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Summary of reviewsHatton Court Hotel is widely recognized for its exceptional location, offering breathtaking views of the Gloucestershire countryside and the Severn Valley. Guests appreciate the picturesque rural setting, peaceful atmosphere and well-kept grounds. The hotel is conveniently accessible, making it an ideal retreat for relaxation and sightseeing in the Cotswolds.
The breakfast experience at the hotel stands out with its varied, delicious and well-cooked offerings. Many guests enjoy dining on the terrace with beautiful views and appreciate the friendly service. Although there are occasional criticisms regarding pricing and consistency, the overall breakfast experience is positive and satisfying.
Dinner at Hatton Court Hotel receives commendation for high-quality, tasty meals and reasonable pricing. The friendly and helpful restaurant staff contribute to a pleasant dining experience. However, the restaurant's inconsistency in food quality and limited availability on certain nights are noted concerns. Despite this, the majority of guests find the dining options delightful.
The rooms at the hotel offer a comfortable and spacious stay with clean, pleasant surroundings. Features such as four-poster beds, balconies and Jacuzzi baths are particularly appreciated. However, some rooms show signs of aging and need of updates. Maintenance issues like insufficient lighting and dated fixtures are occasional points of criticism, though the overall comfort and coziness are well-regarded.
Cleanliness at Hatton Court Hotel is generally very good with rooms and public areas frequently described as spotless. The staff's attention to cleanliness enhances the guest experience, despite some minor concerns about dated elements in certain rooms.
The staff at Hatton Court Hotel receive high praise for their welcoming and professional demeanor. Their friendliness and attentiveness significantly contribute to a positive and inviting atmosphere, making stays enjoyable and memorable.
While the Wi-Fi service has mixed reviews with some guests experiencing stable connections and others finding it intermittent and slow, the general comfort and convenience of other amenities, such as ample parking with free spaces and EV charging facilities, are appreciated. However, improvements in signage and maintenance of the parking area could enhance guest convenience.
Hatton Court Hotel is family-friendly and accommodating for pets with positive reviews highlighting efforts to cater to children and thoughtful gestures for families. Although there is room for improvements, such as adding a play area for kids and better amenities for pets, the hotel's overall family-friendly nature is well-regarded.
The beds are considered a high point, frequently described as very comfortable and plush, leading to restful sleep for most guests. While there are isolated comments about varying mattress firmness and bed size, the majority find the beds to be comfortable and conducive to a good night's sleep.
Overall, while some guests feel that the hotel falls short of its four-star rating due to certain inconsistencies and areas needing improvement, Hatton Court Hotel generally offers a positive and memorable experience with its beautiful location, excellent food, friendly staff and comfortable accommodation.
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