InfoSummary of reviewsLocated in one of Santiago's most desirable neighborhoods, Ola Santiago Providencia, Tapestry Collection by Hilton, offers guests a prime location close to Costanera Center Mall, multiple restaurants, cafes and subway stations like Tobalaba. The setting is both safe and serene, suitable for families and couples with easy access to key tourist attractions and essential services.
Guests have positive views of the hotel's breakfast, praising the variety and comprehensiveness of the buffet. The wide range of options includes proteins, fresh fruits, cold cuts, breads and dietary-specific choices like lactose-free and vegan items. Early breakfast service and packed meals for those on the move add to the convenience. However, peak hours can bring crowding and some guests noted repetitive offerings and the quality of coffee.
The dining experience for dinner receives mixed reviews. While some guests enjoy the seafood and cocktails and appreciate the restaurant's late hours, others find the menu limited and some meals lacking in flavor or improperly prepared. Issues with food quality and service inconsistency were noted, suggesting room for improvement.
Rooms at Ola Santiago Providencia are well-received for their comfort, modern decor and cleanliness. They are spacious, well-lit and soundproof, providing a high level of comfort with quality furniture and amenities like air conditioning and heating. While some guests noted smaller spaces for larger groups and issues with natural ventilation, the overall experience is positive with ongoing commendation for cleanliness and modern facilities.
The hotel's general cleanliness is a standout feature with immaculate rooms and common areas. Guests routinely praise the thorough daily cleaning and well-maintained environment. Minor housekeeping issues like occasional bathroom leaks and missed spots do not significantly detract from the overall positive experience.
Staff at the hotel are frequently commended for their friendliness, attentiveness and exceptional service. Specific team members receive special mentions for their helpfulness, contributing to a welcoming atmosphere. Though there are occasional lapses in friendliness and professionalism, the majority of guests highlight the staff's excellent customer service.
Free WiFi receives mixed reviews. While some guests found the WiFi connection strong and reliable, others encountered unstable or poor signals, particularly in certain areas or rooms, indicating a need for improved consistency.
The 24-hour gym is a well-regarded facility, appreciated for its spaciousness, cleanliness and well-equipped nature with quality machines and crossfit programs. Although some guests noted missing weights and occasional faulty equipment, the gym is generally seen as a valuable asset.
The pool area, though beautifully designed, receives mixed feedback due to its small size, cold water and limited hours. Some guests found it a pleasant spot for relaxation while others suggested enhancements such as heating and better accessibility.
Parking at the hotel is a significant advantage with guests consistently highlighting the free, ample and secure underground parking. This feature adds considerable convenience for those traveling by car.
Beds are praised for their comfort with quality pillows and sheets. While most guests found the beds to be extremely comfortable, a minority noted issues with hardness or bed size.
Business travelers find the hotel well-suited for their needs, benefiting from the excellent location, business-related facilities and smooth check-in and check-out processes.
Overall, Ola Santiago Providencia, Tapestry Collection by Hilton, offers a well-rounded experience characterized by its excellent location, modern comfort, attentive staff and commendable cleanliness. Some areas for improvement include dining consistency, WiFi stability and pool accessibility, but the hotel remains a strong choice for visitors to Santiago. Show more
InfoSummary of reviewsMatildas Hotel Boutique in Santiago offers an exceptional blend of historical charm and modern comforts. Its central yet peaceful location provides easy access to Santiago's attractions, with proximity to metro stations and a variety of dining venues nearby, ensuring a convenient and enjoyable stay. The beautifully restored period house is a picturesque setting, complete with charming courtyards and delightful street art in the neighborhood.
Guests consistently praise the attentive and multilingual staff, who enhance the experience with their warmth and professionalism, often going above and beyond to assist with activities such as wine tours. The breakfast experience is highlighted as particularly enjoyable, with a serene garden setting and a broad, delicious selection catering to various dietary preferences.
Although the hotel's on-site restaurant is closed for dinner, the surrounding area offers an array of excellent dining options. The neighboring Squella restaurant, known for its affordable three-course dinner, is just one example of the culinary delights nearby. Guests appreciate the management's efficiency and the abundant gastronomic opportunities available, which contribute to a satisfying overall experience.
The boutique hotel’s rooms are a testament to its inviting atmosphere, with a mix of historical architecture and modern amenities. The accommodations are noted for their comfort, spotless presentation, and tasteful decor. The quality of the beds, along with the pristine linens, ensures a restful stay and is frequently highlighted by guests. The hotel is commended for its cleanliness, creating a peaceful environment further enhanced by tranquil garden views.
Despite occasional mentions of WiFi stability issues, these are generally resolved promptly, maintaining a good technological experience. Secure parking facilities add to the convenience, especially for those traveling by car.
As a century-old family-owned establishment, Matildas Hotel Boutique exceeds expectations with its character and elegant decor, often surpassing many five-star accommodations in terms of value for money. The beautifully preserved 1900s mansion offers a unique, serene retreat while being close to the vibrant pulse of the city. Guests regard this hotel as a rare gem in Santiago, seamlessly combining historical elegance with contemporary comfort for a truly enchanting stay. Show more
InfoSummary of reviewsHotel CasaDeTodos in Santiago, particularly located in the vibrant and safe neighborhood of Providencia, comes highly regarded by guests for its exceptional location. The hotel is conveniently close to the Manuel Montt subway station, providing easy access to the city. The surrounding area is tranquil yet peppered with a variety of restaurants, bars and cafes, making it a perfect spot for leisurely walks and dining. Proximity to landmarks such as Cerro San Cristobal and the Costanera shopping mall enhances its appeal. The hotel's accessibility, combined with safe, urban connectivity, ensures a positive guest experience.
