays were reported. However, the overall dining experience remains positive with many guests enjoying the food and ambiance.
Rooms are often described as spacious, clean and modern, boasting comfortable beds and lovely riverside views. While cleanliness and maintenance are generally well-regarded, some guests noted issues with room upkeep, such as dust and noise disturbances.
Cleanliness throughout the hotel receives mixed reviews. While many areas, especially the rooms, are praised for their pristine conditions, some guests reported issues with dusty hallways, dirty carpets and poorly maintained fixtures.
Staff at the Mercure Bedford Centre Hotel receive high commendations for their friendliness, helpfulness and professionalism, contributing significantly to the hotel’s welcoming atmosphere. Notable staff members are often mentioned for their exceptional service.
The free Wi-Fi service is considered a valuable feature, despite some reports of inconsistent connectivity and unclear instructions.
The gym facility, although available, is highlighted as needing improvements with guests suggesting equipment updates. Parking receives mixed feedback; it’s generally appreciated for its availability and convenience, despite some concerns about additional charges and limited spaces during busy events.
Families find the hotel accommodating with spacious rooms and amenities like sofa beds and cots. The staff’s attentive service and the hotel's suitability for pets contribute to a family-friendly environment, despite some cleanliness issues in shower areas.
For nightlife enthusiasts, the hotel's location offers easy access to Bedford’s vibrant bars, pubs and nightclubs, ensuring a variety of evening entertainment options close by.
In conclusion, Mercure Bedford Centre Hotel is highly recommended for its excellent location, comfortable accommodations and friendly service, making it a great option for travelers of all types, including families and those seeking vibrant nightlife.
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