InfoSummary of reviewsHotel SB Express Madrid Norte is a well-regarded accommodation option praised for its favorable location, especially for those heading to the San Sebastian de los Reyes area. It is conveniently situated near a metro stop and major highways, providing easy access to Madrid's city center, the airport and key local destinations such as shopping centers, restaurants and bars. The hotel's quiet residential area, along with easy and free parking options, adds to its appeal for both leisure and business travelers.
The hotel's breakfast offerings receive mixed reviews. While many guests find it good or even delicious, others criticize its limited variety and high cost. Despite this, the service during breakfast is consistently noted as attentive. The dinner service at the hotel also garners mixed feedback with some guests frustrated by the restaurant's unreliable hours of operation, yet appreciating the nearby dining options.
Room accommodations at Hotel SB Express Madrid Norte are largely positive with praises for their cleanliness, spaciousness and comfortable beds. Guests find the bathrooms particularly enjoyable due to their size and good water pressure. The modern furniture and practical amenities like fridges contribute to a comfortable stay. However, some guests have reported issues with maintenance, noise and occasional defects.
Cleanliness throughout the hotel is highly commended with rooms and common areas described as immaculate and well-maintained. The staff receives significant praise for their friendly, attentive and professional service, contributing to a welcoming and helpful atmosphere.
The hotel's wifi has received mixed reviews with some guests experiencing connectivity issues, especially iPhone users. Parking options are widely appreciated with ample free street parking and secure hotel parking available, making it convenient for guests traveling by car.
The beds in the hotel receive mixed reviews due to issues with bed configuration and firmness, though many guests still find them comfortable. Overall, Hotel SB Express Madrid Norte offers good value for its three-star rating, suitable for both business and leisure travelers. The hotel meets high standards of cleanliness, accessibility and convenience, though there is room for improvement in certain areas such as breakfast variety, maintenance and wifi connectivity. Show more
InfoSummary of reviewsBe Casa - San Sebastian de los Reyes, nestled in the peaceful surroundings of San Sebastián de los Reyes, offers travelers a tranquil retreat with the convenience of excellent connectivity to Madrid's center. The location is particularly favored for its closeness to the metro station and the airport, making it ideal for short stays and early travelers. Guests appreciate the quiet, green neighborhood and the proximity to various amenities, including supermarkets, parks, cafes, and the shopping centers, San Sebastián outlet and Plaza Norte.
The hotel impresses with modern and clean facilities, combined with exceptional staff service that adds to the overall appeal. Visitors often mention the impeccable cleanliness, highlighting the spotless condition of rooms and common areas, while praising the contemporary design. The spacious apartments are equipped with modern amenities, including a well-appointed kitchen, allowing for a convenient self-catering experience.
Dining at the on-site restaurant, Honest Greens, earns high praise for its healthy and original dishes, providing a delightful culinary experience with attentive service. Though breakfast is not included, alternatives are readily available, ensuring guests have dining options.
Be Casa excels in providing a welcoming environment with a warm and attentive staff. Receptionists like Wendy, Víctor, Andrea, and Veronica are frequently commended for their exceptional service and friendliness, enhancing guests' experience further. The hotel proudly accommodates pets, offering a pet-friendly experience cherished by animal lovers.
While Wi-Fi experiences are mixed, many find it reliable once connected, contributing to a pleasant stay. Similarly, parking offers secure options, albeit with a fee, presenting a slight challenge in convenience during busy times.
Overall, Be Casa offers great value for money with its modern facilities, spacious accommodations, and exemplary hospitality. It stands out as a favorable choice for travelers seeking comfort outside the hustle and bustle of Madrid, without compromising on accessibility to the city's attractions, making it a popular choice for repeat visits. Show more
InfoSummary of reviewsThe Holiday Inn Express San Sebastian de los Reyes by IHG, is praised for its excellent location, making travel easy with its proximity to Barajas Airport, metro stations and major highways. Its situating in a quiet residential area grants it a peaceful ambiance while still being close to commercial areas and event venues like IFEMA and the Santiago Bernabéu stadium.
Guests have lauded the hotel's breakfast offering, describing it as complete and varied with a mix of cold cuts, hot options and pastries, contributing to an enjoyable start to the day. While the absence of a restaurant or bar is noted, the surrounding area provides ample dining options, mitigating this minor inconvenience.
The rooms are generally commended for their cleanliness, spaciousness and comfortable beds. The housekeeping is consistently praised for maintaining high standards, ensuring an inviting and spotless environment. However, there are occasional remarks about noise issues, outdated furnishings and limited in-room amenities.
Customer service is highlighted as a strong point with numerous reviews applauding the staff for their professionalism, friendliness and attentiveness. Specific staff members such as Sara, Veronica, Roberto, Alina and Paula receive kudos for their exceptional service, enhancing the overall guest experience.