The staff at Hotel CasaDeTodos are a standout feature, consistently praised for their friendliness and helpfulness. Professional and attentive service is regularly noted with particular mentions of staff members like Elias and Claudia who have left lasting positive impressions on guests. This exceptional service contributes significantly to the hotel's welcoming atmosphere.
Breakfast receives mixed reviews but is generally seen in a positive light with guests appreciating the quality and taste of offerings such as fresh fruits, yogurts, cereals and scrambled eggs. While some note a desire for more variety, many guests find the breakfast sufficient and a good start to their day. The attentiveness of the staff during breakfast hours adds to the favorable feedback.
Dining in the vicinity is an added benefit, as the hotel's central yet serene location is surrounded by excellent restaurants and bars, providing plenty of dining options. Although there is no room service, the abundance of nearby eateries ensures guests can easily find diverse culinary experiences.
The hotel's rooms are noted for their cleanliness and comfort. Reviews frequently highlight the bright and airy nature of the accommodations with essentials such as A/C, mini fridges and TVs provided. While some rooms are on the smaller side and could use an update, the overall sentiment is one of coziness and tranquility, making for a restful stay.
Cleanliness is another strength of CasaDeTodos with guests often describing the hotel and its rooms as immaculate and well-maintained. Despite occasional hiccups in housekeeping, the high standards of cleanliness are a consistent positive point in reviews.
WiFi quality at the hotel receives mixed feedback. While some guests experience fast and reliable connectivity, others report issues with weak signals and intermittent connections, particularly in the rooms. This indicates room for improvement in this area.
Parking options at the hotel are limited with only two on-site spaces available on a first-come, first-served basis. Despite these limitations, the availability of free off-street parking and nearby paid options provides some convenience, complemented by the helpful service from staff.
The hotel also stands out for its family-friendly environment, offering a welcoming atmosphere that makes families feel at home. This, coupled with thoughtful gestures like snacks for early departures, contributes to positive family stay experiences.
For nightlife enthusiasts, the hotel's location offers a perfect balance between tranquility and vibrant local nightlife with numerous bars, pubs and restaurants within walking distance. This ensures guests can enjoy the city's evening offerings without sacrificing a peaceful night's rest.
Beds at CasaDeTodos are often described as comfortable and spacious, receiving high praise for their quality. Although there are occasional mentions of overly soft mattresses or lumpy pillows, the general consensus is that the beds contribute significantly to a restful stay.
Business travelers find the hotel meets essential needs with a convenient location near the metro and various businesses. Simple but functional facilities, such as a work desk and effective check-in processes, make it suitable for those on work trips.
The historic charm of Hotel CasaDeTodos, a beautifully renovated building in the historic neighborhood of Providencia, adds a unique character to the stay. Guests appreciate the blend of tradition and modernity, noting the hotel's beautiful aesthetics and ambiance.
Lastly, the boutique nature of Hotel CasaDeTodos is frequently highlighted by guests, who enjoy the stylish and cozy environment, picturesque views and the quaint bed and breakfast ambiance that enhances their overall experience. Show more
InfoSummary of reviewsHotel Libertador in Santiago receives robust praise for its prime location. Centrally positioned, it offers easy access to major attractions, the historic center and key subway stations, making it ideal for tourists and business travelers. Guests commend the hotel for its spacious and well-maintained rooms, comfortable beds and cleanliness. The hotel's breakfast stands out as a highlight, noted for its variety and quality, contributing to an overall enjoyable stay.
The staff at Hotel Libertador are frequently praised for their friendliness, attentiveness and exceptional service, adding to the hotel's welcoming atmosphere. Despite some minor issues such as weak Wi-Fi, distant parking and occasional noise, the hotel's amenities, including free Wi-Fi and satisfactory accommodations for its price range, are appreciated by the majority of guests.
Overall, Hotel Libertador provides a pleasant and convenient stay, balancing comfort with affordability, making it a reliable option for those visiting Santiago. Show more
InfoSummary of reviewsTeclados Hotel Boutique in Santiago receives overwhelmingly positive reviews, particularly for its exceptional location, courteous staff and outstanding cleanliness. Nestled in the tranquil and secure Providencia neighborhood, the hotel is ideally positioned for both shopping and sightseeing with significant attractions such as the Costanera Center, Sky Costanera and Cerro San Cristóbal within walking distance. Guests frequently appreciate the ease of access to nearby parks, restaurants and cafes, making it a convenient choice for family outings, business trips and leisure tours.
Guests consistently praise the hotel's breakfast offerings, describing them as very good, delicious and diverse with options accommodating specific dietary needs. The pleasant setup, often enjoyed in a charming small patio, enhances the breakfast experience despite occasional suggestions for improvement.
The rooms at Teclados Hotel Boutique are noted for their spaciousness, comfort and cleanliness. Guests highlight the brightness, comfortable beds and efficient maintenance, though there are occasional mentions of air conditioning inefficiencies and variable bathroom sizes. Despite minor drawbacks, guests generally enjoy a restful and cozy stay.
