InfoSummary of reviewsThe Seahorse is highly praised for its excellent location, offering guests both convenience and a tranquil atmosphere. Nestled close to the town center and the seafront, it provides easy access to local amenities as well as public transport, making it an ideal choice for exploring the area. Guests appreciate the balance of convenience and relaxation, complemented by free onsite parking that proves beneficial for those traveling by car.
The hotel excels in providing a comfortable and cozy retreat, with its meticulously maintained rooms earning commendations for their cleanliness and modern decor. Guests frequently highlight the comfort provided by the beds, with soft sheets enhancing the experience of restful nights. The comforting ambiance is bolstered by recent refurbishments, which contribute to the hotel's inviting appeal.
Exceptional service further elevates the experience at The Seahorse, with staff noted for their friendliness and attentiveness. Guests feel welcomed by the genuinely warm atmosphere delivered by the team, with special mentions of staff members who go above and beyond to satisfy guests' needs. The owners' approachable and attentive nature adds a personal touch, making visitors feel right at home.
Dining experiences at The Seahorse are often described as memorable, particularly at the Thai restaurant located downstairs, which is a standout attraction among visitors. Dinner offerings impress with their delicious and varied menu, complemented by exceptional drinks at reasonable prices. The restaurant's exceptional culinary experiences, paired with a clean and friendly dining environment, make it a noteworthy dining destination.
While the in-room continental breakfast received mixed opinions due to its simplicity and limited variety, many guests appreciated its convenience and the thoughtful inclusion of items catering to food allergies. Despite this, The Seahorse succeeds in providing an overall satisfactory stay, making it a preferred choice for both short getaways and extended visits. Its blend of comfort, service, and location ensures The Seahorse continues to leave a lasting positive impression on its guests. Show more
InfoSummary of reviewsThe Seahorse is highly praised for its excellent location, offering guests both convenience and a tranquil atmosphere. Nestled close to the town center and the seafront, it provides easy access to local amenities as well as public transport, making it an ideal choice for exploring the area. Guests appreciate the balance of convenience and relaxation, complemented by free onsite parking that proves beneficial for those traveling by car.
The hotel excels in providing a comfortable and cozy retreat, with its meticulously maintained rooms earning commendations for their cleanliness and modern decor. Guests frequently highlight the comfort provided by the beds, with soft sheets enhancing the experience of restful nights. The comforting ambiance is bolstered by recent refurbishments, which contribute to the hotel's inviting appeal.
Exceptional service further elevates the experience at The Seahorse, with staff noted for their friendliness and attentiveness. Guests feel welcomed by the genuinely warm atmosphere delivered by the team, with special mentions of staff members who go above and beyond to satisfy guests' needs. The owners' approachable and attentive nature adds a personal touch, making visitors feel right at home.
Dining experiences at The Seahorse are often described as memorable, particularly at the Thai restaurant located downstairs, which is a standout attraction among visitors. Dinner offerings impress with their delicious and varied menu, complemented by exceptional drinks at reasonable prices. The restaurant's exceptional culinary experiences, paired with a clean and friendly dining environment, make it a noteworthy dining destination.
While the in-room continental breakfast received mixed opinions due to its simplicity and limited variety, many guests appreciated its convenience and the thoughtful inclusion of items catering to food allergies. Despite this, The Seahorse succeeds in providing an overall satisfactory stay, making it a preferred choice for both short getaways and extended visits. Its blend of comfort, service, and location ensures The Seahorse continues to leave a lasting positive impression on its guests. Show more
InfoSummary of reviewsVillage Hotel Newcastle is praised for its convenient location, offering easy access to Newcastle via public transport and proximity to the Silverlink shopping area and the coast. Guests appreciate the ample parking and peaceful environment, which make it an attractive choice, especially for those traveling by car. The hotel successfully balances accessibility and tranquility, with friendly and helpful staff enhancing the welcoming atmosphere.
Breakfast at the Village Hotel is well-received, lauded for its variety and quality. Guests enjoy the wide selection of hot dishes, pastries, cereals, and juices, as well as the fresh presentation, which contributes to a delightful start to their day. The breakfast staff receive accolades for their attentive service. Minor discrepancies in pricing and specific dietary options are noted, but these do not significantly detract from the overall positive experience.
Dining options, including the bar and grill, receive mixed reviews. Many guests commend the excellent service and well-prepared meals, while some express concerns about pricing and variety. Despite occasional dissatisfaction, the dining areas are popular for their atmosphere and fast service.
Rooms receive positive feedback for their spaciousness, cleanliness, and comfort, with modern decor adding to their appeal. Guests enjoy the excellent facilities, including a pool, gym, and spa, although some minor maintenance issues and noise disturbances are occasionally mentioned.
The hotel's cleanliness standards are commendable, with spotless rooms and facilities frequently noted. Only a few isolated incidents suggest a need for improvement in specific areas.
The staff at Village Hotel Newcastle are frequently described as friendly, welcoming, and helpful across various departments. Their exceptional hospitality significantly enhances the guest experience, fostering an inviting atmosphere.
While the free WiFi meets basic needs, some guests experience connectivity issues or difficulty accessing it. This is an area where improvement could bolster guest satisfaction.
The gym and pool facilities are standout features, with top-notch equipment and welcoming staff contributing to a positive experience. The leisure amenities, including a sauna and steam room, are praised for their cleanliness and appeal.
Families find the hotel kid-friendly, with amenities like a swimming pool being popular among children. While some issues such as uncomfortable sofa beds are noted, the hotel generally provides a satisfactory experience.
The ample parking facilities are well-regarded, though some guests were surprised by weekday fees. Complimentary weekend parking is appreciated and adds value to the stay.
Overall, Village Hotel Newcastle delivers a pleasant experience with good value for money, particularly excelling in areas of staff service, fitness facilities, and location convenience. Show more