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Summary of reviewsWards Hotel & Restaurant in Folkestone consistently earns positive reviews for its exceptional location, appealing amenities and welcoming atmosphere. Guests appreciate the hotel's quiet yet central position, surrounded by charming Edwardian villas and walking distance from the sea, local amenities and central attractions. The hotel's close proximity to the Eurotunnel and Dover ferry services makes it an ideal stopover for travelers. Ample parking facilities further enhance the convenience of this location, ensuring a restful stay.
The breakfast service at Wards Hotel is highly praised for its quality, variety and the attentive service provided by the staff, particularly by hosts like Raj. Guests enjoy a hearty selection of meals, often mentioning the delicious English breakfast and freshly cooked dishes. While a few minor logistical issues are noted, the overall breakfast experience is highlighted as a significant perk of staying at the hotel.
Dinner at the restaurant also receives acclaim, described as excellent and delicious with a particular focus on fresh fish and well-prepared dishes like the Cajun chicken burger. The dining environment is enhanced by the well-maintained, clean settings and friendly staff, making it a memorable part of the guest experience.
The rooms at Wards Hotel are largely appreciated for their cleanliness, spaciousness and comfort. Guests frequently highlight the comfortable beds and well-maintained bathrooms. While some rooms may need minor aesthetic updates or repairs, the overall sentiment is positive with particular commendation for the four-poster beds and pet-friendly accommodations.
Cleanliness remains a strong point for the hotel with numerous reviews commending the spotless conditions and comfortable mattresses. The staff's friendliness and willingness to assist further enhance the guest experience, creating a welcoming atmosphere praised by many.
Free Wi-Fi is available, though it receives mixed reviews regarding its reliability. Some guests experienced weak connections in certain areas, suggesting room for improvement in speed and accessibility. However, the availability of Wi-Fi remains a valued amenity.
The hotel's excellent parking facilities are consistently highlighted, providing ample and convenient parking for guests without additional costs. Convenient access to the sea and the Eurotunnel adds to the appeal for those traveling by car.
Wards Hotel is also noted for its dog-friendly policy, welcoming pets throughout the hotel and restaurant. While there is a surcharge for pets, the positive experiences and accommodating staff make it a favored choice for pet owners.
Overall, Wards Hotel & Restaurant provides a delightful and comfortable stay with its prime location, high-quality meals, comfortable rooms and friendly, helpful staff.
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