The staff at Teclados Hotel Boutique stands out for their friendliness, attentiveness and professionalism. Their proactive approach and readiness to assist with various needs significantly enhance the guest experience, making them feel warmly welcomed and well-cared-for.
Although the hotel offers a mixed experience with its WiFi service, some guests find it reliable while others experience slow speeds and inconsistent connectivity. Parking is conveniently available with outdoor options deemed safe by many, although additional protective measures are suggested.
Overall, Teclados Hotel Boutique delivers excellent value for money, offering a favorable cost-benefit ratio. Despite being akin to a large house with two floors, it meets and often exceeds guest expectations, ensuring a memorable stay enriched by its superb location, comfortable amenities and top-notch service. Show more
InfoSummary of reviewsMaison Italia 1029, nestled in the heart of Santiago's Barrio Italia, receives widespread acclaim for its exceptional location, making it a prime choice for travelers looking to immerse themselves in a culturally rich and vibrant neighborhood. The hotel’s position on a main street preserves a tranquil atmosphere while offering immediate access to a plethora of cafes, bars, restaurants and boutique shops. Guests appreciate the lively, yet safe surroundings, allowing them to explore the area comfortably even at night.
Reviewers consistently highlight the stylish design and cozy ambiance of Maison Italia 1029, underscoring the clean and tastefully furnished accommodations. The presence of private garden terraces and elegant rooms enhances its aesthetic appeal, contributing to a comfortable and charming stay. Cleanliness is a standout feature with guests frequently noting the spotless rooms and well-maintained facilities.
The breakfast experience at Maison Italia 1029 garners rave reviews. Guests describe it as delicious, plentiful and varied with high-quality ingredients like avocado dishes, sourdough bread and fantastic pancakes receiving special mentions. The option to enjoy breakfast in the privacy of their rooms or in beautiful settings, such as the outdoor courtyard or terrace with attractive views, adds to the overall positive sentiment. The breakfast team’s pleasant service and attention further enhance this meal experience, earning the establishment high marks despite some desires for additional variety, such as cereals or granola.
Maison Italia 1029 excels in providing comfortable and stylish rooms, albeit on the smaller side. Guests appreciate the functional layout, cozy beds and well-equipped bathrooms with private balconies and terraces offering serene relaxation spots. The boutique nature of the hotel, characterized by its limited number of rooms, forms a quiet and intimate environment. Larger room options, like Room 206, are available for guests needing extra space.
The staff at Maison Italia 1029 has received high praise for their unwavering friendliness, attentiveness and helpfulness. Named individuals such as Nicole and Katherine at reception and Rebeca and Camila, are frequently commended for their exceptional service, adding significantly to the positive guest experience. The palpable cordiality and dedication of the team contribute to a welcoming and supportive atmosphere, making stays at the hotel both pleasant and memorable.
Parking at the hotel, while presenting some challenges, is also addressed with efforts from the staff to accommodate guests’ needs. A specific parking space is available but positioned on the street and an alternative lot nearby provides a safer option with a good discount, albeit not being free. The hotel further offers free bike hire, presenting an eco-friendly travel option. Despite some logistical difficulties around parking, guests appreciated the staff’s efforts to manage and reserve spaces.
As for the beds, feedback is mixed with several guests finding them comfortable and others noting issues with bounciness or mattress quality. Nonetheless, the overall sentiment leans towards positive bed comfort.
In summary, Maison Italia 1029 stands out as a top choice in Santiago for its excellent location, immaculate cleanliness, stylish décor, commendable breakfast and a highly praised team of staff who enhance the overall guest experience. Despite minor challenges with parking and bed comfort, the hotel’s charm and quality service make it a highly recommended destination. Show more
InfoSummary of reviewsHotel Boutique Reyall, located in the charming and safe neighborhood of Providencia, Santiago, stands out for its convenient yet tranquil setting. The hotel offers easy access to the Costanera Center Mall, various restaurants, bars, grocery stores, pharmacies and multiple subway stations, making it a prime location for both leisure and business travelers. The peaceful and quiet environment is ideal for relaxation and leisurely strolls, providing a serene retreat from the city's hustle and bustle.
The breakfast at Hotel Boutique Reyall is a highlight, often praised for its variety, quality and delicious taste. Guests enjoy an array of fresh fruits, breads, scrambled eggs, pastries and cakes, complemented by high-quality coffee. The option to have breakfast delivered to the room and breakfast-to-go for early tours adds to the convenience. The staff's organization and punctuality further enhance the breakfast experience, making it a cherished part of the stay.
Rooms at the hotel are noted for their cleanliness, comfort and cozy ambiance. Despite some being relatively small, they are well-equipped, functional and feature thoughtful layouts. Many rooms come with large windows, air conditioning and heating, ensuring a pleasant stay year-round. The decor and overall condition of the rooms contribute to a welcoming atmosphere, making guests feel at home. The staff's attention to detail, such as providing breakfast packages for travelers, adds to the positive experience.
Cleanliness is a consistent strength of Hotel Boutique Reyall with guests frequently praising the immaculate condition of both rooms and public spaces. Housekeeping maintains high hygiene standards with clean, fresh-smelling rooms and bedding contributing significantly to the overall comfort and appeal.
