Info
Summary of reviewsThe Gordon House Hotel is praised for its prime location in the heart of historic Rochester. Positioned on the High Street, it offers easy access to various cultural landmarks, such as the Rochester Cathedral and Castle, as well as numerous restaurants, bars and shops. This central location makes it convenient for guests arriving by train and provides a vibrant nightlife scene, thus making it a favorite for both short and extended stays.
Breakfast experiences at the hotel receive mixed feedback. Weekend cooked breakfasts are highly lauded for their delicious and well-presented quality with an excellent English breakfast being a standout. However, the inconsistency in availability—no breakfast midweek and an extra charge on weekends—has been a point of contention. Many guests prefer the weekend offerings, yet some find the weekday in-room breakfast pack sparse but noted nearby cafes as good alternatives.
Dinner options are not available on-site, but the hotel’s proximity to a variety of dining establishments, including a fish and chip shop owned by the same proprietor, compensates well. The bar area of the hotel is noted for its ambiance, adding to the overall positive experience.
Rooms at The Gordon House Hotel receive mostly positive remarks for cleanliness and comfort. Many guests appreciate the spaciousness, charming period details and overall tranquility despite the central location. While some rooms show signs of wear and need for refurbishments, they are generally clean, well-maintained and equipped with necessary amenities, offering good value for money.
The hotel’s commitment to cleanliness is repeatedly highlighted with rooms and common areas described as spotless and well-maintained. The high standards contribute significantly to the guest experience, making it a commendable option for those valuing hygiene and comfort.
The staff at The Gordon House Hotel is frequently commended for their friendliness, politeness and helpfulness. From the owners to the front desk personnel, the staff's guest-centric approach enhances the overall experience. Their assistance with practical needs and their welcoming attitude make guests feel genuinely cared for.
While the Wi-Fi has received mixed reviews with some guests encountering connection issues, occasional positive feedback suggests potential for improvement.
The hotel’s parking facilities are generally appreciated. The secure and convenient private parking area is a noted advantage, though a few guests felt the parking fee should be included in the stay.
Beds at The Gordon House Hotel are generally well-received for their comfort, contributing to a restful sleep experience. Despite a few mentions of worn mattresses and noisy bed frames, the majority of guests enjoy the soft and cozy bedding.
In summary, The Gordon House Hotel stands out for its excellent location, cleanliness and exceptional staff service, making it a favored choice for travelers visiting Rochester.
Show moreRead review summaries for all categories
Categories
