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Summary of reviewsThe Tempus at Charlton Hall Estate offers an extraordinary retreat in the picturesque Northumbrian countryside, characterized by its serene and tranquil atmosphere despite convenient proximity to major roads and prominent attractions. Guests revel in the splendid setting with beautiful grounds perfect for leisurely walks, charming interiors and delightfully quirky decor. The welcoming and helpful staff further enhance the overall experience, making it an ideal location for those looking to explore Northumberland while enjoying a peaceful countryside escape.
Breakfast at The Tempus is celebrated for its variety, quality and the use of local products, providing both continental and cooked options, including popular choices like smoked salmon. Guests appreciate the freshly cooked meals, generous portions and attentive service with most finding it a delightful and memorable start to their day despite occasional issues like cold food or service delays.
The dining experience extends into the evening with high praise for well-prepared, tasty and beautifully presented dinners. The menu offers diverse and affordable options, including selections for vegetarians and exceptional cocktails to complement the meals. While there are some mentions of longer wait times and occasional service glitches, the majority of guests find the dining experience enjoyable and commend the staff for their friendly and professional service.
Rooms at The Tempus are uniquely and beautifully decorated, offering high standards of decor and furnishings with comfortable beds often described as exceptionally comfortable. Many rooms are equipped with modern amenities such as Nespresso machines and luxurious bathrooms. Although there are minor criticisms regarding maintenance, room size and soundproofing, the overall stylish ambiance and luxury feel make for a special retreat.
Cleanliness is a standout feature at The Tempus with guests frequently praising the spotless and well-maintained rooms and public areas. This high standard of hygiene combined with the hotel's modern and stylish decor enhances the overall luxurious experience.
The staff receive high accolades for their exceptional service and warm hospitality, consistently described as friendly, accommodating and attentive. Guests feel well taken care of and appreciate the professional and welcoming nature across all hotel areas, contributing to a highly recommended and enjoyable stay.
Wi-Fi at The Tempus generally receives positive reviews for being strong and fast, though a few guests noted occasional connectivity issues in their rooms. Despite this, the overall sentiment leans towards a satisfactory internet experience.
Beds are a significant highlight, praised for their exceptional comfort with many guests describing them as very or extremely comfortable. King-size beds and plush bedding add to the luxurious feel, although some guests mentioned they found the mattresses firm or pillows too soft.
Lastly, The Tempus is highly regarded for its dog-friendly policies. Guests find the hotel welcoming for pets with ample walking paths and secure areas for exercise. While there were some issues regarding communication of pet policies and additional charges, the overall feedback highlights a positive experience for both pet owners and their furry companions.
Overall, The Tempus at Charlton Hall Estate stands out as a tranquil and luxurious retreat with picturesque surroundings, exceptional service, delightful dining options and a welcoming atmosphere for both guests and their pets.
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