InfoSummary of reviewsHoliday Inn London-Shepperton by IHG, offers a serene retreat in a tranquil countryside setting, appreciated for its clean and quiet surroundings. While not ideal for those seeking easy access to central London without a vehicle, the hotel's convenient location near the airport, plentiful on-site parking and ease of access cater well to travelers, particularly those with cars. The hotel's friendly and efficient staff significantly enhance the positive guest experience.
Breakfast at the hotel receives high praise for its variety and quality, providing a delightful start to the day despite occasional chaos during peak times. The dinner experience, though receiving mixed feedback, is often noted for its good food quality and value, especially for families with children who eat for free. The lack of vegan options and pricing are noted as areas for improvement.
Guests consistently commend the hotel's spacious, clean and comfortable rooms, which feature modern furnishings and cozy beds. The serene environment and the availability of a swimming pool make it a good choice for families, further highlighted by child-friendly amenities.
Cleanliness is a standout feature with guests praising the well-maintained rooms and overall hotel environment. The staff are frequently described as polite, friendly and accommodating, enhancing the stay with their professionalism and attentiveness.
The swimming pool is highly regarded, providing a warm and relaxing experience for guests, particularly families. The ample, on-site parking is another strong feature, offering convenience and sometimes inclusive in the room rate, though additional charges for parking are occasionally mentioned.
Overall, Holiday Inn London-Shepperton by IHG, excels in offering a peaceful and comfortable stay with excellent staff service, clean facilities and family-friendly amenities, making it a well-rounded choice for travelers. Show more
InfoSummary of reviewsThe Crouch Oak enjoys an enviable location that enhances the overall guest experience. Positioned within walking distance of essential amenities, this hotel is particularly attractive for travelers due to its proximity to dining options, supermarkets, and a train station. This makes it a practical base for exploring nearby attractions such as Thorpe Park and Chessington. Despite being situated above a pub and near a main road, the rooms are consistently recognized as quiet, clean, and comfortable, delivering excellent value for money for visitors to the London suburb.
While breakfast is not offered on-site, guests appreciate the presence of a charming nearby café for morning meals. The rooms are well-regarded for their cleanliness and functionality, perfectly suited to numerous guest needs. Families find the room sizes accommodating, and en suite facilities are frequently highlighted, despite minor maintenance observations. The rooms maintain a photogenic appeal, and check-in and check-out processes are seamless, facilitated by attentive staff. Despite suggestions for additional amenities, rooms provide a satisfactory lodging solution, particularly for travelers seeking straightforward accommodations.
Cleanliness stands out as a hallmark of The Crouch Oak, with visitors regularly praising the tidy and well-maintained environments. The availability of amenities like soaps, biscuits, tea, and coffee further enhances the sense of hospitality. Bathrooms are described as hygienic, contributing to the positive cleanliness perception, which aligns with the hotel's central location in a friendly, accommodating atmosphere.
Exceptional service from the staff significantly elevates guest experiences at The Crouch Oak. Known for their friendliness, helpfulness, and welcoming nature, staff members contribute to a warm atmosphere appreciated by visitors. The team is eager to assist, with the bar staff receiving particular praise for their service, and the manager being noted for attentiveness. Staff go above and beyond, fostering a welcoming environment that guests are often keen to recommend.
Parking at The Crouch Oak is a notable convenience, with ample free, private space ensuring ease and safety for guests' vehicles. Registration is simple, and the parking facilities receive positive feedback for their accessibility and reassurance provided to travelers.
In terms of the bedding, guests frequently commend the comfort of the mattresses, reporting restful sleep experiences. While opinions on softness vary, the general sentiment is one of satisfaction, enhanced by clean rooms and comfortable beds, contributing to the quality of accommodation at The Crouch Oak. Show more
InfoSummary of reviewsWarren Lodge, nestled in the charming village of Shepperton along the River Thames, presents guests with a picturesque and tranquil setting that is widely praised for its convenience, historic ambiance and stunning views, making it a perfect retreat for relaxation and scenic walks. The hotel's proximity to local attractions such as Thorpe Park and Hampton Court, enhances its appeal as an ideal base for both leisure and sightseeing. The lovely gardens and scenic views add a serene backdrop for events like wedding receptions and family gatherings, further emphasizing its suitability for memorable occasions.