The exceptional staff at Hotel Boutique Reyall are a standout feature, consistently highlighted for their attentiveness, kindness and professionalism. Guests feel warmly welcomed and well cared for with the staff often going the extra mile to accommodate special requests and provide personalized attention. This impeccable service spans across all roles, from front desk to housekeeping, adding significantly to the positive guest experience.
While the hotel's Wi-Fi receives generally positive reviews for its accessibility and reliability, some guests have mentioned occasional slow speeds and signal dropouts. However, these issues are relatively minor with most guests finding the internet service suitable for their needs.
Free on-site parking is an appreciated amenity, despite the limited number of spaces and tight access for larger vehicles. The secure and organized parking system, along with the convenience of reserving a spot in advance, adds to the hotel's appeal, especially for travelers with cars.
Hotel Boutique Reyall also caters well to families, providing cribs for young children and maintaining a friendly atmosphere. While it may not have extensive kid-focused amenities, it remains a viable option for families seeking a comfortable and accommodating stay.
The beds at the hotel are frequently described as very comfortable with good quality bedding, adding to the restful experience. Despite minor preferences for different mattress firmness or pillow types, the consensus is that the sleeping arrangements contribute significantly to a pleasant stay.
Ideal for business travelers, Hotel Boutique Reyall offers good value for money with simple but comfortable accommodations. Its location, excellent service and comfortable beds are particularly appreciated by those on business trips. The hotel efficiently meets the needs of business travelers, providing a commendable environment for short stays and executive visits.
With its charming and cozy boutique style, Hotel Boutique Reyall delivers a delightful experience through its well-designed interiors, cleanliness and attentive staff. Guests appreciate the good value for money, the intimate atmosphere and the overall sense of comfort, making it a highly recommended choice for both new and returning visitors. Show more
InfoSummary of reviewsHotel Loreto in Santiago consistently receives praise for its impressive location and welcoming atmosphere. Situated in the vibrant Bellavista district, the hotel allows guests easy access to attractions and services, including renowned restaurants, bars, and nightlife, as well as tourist sites such as Santa Lucia Hill and Plaza de Armas. Despite the central location, the environment is tranquil, and the proximity to the Bellas Artes subway station offers convenient connectivity throughout the city. The hotel’s clean and modern facilities make it a top choice for travelers exploring Santiago.
Breakfast at Hotel Loreto is generally appreciated for its delightful and varied offerings, with fresh fruits, cereals, and local specialties providing an enjoyable start to the day. However, the consistency of service can vary, and guests might benefit from pre-confirming breakfast inclusions to meet expectations.
Rooms at Hotel Loreto are often described as spacious, clean, and stylish, blending colonial architecture with modern comfort. Many guests commend the large, comfortable beds and well-appointed bathrooms, with some rooms featuring balconies that offer serene courtyard views. The hotel also provides a communal kitchen and areas that contribute to a home-like atmosphere.
Cleanliness is a hallmark of Hotel Loreto, with rooms and facilities consistently praised for their tidiness and attention to hygiene. Despite occasional noise from cleaning services, the overall impression is positive, with guests noting the immaculate state and appealing decoration of the interiors. The historical charm paired with modern cleanliness adds to its allure, offering excellent value for money.
The staff at Hotel Loreto receive high praise for their friendliness and exceptional hospitality. Their attentiveness, proficiency in English, and willingness to assist with sightseeing tips and arrangements enhance the overall experience, ensuring guests feel welcomed and attended to.
The complimentary Wi-Fi, while appreciated by many for its quick access, has varying reliability depending on location within the hotel. Despite some connectivity issues, it remains a valued addition to the hotel’s services.
Hotel Loreto is favored by business travelers for its excellent service, convenient amenities, and prime location. The staff’s attentiveness and proficiency further enhance the experience, contributing to the hotel’s reputation as a boutique-style retreat that combines charm, comfort, and functionality. This welcoming atmosphere makes Hotel Loreto a standout choice for visitors to Santiago seeking both comfort and convenience. Show more
InfoSummary of reviewsThe 'Ibis Santiago Providencia' hotel is highly acclaimed for its exceptional location, centrally situated in Providencia. Guests laud its proximity to major attractions, dining options and public transportation, particularly the nearby Manuel Montt metro station. The safe and bustling neighborhood, teeming with restaurants, bars and shops, adds to its appeal, making it a favorable choice for both tourists and business travelers. Despite some remarks about the need for updates, the combination of comfort, affordability and prime positioning aligns the hotel with guests' preferences, enriching their Santiago experience.
The breakfast at the hotel generally receives favorable reviews with guests appreciating the variety and freshness of the offerings. The buffet is described as complete and hearty with fresh fruits, delicious bread and good coffee being notable mentions. However, some guests feel the breakfast could offer more variety, especially in pastries and cereals and criticize its high cost, suggesting it could be improved for better value.
While the dining experience, particularly dinner, receives praise for the quality of food and pleasant restaurant ambiance, guests consistently point out the lack of variety, service delays and occasional issues with food temperature. These factors somewhat detract from what could be a highly commendable dining experience.
The rooms, though clean and equipped with comfortable beds, are frequently noted for their small size and need for better maintenance. Issues such as inadequate ventilation, mold in showers and dated furnishings are common complaints. Despite these drawbacks, the hotel manages to maintain a level of cleanliness that some guests appreciate, suggesting that focused efforts could further enhance the room quality.
