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Summary of reviewsHoliday Inn Ashford Central by IHG is a highly rated choice for travelers seeking convenience combined with comfort and excellent service. It boasts a superb location near the M20 motorway, making it an ideal stopover for those heading to France via the Eurotunnel or Eurostar. Its proximity to Ashford International Train Station, local attractions, and charming surroundings further enhance its appeal. Despite feeling slightly isolated to some, the serene green setting and ample parking create a tranquil retreat that many guests appreciate.
Breakfast at the hotel receives commendable reviews for its extensive variety, delicious hot options, and accommodating dietary selections. Served in a pleasant setting, the breakfast experience is enhanced by prompt timing and friendly, helpful staff, making it a recommended inclusion to add value to a stay. Dinner offerings run mixed, with several guests praising tasty meals, such as ribeye and fish and chips, supported by attentive service in a comfortable setting. Some minor drawbacks include limited menus and service delays during peak times, yet overall, guests often leave satisfied and willing to return.
The rooms at Holiday Inn Ashford Central are frequently noted for their spaciousness, cleanliness, and comfort. Modern touches, effective air conditioning, and relaxing bedding contribute to a pleasant stay, although some guests suggest additional decoration could enhance the atmosphere. Cleanliness standards throughout the hotel remain high, with spotless rooms and bathrooms consistently highlighted.
The hotel staff consistently receives high praise for their friendliness, attentiveness, and exceptional service, often going the extra mile to ensure a welcoming atmosphere for guests. They contribute notably to the positive experience alongside commendable parking facilities that offer safety, ample spaces, and stress-free access to the motorway.
Families find the hotel accommodating, with spacious rooms, free meals for children, and engaging activities like pirate packs and green surrounds with playful rabbits. While some room size complaints arise, the combined child-friendly services and atmosphere add significant value to family stays.
Beds at the hotel are generally celebrated for their comfort, allowing for restful stays thanks to quality mattresses, pillows, and bedding. Although a few guests found bed firmness varied, the overall sentiment remains positive.
Business travelers benefit from a functional, convenient environment with efficient services and commendable value for money, especially when booked in advance. Additionally, the hotel proves itself consistently dog-friendly, welcoming pets and providing enjoyable surroundings for walks, adding to its appeal among pet owners.
Overall, Holiday Inn Ashford Central by IHG stands out for its strategic location, cleanliness, comfort, and excellent service, offering a thoroughly pleasant experience to a wide range of travelers.
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