InfoSummary of reviewsPresidente Hotel, situated in the heart of Poços de Caldas, enjoys a prime location that consistently wins high praise from guests. Positioned near major tourist attractions, parks, shops, cable cars and thermal baths, the hotel’s central location facing the city's main square makes sightseeing convenient and enhances the travel experience. This strategic position, combined with well-maintained facilities and great service, is a key feature that guests appreciate.
The breakfast at Presidente Hotel stands out for its variety and quality. Guests frequently commend the complete and delicious breakfast experience, which includes a broad range of items such as fruits, breads, juices and sweets, catering to different dietary needs including gluten-free and lactose-free options. The breakfast service is noted for its cleanliness organization and the polite and attentive staff. Despite occasional delays in food replenishment, the breakfast experience significantly contributes to the positive reviews.
Rooms at Presidente Hotel are lauded for their comfort and cleanliness. Guests describe the rooms as spacious, well-organized and impeccably clean with comfortable beds and modern amenities like hot tubs. Though some find the decor somewhat outdated, the homely comfort overrides these concerns. Bathrooms are particularly praised for their cleanliness and functional showers, while the excellent views from the rooms enhance the appeal. Noise from busy streets and occasional mentions of outdated furnishings are minor drawbacks, but the overall positivity around clean, comfortable rooms holds strong.
Cleanliness is a hallmark of Presidente Hotel with guests frequently highlighting the exceptional standards maintained throughout the property. Rooms are consistently noted as clean and fragrant, contributing to a cozy environment. The hotel's commitment to hygiene with constant and impeccable cleaning, fresh bed linens and sanitized spaces, offers a well-maintained and inviting atmosphere.
The staff at Presidente Hotel receive exceptional praise for their service. Silvia and Simone, along with the rest of the reception team, are particularly noted for their friendliness, helpfulness and attentiveness. The staff are described as super attentive, patient and genuinely concerned about guests' well-being, ensuring that all visitors feel well-cared for throughout their stay. This high level of hospitality is a significant factor in the hotel’s positive reviews.
For families, Presidente Hotel provides a welcoming environment with amenities like the pool being a highlight for young children. The family-friendly atmosphere ensures a comfortable and enjoyable stay for all ages, making it a recommended choice for family weekends and vacations.
Guests also speak positively about the beds at Presidente Hotel, often highlighting their comfort and cleanliness. Despite a few mixed reviews on mattress firmness and occasional issues with bed configurations, the overall sentiment points to restful, clean and comfortable bedding.
In summary, Presidente Hotel excels in providing guests with a positive experience through its prime location, excellent breakfast, clean and comfortable rooms, high standards of hygiene, attentive and friendly staff and family-friendly amenities. Show more
InfoSummary of reviewsHotel Planalto is praised for its prime location in the heart of Poços de Caldas, making it a convenient choice for visitors eager to explore the city center and its attractions. Guests appreciate the hotel's proximity to downtown, tourist spots and the market, often highlighting the central position as a significant advantage complemented by friendly and helpful staff.
The breakfast offerings at Hotel Planalto receive generally positive reviews with many guests describing it as delicious, very good and even amazing. While some find it simple and reasonable in line with the cost, the overall good value for money aspect shines through despite the mixed opinions.
Room experiences at Hotel Planalto are a mixed bag. Positively, the rooms are noted for their cleanliness in some cases and a friendly ambiance, often mentioned as "Room smiled." Room service is also commended for being great. However, there are notable concerns about cleanliness with reports of moldy smells, visible moisture stains, termite damage and stained towels. Guests have also complained about improperly furnished rooms, broken furniture, ill-fitting doors and spider webs. The hotel's perceived old-fashioned nature might contribute to these maintenance issues. Visitors are advised to inspect their rooms upon check-in to ensure their satisfaction.
Cleanliness reviews are critical especially regarding the guest rooms and bathrooms. While the hotel's restaurants are described as clean and the general area is noted to be very clean, the bathrooms often appear dull and in need of extensive cleaning, particularly around the tiles and showers. Maintenance issues such as diminished facilities and occasional lack of water further diminish the guest experience. The hotel could greatly benefit from addressing these shortfalls in guest room and bathroom cleanliness to improve overall satisfaction. Show more
InfoSummary of reviewsPalace Hotel in Poços de Caldas offers an enchanting blend of historical charm and modern convenience, consistently impressing guests with its prime location and exceptional service. Situated in the heart of Poços de Caldas, the hotel provides easy access to vibrant parks, historical landmarks, and local attractions, making it an ideal base for exploring the city. The hotel's classical-Roman architecture and well-preserved elegance transport visitors to another era, offering a unique and timeless ambiance that is both captivating and inviting.
A standout feature of the hotel is its thermal sulfur pool, lauded for its therapeutic and relaxing qualities. Alongside the pool, guests enjoy a satisfying culinary experience, with breakfast receiving particular praise for its quality, variety, and charming setting. The dining options, including lunch and dinner, are generally well-received, adding to the hotel’s appeal.
The accommodations are spacious and well-maintained, with guests appreciating the vintage style, clean linens, and beautiful views. Although some areas may require modernization, the rooms retain a historic charm that enhances the overall experience.