Cleanliness overall is recognized positively by some guests, who commend spotless rooms and consistent daily housekeeping. Yet, others observe insufficient detailed cleaning and occasional issues with bathroom mold and dust, indicating room for improvement in maintaining consistent cleanliness standards.
The hotel staff generally earn high marks for their friendliness and attentiveness, although reports of occasional unkind or unresponsive behavior and understaffing indicate inconsistency in service quality. Training and better staffing could elevate the overall guest experience.
Wi-Fi at the hotel is sufficient for basic internet needs but faces criticism for frequent disconnections, slow speeds and unstable connections, especially with certain devices. This suggests the potential for enhancing the connectivity infrastructure.
The parking facilities, appreciated for their security and convenience, come with challenges like accessibility issues, unreliable gate systems and additional charges, highlighting areas where improvement can be made for a smoother guest experience.
For families, the hotel offers a welcoming environment with attentive staff and accessible rooms but faces challenges with room space and availability of certain amenities like cribs. Despite these limitations, families generally find their stays pleasant and comfortable.
Lastly, the vibrant neighborhood surrounding the hotel is praised for its lively nightlife with numerous bars and restaurants, enhancing the guest experience with ample evening entertainment options.
In summary, 'Ibis Santiago Providencia' leverages its strategic location, friendly staff and reasonable amenities to provide a satisfactory stay for guests, though there is room for improvement in dining variety, room maintenance and Wi-Fi connectivity. Show more
InfoSummary of reviewsWyndham Santiago Aeropuerto is a highly recommended choice for travelers seeking a convenient and comfortable stay near Santiago Airport. Its prime location, just a short 5-10 minute drive from the airport, is highly praised for its accessibility, reinforced by a complimentary, round-the-clock shuttle service that ensures seamless transit. Guests find the proximity to the airport ideal for early flights, late arrivals or short layovers, appreciating the hotel’s peaceful, clean and comfortable environment that facilitates restful stays.
The breakfast experience stands out with widespread acclaim for its variety, quality and inclusivity, particularly benefiting families with an early start time. Although some guests note a need for more options catering to gluten and lactose intolerances, most reviews highlight the breakfast as a notable highlight of their stay.
The dining experience overall receives positive feedback with guests enjoying the restaurant's delicious food and good service, including the convenience of 24-hour room service. While some find the menu limited and prices high, the general satisfaction with meal quality and variety is clear.
Rooms at the hotel are consistently praised for their spaciousness, cleanliness and comfort. Guests frequently commend the large comfortable beds, high-quality linens and modern furnishings. The bathrooms, described as generously sized and well-equipped, contribute to a high standard of comfort. Additional in-room amenities, such as tea/coffee makers and small fridges, further enhance the convenience.
Cleanliness across the hotel is frequently highlighted, from the spotless rooms to the well-maintained facilities like the spa and sauna. Housekeeping receives commendation for attentive and regular service, ensuring a consistently bright and comfortable environment.
The staff's professionalism, friendliness and helpfulness are key elements of the positive guest experience. The team’s courteous and efficient service, fluency in English and willingness to accommodate special requests contribute significantly to guests feeling well-cared for and welcome.
Guests also appreciate the reliable and fast free WiFi, although a few have encountered connectivity issues in rooms. The gym, indoor pool and sauna facilities provide ample fitness and relaxation options, while the hotel’s secure, well-organized parking—with free, guarded spaces and a reliable shuttle service—adds significant value for those with vehicles.
Families find the hotel particularly accommodating with spacious rooms, a secure environment and family-friendly amenities. The hotel’s convenient location and thoughtful services such as luggage storage and packed lunches enhance the experience further.
In summary, Wyndham Santiago Aeropuerto stands out as a commendable four-star hotel, offering excellent value with its clean, comfortable accommodations, strategic location and high-quality services, making it an ideal choice for both transit stays and short family trips. Show more
InfoSummary of reviewsCasa Arrayán is celebrated for its idyllic location, offering a serene escape with stunning mountain views while maintaining convenient access to Santiago and its attractions, including ski resorts. The hotel immerses guests in tranquility, providing a calm atmosphere alongside attentive service. Breakfast at Casa Arrayán is a highlight, relished by guests for its quality, presentation, and variety, including vegan options, served on a terrace or in-room with beautiful vistas. The dining experiences, while marked by generous and tasty portions, show room for improvement in quality-to-price ratio and menu presentation.
Rooms at Casa Arrayán are spacious, clean, and cozy, equipped with large beds and charming interiors, despite some older facilities. Guests appreciate the tranquil and tidy environment, enhanced by the breathtaking mountain views from select rooms. The hotel’s dedication to cleanliness extends beyond rooms to well-maintained facilities, fostering an inviting and secure environment for guests.
A defining feature of Casa Arrayán is its exceptional staff, who are lauded for their friendliness, attentiveness, and dedication to enhancing guest experiences. The warm hospitality provided by team members like Charlotte, Nely, and Daniel leaves a lasting impression, ensuring visitors feel welcomed and cared for throughout their stay.
The pool area adds to Casa Arrayán's attraction, offering picturesque views and a relaxing hot tub. However, it shows potential for enhancement in cleanliness, maintenance, and more refined poolside service. Overall, Casa Arrayán stands out as a charming retreat, with its peaceful ambiance, quality offerings, and standout service, making it a favored destination for those seeking relaxation amidst nature's beauty. Show more
InfoSummary of reviewsNovotel Santiago Vitacura receives high acclaim for its excellent and strategic location in the tranquil and safe Vitacura district, making it ideal for both tourists and business travelers. It is conveniently situated near restaurants, bars, shopping centers like Parque Arauco and key attractions with easy access to public transportation and the business district. On-site parking is also available, despite being somewhat narrow and limited.
