InfoSummary of reviewsSofitel Shahd Al Madinah, located in the heart of Madinah, is renowned for its excellent proximity to the Prophet's Mosque, making it a favored choice for pilgrims. Guests appreciate the hotel's strategic location, which offers easy access to both the men's and women's gates of Masjid Al Nabawi, as well as numerous shops and restaurants, enhancing overall convenience.
The breakfast experience at the hotel garners high praise with visitors highlighting the extensive and sumptuous buffet that caters to a wide range of tastes. Its variety and the quality of the food are well-regarded, although some guests felt it was overpriced and the bakery items could be improved. The dinner offerings are similarly lauded with high-quality and diverse cuisines. Special meals such as Iftar and Sahoor also receive positive remarks, although some felt the dinner prices were on the higher side.
Rooms at Sofitel Shahd Al Madinah are a mix of spacious and comfortable accommodations with many guests impressed by their size and cleanliness. However, there are notable criticisms regarding outdated elements and necessary maintenance, detracting from the overall luxurious experience.
The hotel's emphasis on cleanliness is frequently commended with many visitors praising the spotless rooms and diligent housekeeping services. Nevertheless, issues with dusty areas and worn-out furnishings have been noted, indicating a need for consistent upkeep.
Staff at Sofitel Shahd Al Madinah are often highlighted for their professionalism, friendliness and efficient service. Guests frequently mention specific staff members for their exceptional service, contributing to a welcoming and well-organized hotel environment. However, proficiency in English and occasional lapses in service are areas for improvement.
The Wi-Fi service, unfortunately, falls short with many reports of weak and intermittent connections impacting the guest experience. Parking presents a mixed bag with facilities available at a significant fee, which some guests found excessive. The limited and sometimes inconvenient parking spaces add to the challenge.
For families, Sofitel Shahd Al Madinah is highly recommended due to its prime location and spacious, clean suites designed to accommodate family needs. Despite some issues, the overall sentiment is positive, making it an appealing option for family visits.
The area surrounding the hotel is lively at night with various food options and cafes, though some guests might find the noise levels disruptive. Beds receive mixed reviews; while many find them comfortable, others note issues with height and firmness.
Overall, Sofitel Shahd Al Madinah offers a promising stay with its exceptional location, commendable dining options and friendly staff, though it could benefit from addressing maintenance, Wi-Fi and some service issues to enhance the guest experience. Show more
InfoSummary of reviewsDallah Taibah Hotel in Madinah consistently receives high praise from guests, particularly for its exceptional location, making it an ideal choice for worshipers visiting the Prophet's Mosque. Positioned just steps away from the mosque, particularly close to the women's entrance and King Fahd Gate, the hotel offers unparalleled convenience for families, women and senior citizens, underscoring its reputation as a top choice for pilgrims.
The breakfast experience is predominantly positive with many guests commending the extensive and diverse offerings, including made-to-order omelets, a variety of breads, fruits, pastries and ample beverage options. Despite some suggestions for improvement regarding cost and variety, breakfast remains a highlight for many, amplified by the service quality from the staff.
Dining at Dallah Taibah Hotel is similarly acclaimed with excellent, tasty and diverse food offerings. The main restaurant’s buffets for dinner and lunch receive notable praise, complemented by high-quality in-room dining and the small, thoughtful touches like daily Arabic coffee and fruit baskets. Occasional mixed experiences in specific dishes suggest room for minor improvements.
Rooms at the hotel are well-maintained, clean and cozy, frequently praised for their quality amenities and overall organization. Despite being ideal for smaller parties or short stays, the limited space within rooms and bathrooms is a common concern. Nevertheless, the hotel's courteous room service and thoughtful design make up for these limitations.
Cleanliness is a standout feature at Dallah Taibah Hotel with consistently spotless rooms and public areas receiving high marks from guests. The hotel’s proactive measures for hygiene and cleanliness contribute to a welcoming environment, although some areas like the lobby and corridors could benefit from additional upkeep.