Family-friendly features, including interconnected rooms and delightful touches like teddy bears, make it a suitable choice for those traveling with children. Families appreciate the spacious accommodations and the quiet atmosphere, though some mention the compactness of the family rooms when additional beds are used.
The hotel provides free WiFi, which many guests find satisfactory, though some report connectivity issues. Parking around the hotel is abundant and hassle-free with both free street parking and a paid underground garage, although the latter can be challenging for larger vehicles due to its narrow space.
Business travelers appreciate the hotel's functionality and supportive staff, which facilitate a smooth and convenient stay. Comfortable desks in the rooms and efficient communication, especially in English, add to its appeal for corporate guests.
In summary, the Holiday Inn Express San Sebastian de los Reyes by IHG, offers a combination of convenience, comfort and excellent customer service, making it a favored choice for a diverse range of travelers, from families and leisure tourists to business travelers. Show more
InfoSummary of reviewsSercotel de los Reyes garners mainly positive reviews across several critical categories, making it a notable option for specific types of travelers.
The hotel's location is praised for its quiet, residential setting, making it an excellent choice for business travelers, family visits and short stopovers, particularly for those needing proximity to the Autonomous University of Madrid, the airport and the Jarama racetrack. Despite being away from central Madrid and having limited public transportation options, the tranquillity and nearby parks of the surrounding area are appreciated.
Guests are highly satisfied with the breakfast, which is deemed excellent and varied, featuring a hearty selection and tasty offerings like sweet cakes and quality coffee. The breakfast service is noted for its cleanliness and attentive staff. Though there are minor critiques about the need for more variety and better quality pastries, overall, the breakfast contributes significantly to guests' positive experiences.
Dinner opinions are mixed with weekday meals receiving acclaim for their high quality and reasonable pricing. However, the unavailability of dinner on weekends and early restaurant closing times present a notable inconvenience. Despite these drawbacks, the excellent service and good food quality make weekday dining a worthwhile experience.
The rooms are well-received for their cleanliness and comfort, featuring comfortable beds and spacious bathrooms. While they might be on the smaller side and could improve in soundproofing and room temperature control, the overall comfort and maintenance are satisfactory.
Cleanliness is a standout attribute of Sercotel de los Reyes, consistently praised across guest reviews. The hotel's high standard of hygiene extends from the rooms to the common areas with efficient and friendly cleaning staff contributing to the overall positive impression.
Staff interactions are another strong point with the hotel’s personnel frequently lauded for their friendliness, attentiveness and professionalism. Guest reviews reflect a highly welcoming atmosphere, enhancing the overall stay experience.
WiFi experiences are mixed with some guests finding the connection satisfactory, while others report signal issues and inconsistent coverage.
Parking receives varied feedback with some guests easily finding street parking and appreciating the available garage, while others face challenges finding spaces during peak times and find the paid parking fee high.
Guest opinions on the beds are divided. Some find the beds comfortable and conducive to restful sleep, while others critique the firmness and small size of the mattresses and pillows.
As a three-star establishment, the hotel is considered to offer decent value, matching the expectations for its rating. However, there is room for improvement in upgrading amenities and overall comfort.
Lastly, for business travelers, the hotel is seen as functional and practical, providing good value and a quiet environment suitable for work-related stays.
Overall, Sercotel de los Reyes is recognized for its cleanliness, friendly staff and good value with its tranquil location and quality breakfast standing out as key positive aspects. Show more
InfoSummary of reviewsB&B HOTEL Madrid Tres Cantos is generally well-received by guests, particularly for its modern and clean accommodations, attentive staff, and comfortable beds. The rooms are often described as spacious, bright, and exceptionally clean, with a contemporary design that meets expectations set by photographs. Guests appreciate the functionality and comfort provided in the rooms, which feature large, cozy beds and modern amenities. The hotel maintains high standards of hygiene and tidiness, contributing to a welcoming environment.
The staff earn commendation for their friendliness and professionalism, frequently highlighted as charming and attentive. Guests appreciate the team's warm hospitality and the pleasant atmosphere fostered by their service. While there are minor instances of dissatisfaction, the overall impression is of a staff dedicated to ensuring a positive experience for visitors.
Although the hotel’s location in an industrial area may not appeal to those seeking nearby attractions, its relative proximity to the city center can be beneficial for travelers with access to a car. Breakfast offerings receive mixed reviews, with some guests enjoying the varied continental buffet, while others suggest improvements regarding value and selection. The inclusion of amenities like unlimited coffee and spacious lobby spaces continues the theme of comfort throughout the hotel.
Overall, B&B HOTEL Madrid Tres Cantos provides a modern and comfortable stay, marked by cleanliness, friendly service, and superior bedding, making it suitable for both leisure and business travelers. Show more