Breakfast is often highlighted as a standout feature, praised for its variety, quality and accommodating options like gluten-free dishes. The dining experience extends to dinner where positive remarks include tasty, well-prepared dishes and excellent service, although some guests note limited menu options and occasional inconsistencies.
Rooms are frequently described as comfortable, spacious and well-maintained, adding convenience with essential amenities. However, some areas show wear and tear and ongoing renovations suggest improvements are forthcoming. Guests generally find the hotel to be very clean, though there are occasional lapses in thoroughness.
Staff at the hotel receive numerous compliments for their friendliness, attentiveness and professional service, particularly from the bar, reception and housekeeping teams. While there are some minor concerns about slow service at the reception and occasional language barriers, the overall sentiment is highly positive.
The hotel's free Wi-Fi is commended for its reliability and speed, catering well to guests' needs for work or leisure. Families find Novotel Santiago Vitacura particularly accommodating with amenities tailored for children like a playroom and children's pool, which enhance the hotel’s family-friendly atmosphere.
The gym, while basic and sometimes deemed small, is clean and sufficient for short stays and the pool is appreciated for its cleanliness and child-friendly features, though its chlorine levels and limited usage times draw some criticism.
Despite some room for improvement in various areas, the overall high quality, value for money and positive experiences reported by guests make Novotel Santiago Vitacura a commendable choice for a pleasant stay in Santiago. Show more
InfoSummary of reviewsLocated in the heart of Santiago's dynamic Vitacura district, DoubleTree by Hilton Santiago - Vitacura stands out for its prime location and exceptional facilities. Guests consistently praise its proximity to the Costanera Center and other prominent tourist attractions, making it an ideal base for both business and leisure travelers. The hotel's modern surroundings offer numerous dining, shopping and entertainment options, further enhancing its appeal.
The breakfast at the hotel receives high marks for its quality, variety and taste. Guests commend the diverse selection of hot foods, fresh juices, fruits and pastries, describing it as one of the best breakfast experiences. Despite some minor concerns about decreased variety post-pandemic and the high cost, the breakfast remains a standout feature. Dinner at the hotel's restaurant and bar also earns praise for service and flavor, although some guests find the menu limited, especially for evening meals and vegetarian options.
Rooms at the DoubleTree by Hilton Santiago - Vitacura are frequently highlighted for their spaciousness, cleanliness and comfort. Many guests appreciate the large, well-designed interiors, comfortable beds and functional amenities. The room upgrades and beautiful views, particularly of the mountain range, are also significant perks. While there are occasional mentions of minor wear-and-tear issues, the overall feedback on room quality is very positive.
Cleanliness is another strong point with many guests praising the pristine conditions of their rooms and the thorough housekeeping services. Although there are occasional mentions of areas needing better maintenance, such as hallways and elevators, the cleanliness standards generally meet high expectations.
The staff at the hotel are consistently commended for their friendliness, helpfulness and professionalism. Notable mentions go to individuals like Sebastian, Valentina, Mario and others for providing exceptional service. Guests highlight the efficient front desk service and the warm welcome, often accompanied by thoughtful gestures like cookies.
Wi-Fi service at the hotel receives mixed reviews. When it works well, guests describe it as very good, even perfect. However, inconsistent performance, slow speeds and weak connections are common complaints, indicating room for improvement.
The gym is well-regarded for being well-maintained and accessible 24/7, offering a good range of equipment. Although minor maintenance issues with interactive screens and a need for clearer instructions are noted, the gym is seen as a valuable amenity.
Parking options are another highlight with many guests appreciating the convenience of free parking and the availability of a private garage. The well-defined spaces and good proximity to the hotel make it easy for guests to access and secure their vehicles. Some minor systems issues and occasional delays are mentioned, but overall, the parking facilities are positively received.
Guests also commend the comfort of the beds, noting the high quality of mattresses and cozy bedding. While some find the double beds narrower than expected, the overall sleep experience is rated highly.
As a four-star hotel, DoubleTree by Hilton Santiago - Vitacura generally meets expectations with praise for the comfort, cleanliness and quality of facilities. However, there are occasional criticisms about outdated features and the value for money compared to other options. Despite these minor drawbacks, the hotel is well-regarded for business trips, offering practical amenities and a convenient location.
Overall, DoubleTree by Hilton Santiago - Vitacura provides an enjoyable stay with its excellent location, comfortable rooms, quality dining options and attentive service, making it a recommended choice for both business and leisure travelers exploring Santiago. Show more
InfoSummary of reviewsNH Collection Santiago Casacostanera is an outstanding hotel known for its exceptional location in one of Santiago's best neighborhoods, Vitacura. It is situated within the upscale Casa Costanera shopping center, offering an array of dining and shopping options as well as proximity to major attractions like Bicentennial Park. Guests appreciate the tranquil and safe environment, making it an ideal spot for both relaxation and exploration. Despite minor issues like incorrect pin location on Google Maps and lack of parking, the location is highly praised for its convenience and accessibility.