The breakfast experience at Warren Lodge receives predominantly positive feedback with many guests appreciating the fresh, tasty and well-cooked food, particularly the full English breakfast. While some point out the limited variety, particularly of the continental offerings and occasional logistical issues, the friendly and attentive staff often enhance the overall breakfast experience.
Dinner at Warren Lodge also garners positive remarks with guests enjoying well-prepared dishes such as beer-battered fish and the homemade Warren burger. The riverside terrace adds a charming element to dining, although some guests note limited menu choices and occasional service delays. Despite these minor setbacks, the quality and taste of the food, combined with friendly service and picturesque settings, contribute to an enjoyable dining experience.
The rooms at Warren Lodge are generally spacious, offering beautiful views and old-world charm. Comfortable beds and features like power showers receive positive comments. However, a significant number of rooms appear outdated with worn decor and inconsistent cleanliness. Some functional issues, such as poor water pressure and broken appliances, detract from the overall experience, highlighting the need for modernization and better maintenance.
Cleanliness across the hotel is somewhat inconsistent. While many guests praise the clean and comfortable rooms, others point out issues with dated decor and superficial cleaning, particularly in communal areas. Nonetheless, the hotel often provides clean bedding and towels, maintaining a basic level of comfort.
The staff at Warren Lodge are frequently commended for their friendliness, professionalism and helpfulness. Guests appreciate the accommodating and courteous service, especially from the reception and room service teams. Despite occasional reports of unhelpful interactions, the majority of guest experiences are positive, contributing to a welcoming and hospitable environment.
Family-friendly aspects of Warren Lodge also receive positive feedback with guests enjoying the peaceful atmosphere, suitable family accommodations and convenient location. Although some rooms show signs of aging, the overall environment is described as comfortable and conducive for family gatherings.
Free Wi-Fi at Warren Lodge receives mixed reviews. While many guests were pleased with the connectivity, others experienced slow, unstable or unusable connections. The free service, however, contributes positively to the overall value.
In summary, Warren Lodge offers a charming stay with a scenic and tranquil setting near the River Thames, complemented by friendly staff and a family-friendly atmosphere. Although some areas require refurbishing and improvements, particularly in room upkeep and dining service variety, the hotel's historic charm, comfortable accommodations and overall value make it a notable option for travelers seeking both relaxation and accessibility. Show more
InfoSummary of reviewsThatchers East Horsley offers a remarkable retreat nestled in a delightful and tranquil setting. The hotel's superb location provides easy access to major routes and nearby attractions, making it an ideal base for exploring the Surrey hills and surrounding areas. Guests frequently commend the serene atmosphere, enhanced by beautifully maintained park-like gardens, ample parking, and tastefully decorated spaces.
The culinary experiences at Thatchers East Horsley are well-received, with breakfast and dinner offerings consistently praised for their quality and flavor. Guests enjoy a varied and fulfilling breakfast selection, accompanied by friendly and efficient service, providing a satisfying start to the day. Dinner also stands out, with many describing the meals as excellent and superb, complemented by attentive and amiable staff.
Rooms at the hotel are lauded for their spaciousness, cleanliness, and modern decor, providing a comfortable haven for travelers. Recent renovations have introduced stylish updates, enhancing the guest experience. Some areas do show signs of wear, yet the overall atmosphere remains inviting and charming. Additionally, the hotel’s staff receive high praise for their friendliness, professionalism, and dedication to creating a welcoming environment.
Families find Thatchers East Horsley accommodating, with well-appointed family rooms and helpful amenities such as fridges and extra campbeds. Despite minor setbacks related to ongoing refurbishments, the hotel remains a favored choice for families seeking a pleasant stay. The comfortable beds and well-maintained rooms contribute to restful nights, with the majority of guests enjoying a sound sleep.
Overall, Thatchers East Horsley is celebrated for its exceptional service, strategic location, and delightful dining options. Although there are occasional inconveniences, such as service disruptions due to refurbishments, the hotel offers notable value and a memorable stay for guests who appreciate its charm and hospitality. Show more
