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Summary of reviewsThe Leonardo Hotel Cheltenham receives a wealth of positive feedback from guests across various aspects of their stay, making it a popular choice for visitors to the area. Conveniently located near the M5 motorway, the hotel provides an ideal base for exploring Cheltenham, the picturesque Cotswolds, and nearby attractions, appealing to both leisure and business travelers. The hotel enjoys excellent accessibility with public transport and onsite facilities such as ample parking and leisure amenities, enhancing its practical appeal.
Guests frequently commend the hotel for its clean and comfortable accommodations, with spacious rooms that cater well to families and groups. The beds are particularly noted for their comfort, ensuring a restful night's sleep, with King Koil mattresses receiving special acclaim. High cleanliness standards are evident throughout the hotel, including the pool area, although some guests mention minor maintenance updates could be beneficial.
The breakfast offering stands out for its variety and quality, with options to suit various dietary needs, including gluten-free and vegan. Despite some feedback about temperature issues, the breakfast experience is largely positive, with the attentive staff further enhancing dining satisfaction. Dinner also garners praise for its quality and friendly service, though guests suggest a more varied menu could improve the experience. The staff consistently receive high accolades for their professionalism and warmth, contributing significantly to the welcoming atmosphere that guests enjoy.
Family-friendly amenities are a highlight at the Leonardo Hotel Cheltenham, with spacious rooms and enjoyable activities for children, ensuring a pleasant stay. The pool and leisure facilities, including a gym, jacuzzi, steam room, and sauna, significantly enhance the guest experience, offering relaxation and rejuvenation. Although some guests face minor WiFi connectivity issues, the service is generally appreciated for its speed and reliability.
Parking remains an area of contention due to a daily fee, yet the facility itself is valued for its convenience. The hotel strikes a balance between comfort and practicality, with attentive service and well-rounded amenities making it a solid choice for travelers seeking accessibility, relaxation, and a comfortable stay in Cheltenham.
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