The rooms are consistently described as clean, modern and comfortable, featuring spacious designs and beautiful views of Santiago. High standards of cleanliness are maintained with spotless conditions and well-maintained facilities. Beds are particularly noted for their exceptional comfort, contributing significantly to a restful stay. The professional housekeeping and overall ambiance of the rooms add to a positive experience.
Staff at the hotel generally receive high marks for their kindness and attentiveness, helping to create a welcoming and hospitable environment. Although there are occasional mentions of inconsistent service and minor training gaps, most guests commend the staff for their professionalism and willingness to go the extra mile to ensure a pleasant stay.
However, the breakfast experience receives mixed reviews. The necessity to have breakfast at a nearby restaurant in the shopping mall is seen as inconvenient by some, especially during cold weather or when options are limited. While some guests praise the quality of the food, others feel that the variety and service do not meet the standards expected of a four-star hotel.
The absence of in-house dining services, including a restaurant, bar and room service, is a noted drawback. Nevertheless, the wealth of dining options in the surrounding area somewhat mitigates this inconvenience as guests can explore the vibrant local culinary scene.
The gym facilities at the hotel are considered basic and somewhat limited with some guests finding them too small or lacking in equipment. Noise from a nearby gym also hinders the experience for some. The WiFi service receives mixed feedback with some guests reporting reliable and fast connections while others encounter difficulties with connectivity and speed.
Overall, NH Collection Santiago Casacostanera offers a luxurious stay with modern amenities, excellent cleanliness, comfortable rooms and helpful staff. While there are a few areas that could use improvement, such as breakfast convenience and in-house dining options, the hotel remains a strong choice for travelers looking to experience Santiago's vibrant dining and nightlife from a prime, comfortable base. Show more
InfoSummary of reviewsHotel Acacias de Vitacura receives overall positive reviews, praised particularly for its serene and convenient location. Nestled in a tranquil neighborhood in Santiago, the hotel offers an ideal escape with easy access to the city’s attractions, highways, and shopping centers. Surrounded by lush gardens, the setting provides a peaceful ambiance reminiscent of a countryside retreat, while remaining safe and quiet.
The accommodations are spacious and clean, with many rooms featuring balconies or terraces that offer delightful views of the natural surroundings. Guests appreciate the cleanliness of the hotel, highlighting spotless rooms and well-maintained common areas. The beds receive accolades for their comfort, contributing to restful stays.
The hotel staff is frequently commended for their warm and courteous service, going above and beyond to ensure guests' comfort and satisfaction. Personalized attention to details, such as accommodating special requests, enhances the overall experience.
Hotel amenities include a well-regarded restaurant and ample parking facilities, with a security guard ensuring safety. Parking is both free and convenient, adding to the hotel’s appeal. The swimming pool, set amidst the beautiful gardens, offers an inviting atmosphere, especially during warmer months.
While the breakfast receives mixed reviews, many guests appreciate the quality and service. However, the fact that breakfast isn't included in the room rate is seen as inconvenient. Suggestions include incorporating breakfast costs into the room package to improve value.
Family-friendly features are noted, with ample activities and facilities for children in the peaceful, safe environment. The hotel is described as an ideal family retreat, offering spacious family suites and various recreational options.
Some areas for improvement are mentioned, such as updates needed in the bathrooms and enhancements to the television and internet services. Despite these minor issues, Hotel Acacias de Vitacura stands out as a welcoming and harmonious blend of comfort, nature, and accessibility, making it a favored choice for travelers seeking tranquility within the city's vibrancy. Show more
InfoSummary of reviewsPark Plaza Bonaparte Boutique in Santiago is acclaimed for its exceptional location and serene surroundings in the picturesque Providencia district. The hotel's proximity to the vibrant Providencia shopping center and various tourist attractions makes it an ideal base for exploring the city with the added benefit of quiet, tree-lined streets that provide a refreshing ambiance for leisurely walks. The location offers excellent connectivity to restaurants, shops and metro stations, despite a brief walk needed to reach some destinations.
The breakfast experience at the hotel is largely praised for its quality and variety, featuring delicious, artisanal bread and fresh ingredients. Guests appreciate the friendly and attentive staff, enhancing their breakfast enjoyment. Though some reviews note limited variety, particularly in fruits and pastries, the overall impression remains positive with diverse offerings meeting most dietary needs.
Dinner at the hotel's restaurant also receives favorable remarks with many guests enjoying the locally-inspired dishes and pleasant atmosphere adorned with plants. The staff's attentive service is consistently highlighted, although some diners find the menu options and prices less appealing. Despite these minor drawbacks, the majority of guests describe their dining experiences as memorable and enjoyable.
Guest rooms at Park Plaza Bonaparte Boutique are frequently noted for their spaciousness, cleanliness and comfort. Features like comfortable beds and good air conditioning contribute to a positive stay. However, some negative points include small and outdated rooms, uncomfortable beds and occasional maintenance issues. Despite these challenges, the overall comfort provided by spacious, well-organized rooms and daily towel changes leaves a generally favorable impression on visitors.
Cleanliness standards at the hotel receive a mixed response. While many guests describe the hotel as very clean and well-maintained, some instances of inconsistent cleanliness and outdated facilities are noted. Positive comments often highlight the cleaning staff's diligence and the overall tidiness of the hotel despite some areas needing more attention.
