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Summary of reviewsThe Boston Marriott Burlington offers a highly positive experience for both leisure and business travelers, largely due to its strategic location, excellent services, and comfortable accommodations. The hotel's location is ideal, providing easy access to downtown Boston and major highways, along with being close to attractions like the Burlington Mall and Fenway Park. It is also conveniently located near medical facilities, making it a perfect choice for various needs.
Guests frequently commend the breakfast experience, noting the variety and quality of options available, with special praise for the omelet station and the overall friendly atmosphere created by the staff. While some find breakfast prices high, the overall satisfaction with the meal justifies the cost for many. The hotel's dining options, particularly Chopps Restaurant, receive positive feedback for their great service and welcoming ambience, though some desire more vegetarian options.
The rooms at Boston Marriott Burlington are well-regarded for their spaciousness, modern updates, and cleanliness. While there are occasional issues with maintenance, the overall comfort and cleanliness are significant highlights. The beds, in particular, receive praise for their comfort, contributing to restful stays for guests. The hotel's exceptional cleanliness extends to common areas as well, further enhancing the visitor experience.
The staff at Boston Marriott Burlington are a standout feature, often described as exceptionally friendly, attentive, and professional. Their dedication to customer service significantly enhances guests' stays, creating a warm and inviting atmosphere throughout the hotel.
Despite the many positives, some guests express dissatisfaction with the lack of complimentary Wi-Fi, although joining the Bonvoy program provides free access. The gym and pool facilities, while often praised, have experienced temporary closures, impacting guest experience. Ample free parking is another benefit, though occasional misunderstandings about charges are noted.
Family-friendly amenities, comfortable beds, and a good selection of facilities contribute to a memorable stay, making the Boston Marriott Burlington a recommended choice for those visiting the area.
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