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Summary of reviewsHampton Inn Norwich is widely praised for its convenient location just off the highway, making it an ideal base for travelers. Its proximity to the turnpike, casino and Mohegan Sun facilitates easy access to local attractions, shops and restaurants. Despite its closeness to major roads, the hotel offers a quiet and clean environment and amenities such as a shuttle to the casino add to its appeal. Guests also appreciate the welcoming staff, comfortable rooms and a good breakfast.
The breakfast receives positive feedback for its quality and variety with guests enjoying options like a waffle station and hot breakfast items, though some suggest the inclusion of more healthy choices. The overall cleanliness of the hotel is a standout feature with rooms described as spacious, modern and very clean. The cleanliness extends to the common areas, contributing greatly to the overall guest experience.
The hotel staff is consistently praised for their exceptional service, friendliness and professionalism with individuals at the front desk often highlighted. The breakfast area staff also receive commendations for their pleasant demeanor and hard work.
The pool area is another highlight, noted for being large, clean and well-designed and complemented by a hot tub and Jacuzzi, making it enjoyable for both adults and children. The availability of a gym further enhances the hotel's amenities. The majority of guests found the beds to be very comfortable, although there were some variances in firmness preferences.
While the overall guest experience at Hampton Inn Norwich is largely positive, providing clean, comfortable accommodations and excellent service, there are occasional minor critiques on breakfast variety and bed comfort. The hotel's rating ranges from average to very good, generally delivering a satisfactory stay with commendable facilities and services.
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