The hotel staff receive high acclaim for their friendliness and professionalism with specific mentions of individuals who provide exceptional service. Guests appreciate the multilingual capabilities of the staff, which adds to a welcoming and helpful atmosphere throughout their stay.
The free WiFi service at the hotel is a significant drawback with many guests reporting issues such as slow speeds and unstable connections. This is an area where improvement is needed to meet guest expectations fully.
The pool area is described as charming and perfect for relaxation, offering a peaceful retreat in the hotel's well-maintained garden setting. Although some reviews suggest minor maintenance improvements, the overall sentiment towards the pool is positive.
Parking at the hotel is another highlight with secure and free options providing guests peace of mind. The spacious underground garage, though occasionally narrow, is a notable advantage for those traveling with vehicles.
Feedback on the beds is mixed with some guests finding them comfortable and others facing issues with mattress conditions and overall sleep quality. Cleanliness in the bedding is generally acceptable, but inconsistencies in comfort affect the overall experience variably.
Lastly, the hotel's romantic atmosphere makes it a suitable choice for special occasions, such as anniversaries or Valentine's Day with its cozy and charming setting adding to the appeal for couples seeking a memorable getaway. Show more
InfoSummary of reviewsThe Lastarria Hotel in Santiago is celebrated for its exceptional location, offering guests the advantage of being in the heart of the vibrant Lastarria district, with easy access to cafes, restaurants, bars, shops, and public transport like the nearby Universidad Catolica metro station. This prime placement allows for effortless exploration of Santiago's attractions while providing a safe and lively environment.
Visitors frequently commend the hotel's modern, stylish interiors and rooms, which are both spacious and comfortable. Beautiful furnishings, delightful balconies, and comprehensive amenities such as air conditioning contribute to a restful and pleasing stay. The rooms and bathrooms are meticulously maintained, emphasizing cleanliness, and are complemented by friendly and attentive housekeeping staff.
Although breakfast at the adjacent café receives mixed feedback, guests appreciate the tasty and substantial offerings, even if the menu lacks variety. The café's charm and excellent coffee add to the overall breakfast experience, making it a solid start to the day.
The hotel's staff receive high praises for their warmth and helpfulness, significantly enhancing the guest experience through attentive service. Notable team members, such as Marcela, Andrés, and Gonzalo, add personal touches that make stays memorable. Despite some occasional lapses, the staff's professionalism and proficiency in English earn commendations.
While the Wi-Fi service is generally good, with reports of impeccable connectivity, inconsistencies and periods of unreliable performance are occasionally noted. Despite these minor issues, the hotel's internet is often satisfactory.
Beds at Lastarria Hotel are consistently described as extremely comfortable, providing high-quality mattresses that accommodate varying preferences, ensuring guests enjoy a restful retreat.
Overall, Lastarria Hotel is a highly regarded choice due to its combination of excellent location, comfortable accommodations, and exceptional service, making it a preferred destination for those seeking both relaxation and urban exploration in Santiago. Show more
InfoSummary of reviewsThe Place, a modern hotel situated in the vibrant Las Condes neighborhood, has garnered numerous positive reviews for its prime location, impressive amenities and attentive staff. The property's enviable positioning near Parque Arauco and key shopping malls makes it an excellent choice for both leisure and business travelers. Guests frequently commend its proximity to metro stations and bus stops which offer easy access to various parts of Santiago. The peaceful and aesthetically pleasing surroundings, combined with a variety of nearby restaurants, parks and cafes, ensure a convenient and enjoyable stay.
The hotel's breakfast has received favorable comments for its quality and portion sizes with standout descriptions of the food as delicious and plentiful. Despite some suggestions for earlier serving times and a wider variety, the breakfast experience is largely positive. The on-site café-restaurant is praised not only for its ambiance and quality of food but also for the convenience it offers. Complimentary room kitchens add to the appeal, although the limited menu for lunch and dinner has been noted.
Rooms at The Place are highlighted for their spaciousness, modern design and commendable comfort. The well-decorated apartments with functional kitchens are particularly appreciated by those on extended stays. Cleanliness in rooms and common areas is generally praised, though there are occasional concerns about specific areas needing more attention.
The staff at The Place consistently receive high marks for their friendliness, professionalism and helpfulness. Specific team members are often noted for their exceptional service, enhancing the overall guest experience. While the reception and housekeeping teams are particularly well-regarded, there are some pointed critiques towards the food service staff.
Wi-Fi is another point of mixed reviews with many guests noting fast and reliable internet, perfect for remote work or streaming. However, connectivity issues in certain areas like common spaces and the rooftop pool are occasionally reported.
The rooftop pool is a beloved feature, celebrated for its stunning views and relaxing atmosphere. Although the pool's small size and occasional closures due to private events or maintenance can be a drawback, it remains a highlight for many guests.
Parking at The Place is appreciated for being free and secure, though the limited and narrow spaces can pose challenges for those with larger vehicles.
Beds are universally praised for their comfort with high-quality bedding contributing to a restful night’s sleep.
In summary, The Place offers a highly recommended blend of modern comfort, excellent service and a strategic location, making it a favored choice for those visiting Santiago. Show more
Read review summaries for all categories
Categories
Dog Friendly Aparthotel
Romantic Aparthotel
Aparthotel with Swimming Pool
Outdoor Pool
Show more
*Additional taxes or fees may apply. Please check the final price before completing your booking.
