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Summary of reviewsThe Rose and Crown Hotel stands out for its prime location in Newmarket, offering easy access to local amenities and ensuring a convenient base for exploration. Guests consistently appreciate the central setting, noting the availability of ample parking, which enhances the overall experience by providing stress-free arrivals and departures. The hotel's staff receive high praise for their friendliness and dedication, making visitors feel warmly welcomed and well-cared-for throughout their stay.
While the rooms are generally clean and spacious, complete with fresh towels and toiletries, some aspects fall short of modern standards due to outdated decor. Although maintained to a basic standard, there is potential for improvement in room updates to elevate the guest experience further. The beds offer a mixed experience, with some guests enjoying large and comfortable mattresses, while others suggest enhancements to improve bed consistency for a better night's sleep.
The dining scene at the hotel garners attention, notably with the Indian Restaurant's exceptional culinary offerings and attentive service. Guests who have experienced the restaurant speak highly of the flavorful dishes and good wine choices, looking forward to the potential reopening after refurbishment. However, breakfast offerings have been lacking, leaving guests to seek alternatives, which has been a source of disappointment during stays.
Cleanliness across the hotel is appreciated, especially in rooms and with amenities, though some areas such as carpets and communal spaces require more attentive upkeep. Despite these inconsistencies, the hotel's overall atmosphere is positively influenced by the engaging staff, who strive to resolve issues promptly and courteously.
In summary, the Rose and Crown Hotel delivers a welcoming ambiance and convenient location supported by excellent staff service, while room updates and consistency in bed comfort and dining options could enhance guest satisfaction even further.
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