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Summary of reviewsBell by Greene King Inns is a favored choice among guests, particularly for its enviable location in the heart of Thetford. The hotel's central yet quiet location makes it an excellent base for exploring Norfolk with easy access to local attractions, shops and dining options. The added convenience of onsite parking further enhances its appeal.
Dining at the hotel is generally a positive experience. Breakfast receives high marks for its variety, quality and the attentiveness of the staff. Dinner is similarly praised for its well-prepared and tasty dishes offered at fair prices, along with a cozy pub atmosphere. Despite occasional inconsistencies in service speed and availability of certain items, the overall dining experience is satisfying.
The rooms at Bell by Greene King Inns are noted for their spaciousness and comfort, exuding an old English charm with features like oak beams and four-poster beds. While the rooms are generally clean and comfortable, there is a consensus that the decor and furniture are dated and in need of refurbishment. Despite these issues, the rooms' comfort and size tend to outweigh the drawbacks for many guests.
Cleanliness is a mixed area with many guests commending the cleanliness and comfort of their rooms, but others pointing out issues in the bathrooms and communal areas. The hotel's staff earns high praise for their friendliness, helpfulness and professionalism, significantly contributing to a positive guest experience.
The WiFi at the hotel receives mixed reviews. While some guests found it to be reliable and free of charge, others reported connectivity issues and a lack of information on how to access it. The hotel's family-friendly ambiance is well-received with spacious family rooms and thoughtful service enhancing the stay for those traveling with children.
The beds are largely described as comfortable, contributing to a restful stay. However, some guests noted issues with bed size and mattress quality. As a three-star hotel, Bell by Greene King Inns meets basic expectations but could benefit from updates and refurbishments.
The historic charm of the hotel, dating back to the 1400s, is a standout feature, offering a quaint and traditional English experience with its original features and rustic ambiance. Finally, the hotel is praised for its dog-friendly policies, making it an ideal choice for travelers with pets.
In conclusion, Bell by Greene King Inns provides a comfortable and charming stay with a few areas for improvement, making it a valued choice for many travelers.
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