Info
Summary of reviewsZad Al Eman Suites stands out primarily due to its exceptional location, offering guests convenient access to the Prophet’s Mosque and surrounding areas filled with services and shopping amenities. The strategic location is a major draw, particularly for visitors with elderly family members, due to its proximity to Masjid Al Nabawi and women's entrances. The accommodations are tidy, further enhanced by a friendly reception that creates a warm atmosphere, despite being simple and lacking certain luxuries.
While the rooms are basic with older furnishings, they provide an affordable option for those valuing practicality. However, there are noted issues requiring maintenance, particularly regarding air conditioning and plumbing. Cleanliness is identified as a critical area needing improvement, with several guests dissatisfied with the level of upkeep, citing unpleasant odors and outdated furniture. Effective cleaning services and more frequent refreshment of bedding and towels would greatly enhance guest satisfaction.
The staff at Zad Al Eman Suites receive praise for their respectful and helpful demeanor, particularly notable figures like Mr. Mohamed Harbi and Mr. Taj. Their quick response and polite interactions are appreciated, despite the absence of traditional hospitality services such as a reception area or breakfast provision.
Parking facilities are another positive aspect of the hotel, featuring plenty of underground spaces and free parking for guests traveling by car. Though the parking area could benefit from improved cleanliness, the convenience and ample availability of spaces are well received.
Overall, Zad Al Eman Suites is ideal for guests prioritizing location and affordability, with friendly staff and convenient parking adding to the experience, despite needing considerable improvement in room maintenance and cleanliness.
Show moreRead review summaries for all categories
Categories
Apartment with Rooms With Jacuzzi / Hot-tub
