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Summary of reviewsRamada by Wyndham Cheltenham, located strategically on the outskirts of Cheltenham, has earned commendation for its convenient access to the M5 motorway and its peaceful, yet accessible, setting. This hotel is particularly appreciated by travelers for its proximity to transportation links and local events such as the Cheltenham Cricket Festival. Guests have found the location practical for journey stopovers with ample free parking further adding to its convenience.
The rooms at the hotel are frequently praised for their comfort, cleanliness and spaciousness, contributing significantly to a positive guest experience. Many reviews highlight the well-maintained and airy accommodations, comfortable beds and facilities such as mini fridges and tea-making amenities. Despite minor issues of maintenance, the value for money is often highlighted with guests appreciating the friendly and helpful staff.
Breakfast receives mixed feedback with numerous guests enjoying well-cooked hot options and the availability of healthy choices, including gluten-free bread. However, some guests encountered issues such as lukewarm food, limited vegetarian options and organizational challenges, affecting the overall breakfast experience.
Dinner offerings at the hotel's restaurant also yield mixed reviews. Guests who had positive experiences noted the great and tasty food at reasonable prices. However, there were consistent complaints about the limited menu choices and occasional unavailability of dinner options, which negatively impacted some stays.
Cleanliness at Ramada by Wyndham Cheltenham is inconsistent. While many guests praised the cleanliness and comfort of their rooms, there were also reports of significant cleanliness and maintenance issues in both private and public areas of the hotel. These ranged from dirty rooms and shower curtains to neglected dining areas.
The staff generally receive high marks for their friendliness and willingness to assist, significantly enhancing guests’ experiences. However, some inconsistencies are noted in terms of responsiveness and professionalism.
The WiFi service at the hotel has its highs and lows with some guests praising the reliable connection, whereas others experienced intermittent connectivity issues. The comfort of the bedding is another highlight with many guests enjoying restful nights, though a few found the pillows and mattresses less satisfactory.
Overall, Ramada by Wyndham Cheltenham, despite its areas for improvement, offers good value for money as a three-star hotel under new management. Its location, friendly staff and comfortable accommodations make it a viable option for budget-conscious travelers seeking convenience and a pleasant stay.
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