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Summary of reviewsفندق منار التوحيد 2 generally receives positive feedback from guests, particularly for its proximity to Masjid al-Haram and essential amenities like grocery stores, restaurants and cafes. Guests appreciate the frequent shuttle service to the mosque, enhancing the convenience of its slightly distant location. The hotel's cleanliness is often highlighted with rooms described as clean, spacious and modern, albeit with occasional issues like inconsistent cleaning services and minor maintenance problems.
The staff receives commendations for their helpfulness and respectful behavior, significantly contributing to positive guest experiences. However, there are periods of slow service and occasional unresponsiveness.
While Wi-Fi service garners mixed reviews due to its inconsistency, the overall guest experience is bolstered by the comfort and quality of the beds, despite occasional cleanliness concerns and complaints about pillow comfort. The parking situation is noted to be challenging with limited and narrow spaces, but the provision of free parking and multiple parking options are appreciated.
Generally, the hotel is praised for its cleanliness, comfort and good value for money, especially during peak seasons like Ramadan. Though some question its four-star rating, the accessible features, including ample elevators and convenient parking, make it a favorable destination for all guests, especially those with disabilities or mobility issues.
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