The staff at Palace Hotel are frequently described as friendly, helpful, and attentive, contributing to guests feeling welcomed and valued. Their professionalism and warmth are notable, ensuring a pleasant stay. Families, in particular, find the hotel accommodating, with activities for children and spacious family rooms being appreciated.
Guests also enjoy the well-equipped gym, leisure facilities, and the picturesque pool area, which further enrich the hotel experience. While the Wi-Fi service could be improved for consistency, and some areas need renovation, these do not significantly detract from the overall satisfaction reported by guests.
Palace Hotel successfully merges its historical allure with excellent hospitality, offering an unforgettable stay in Poços de Caldas, whether guests are visiting for leisure, family fun, or to delve into the rich cultural history of the area. Show more
InfoSummary of reviewsHotel Minas Gerais in Poços de Caldas enjoys numerous positive reviews across various categories, making it a favored choice for travelers seeking convenience, comfort and family-friendly amenities.
The hotel’s prime location in downtown Poços de Caldas is frequently lauded, allowing easy access to tourist attractions, markets, restaurants and local shops. Guests appreciate being able to explore key landmarks like the central square and Thermas Antônio Carlos on foot, eliminating the need for a car. Such strategic positioning is enhanced by the hotel’s clean, comfortable rooms and diverse breakfast offerings, contributing to an overall pleasant stay.
Speaking of breakfast, it is widely celebrated by guests for its variety and quality. The morning meal features an array of fresh fruit, bread, cheese, eggs, cakes and yogurt, drawing praise for being well-prepared and satisfying. The attention to detail in service and presentation further enhances the dining experience, though the absence of lunch and dinner services at the hotel is noted as a downside.
Cleanliness is a standout feature at Hotel Minas Gerais with many guests commending the spotless rooms and common areas. The cleaning staff's diligence ensures a tidy environment, contributing to guests' comfort and satisfaction. This high standard of maintenance extends to the gym and pool areas, frequent highlights in reviews. The modern, well-equipped gym and the variety of clean, well-maintained pools are particularly appreciated, offering both relaxation and fitness options.
The hotel’s staff consistently receive high praise for their courteous and helpful demeanor. Guests frequently mention specific staff members who went above and beyond to ensure a pleasant stay, underscoring the exceptional level of service provided.
However, the hotel’s Wi-Fi connectivity is a recurring issue in reviews with many guests reporting unstable and intermittent internet service. This is an area noted for improvement.
Family-friendliness is another major strength of Hotel Minas Gerais. The hotel offers numerous amenities catering to families, including a fantastic children’s area, safe pools and spacious rooms suitable for larger groups. Its comprehensive leisure facilities make it an excellent choice for families seeking both entertainment and comfort.
Despite the positive feedback, parking emerges as a mixed point with guests appreciating the security and convenience but often expressing concerns about the additional costs and limited space.
In summary, Hotel Minas Gerais excels in providing a conveniently located, clean and comfortable environment with exemplary customer service and family-friendly amenities, though improvements in Wi-Fi connectivity and parking arrangements could further enhance guest satisfaction. Show more
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Family Friendly Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Heated Pool Indoor Pool Pool Water Slide Outdoor Pool
Heated Pool Indoor Pool Pool Water Slide Outdoor Pool
InfoSummary of reviewsHotel São Paulo, situated in the vibrant heart of Poços de Caldas, impresses guests primarily with its prime location. The hotel’s central position offers easy walking access to the city's major attractions, including the cable car, Thermas and the Luminous Fountain. This convenience enhances the travel experience by eliminating the need for extensive transit, allowing visitors to immerse themselves effortlessly in local culture.
The hotel staff significantly contributes to a positive stay. Guests consistently praise the team for their exceptional hospitality, attentiveness and warm demeanor. From receptionists to breakfast attendants and housekeeping staff, the dedication to providing outstanding service is a recurring highlight. Many guests feel valued and welcomed, thanks to the personalized and friendly service.
The breakfast at Hotel São Paulo is another standout feature, receiving largely positive feedback. Despite its simplicity, the morning spread is noted for its quality and variety. The assortment includes fruits, cakes, juices and traditional Minas-style dishes, which are well-prepared and flavorful. Guests appreciate the hearty servings that effectively kick-start their day.
The affordability of Hotel São Paulo is also well-regarded. Many visitors find the balance between cost and benefits appealing, citing factors like the excellent location and included amenities such as parking. The convenience of free, private parking adds value, although the parking area could use improvements in size and accessibility.
Cleanliness in the hotel is generally commendable with daily cleaning ensuring fresh towels and tidy rooms. Despite an aging infrastructure and the need for renovation, the overall cleanliness and organization are appreciated by guests.
However, room conditions present a mixed picture. While many praise the spaciousness and tidiness of the accommodations, there are frequent mentions of outdated facilities, worn furniture and inadequate bathroom conditions. Noise from the street and inconsistent maintenance detract from the comfort level. Similarly, feedback on the beds and bedding is mostly negative with complaints about the thin, old mattresses and poor-quality linens overshadowing a few positive comments regarding comfort.
In conclusion, Hotel São Paulo shines with its strategic location, exceptional staff service and value for money, making it a solid choice for travelers keen on exploring Poços de Caldas. Yet, the hotel would benefit from significant upgrades in its facilities and bedding to fully meet modern comfort standards. Show more
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Hotel with Free Wi-Fi
Hotel with Parking
Cheap Hotel
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