InfoSummary of reviewsMercure Bristol North The Grange Hotel provides a serene and picturesque retreat nestled in the countryside just outside Bristol, making it an ideal getaway for those seeking peace and proximity to nature. Guests consistently commend the scenic beauty, lush landscapes and elegant charm of the old manor house, appreciating its convenient location near major motorways and other transport routes, facilitating easy exploration of nearby attractions.
The hotel's breakfast generally enjoys positive remarks with guests praising the ample variety, good quality and appealing presentation. Specific dishes like Eggs Benedict and fresh pastries are frequent favorites and the buffet setup offers a satisfying start to the day. Nevertheless, there are occasional critiques about the temperature of hot items and calls for more diverse dietary options. The staff's assistance and the pleasant ambiance with scenic views from the dining area, further enhance the breakfast experience.
Dinner at the hotel's bar and brasserie earns mixed feedback. While many guests applaud the delicious, well-presented and generous portions of food, some encounter issues with slow service and inconsistent quality. Despite these drawbacks, the dog-friendly atmosphere and pleasant dining settings overall contribute to a generally satisfactory experience.
Rooms are often noted for their spaciousness and comfort with some featuring lovely decor and cleanliness that add to the charm. Yet, numerous guests mention the need for renovations, pointing out dated furnishings and inconsistent cleanliness standards. Temperature control and noise could also be improved.
Cleanliness feedback is mixed; while many guests find the rooms and common areas clean and well-maintained, others report issues with dated bathrooms and occasional lack of upkeep in specific areas.
Staff at the hotel are frequently praised for their friendliness, helpfulness and accommodating nature. Guests particularly commend the reception and housekeeping teams for their excellent service, despite occasional concerns over efficiency and communication during busy times.
In terms of amenities, the parking facilities receive high marks, offering ample, secure and conveniently located spaces. WiFi experiences are variable with some guests enjoying robust connectivity while others face challenges with speeds and signal consistency.
Families find the hotel welcoming with spacious family rooms, accommodating dining options and ample outdoor space for children and pets.
Beds at the hotel are generally comfortable and contribute significantly to a restful stay, though a few guests note issues with firmness and the condition of bed linen.
As a four-star establishment, Mercure Bristol North The Grange Hotel holds potential, but some guests feel improvements are needed in room decor and amenities to fully meet four-star expectations. Overall, the beautiful setting, dedicated staff and comfortable accommodations make it a recommended choice for a tranquil escape near Bristol. Show more
