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Summary of reviewsTrecarn Hotel in Torquay garners appreciation for its strategic location, close to Babbacombe seafront, beach, local shops, restaurants and pubs, making it an ideal base for exploring the area. Its position near Babbacombe Downs, the beach and the cliff railway offers splendid opportunities for picturesque walks and sightseeing. Guests emphasize its tranquility while retaining proximity to Torquay center and appreciate its excellent value for money given its prime location.
Breakfast at the hotel is generally praised for its good selection of items and variety with many finding it tasty and well-stocked. The breakfast staff receive positive mentions for their friendliness and the breakfast offering is seen as good value for money. However, there are occasional concerns about the temperature and availability of certain food items.
Dinner experiences are varied; some guests commend the quality, value and variety, especially the three-course option at £15. The evening entertainment also adds to the overall dining ambience. Nonetheless, some reviews point out inconsistencies in quality, highlighting issues like bland flavors, repetitive menus and long queues.
Guest rooms receive mixed feedback. Positive reviews mention clean, spacious and comfortable rooms equipped with amenities like Freeview TV, iron and hairdryer. Some have modern decor and attractive views. However, issues such as outdated decor, cleanliness problems and maintenance issues detract from the overall experience.
The hotel's cleanliness also draws a mixed response. While some guests find rooms and en suite bathrooms clean and welcoming, others report significant issues like dirt, mold and odors in both rooms and communal areas.
Staff at the Trecarn Hotel are widely praised for their friendliness and helpfulness. Receptionists, housekeeping and bar staff often receive positive mentions for their professionalism and warmth. A few reviews, however, note occasional rudeness or inconsistency in service.
Wi-Fi services at the hotel are poorly rated with no free Wi-Fi in rooms and unreliable service in public areas. This lack of connectivity, combined with poor phone signal reception, is a significant drawback for many guests.
For families, the hotel is seen as family-friendly with helpful staff and good entertainment options. Its convenient location and large family rooms receive praise. However, the presence of an older clientele and incidents like fire alarms disrupt the experience for some.
Lastly, the beds also receive varied reviews. While some guests praise the comfort and cleanliness, others find issues with firmness, creakiness and overall maintenance of the beds.
In summary, while Trecarn Hotel excels in its location, breakfast offerings and friendly staff, its variable room quality, cleanliness concerns, unreliable Wi-Fi and inconsistent dining and bed experiences suggest areas needing improvement. It remains a good value choice for those looking to explore Torquay, but expectations regarding room condition and amenities should be managed accordingly.
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