The staff at Dallah Taibah Hotel are frequently highlighted as a major asset, praised for their professionalism, friendliness and readiness to assist. Individual mentions reflect exemplary customer service, adding to the hotel’s positive atmosphere and guest experience.
However, the Wi-Fi experience shows mixed reviews with some guests reporting good internet service while others cite issues with stability and speed. Similarly, parking facilities receive varied feedback with mentions of adequate spaces but others emphasizing limited availability and high costs.
Family-friendly features are also a strong point with spacious, comfortable accommodations and proximity to the mosque benefiting families traveling together. Noise issues and occasional discomforts are noted but do not significantly detract from the overall positive family experience.
The beds at Dallah Taibah Hotel receive mixed feedback; while many guests find them comfortable with soft linens, others note concerns about mattress firmness and pillow quality. Despite these concerns, cleanliness and comfort are consistently emphasized.
In conclusion, Dallah Taibah Hotel excels in providing a comfortable, hospitable stay, especially for pilgrims due to its prime location and attentive service, making it a noteworthy choice for visitors to Madinah. Show more
InfoSummary of reviewsThe Taiba Front Hotel in Madinah earns consistent praise primarily for its exceptional location near the Prophet's Mosque, making it extremely convenient for religious visitors, especially families with elderly members or women. The hotel's close proximity to the Haram, along with nearby amenities like supermarkets, shopping centers and tea shops, greatly enhances the convenience and spiritual experience of its guests.
Breakfast at the hotel generally receives positive feedback for its variety and quality with a buffet offering American, French and Middle Eastern cuisine. The fresh preparations and attentive service by the breakfast team, led by Chef Rafat and Mr. Altaf Hussain, further elevate the dining experience. While some criticisms exist regarding the cost and variety, the overall sentiment is favorable.
Dinner experiences are mixed but lean towards positive with many guests enjoying the extensive options, including lavish fish, mutton and chicken dishes. However, some guests noted high prices, limited buffet options and occasional service inconsistencies.
Guest reviews of the rooms are varied. Many appreciate the spaciousness, cleanliness and modern amenities along with beautiful views of the Haram. Nonetheless, issues such as small and outdated rooms, inadequate lighting and noise disturbances were reported, which slightly marred the overall experience for some guests.
Cleanliness is another strong point for Taiba Front Hotel, thanks to an attentive housekeeping team known for their friendly and prompt service. While some guests did report cleanliness issues and inadequate maintenance in certain areas, the general consensus is that the property is well-kept.
The hotel staff receives high marks for their friendliness and helpfulness. Housekeeping, dining and guest relations staff are frequently lauded for their exceptional service, enhancing the overall guest experience. However, reception staff reviews are mixed with some instances of inefficient and rude service, indicating a need for better training and consistency at the front desk.
WiFi connectivity at the hotel is a significant downside with many guests experiencing slow and unreliable internet service. Additionally, the parking facilities, while generally satisfactory in terms of availability and organization, are criticized for high fees and policy inconsistencies, which detract from the overall convenience.
For families, Taiba Front Hotel is a preferred choice due to its location and family-friendly environment. The hotel offers spacious family suites and caters well to children, making it an ideal lodging option for pilgrims with family members.
The beds at Taiba Front Hotel receive mixed reviews; while many guests find them comfortable and clean, issues with small sizes and firmness detract from the overall comfort for some visitors.
Despite the hotel's prime location and amenities, some guests feel the property, furniture and overall maintenance reflect an older style in need of renovation, likening it more to a three-star experience in contrast to its higher price point.
In summary, Taiba Front Hotel excels in its location, friendly staff and religious convenience, making it a top choice for visitors to Madinah, albeit with areas needing improvement such as WiFi, parking policies and room updates. Show more
InfoSummary of reviewsAnwar Al Zahraa Hotel receives commendation primarily for its exceptional location, just a few minutes' walk from the Prophet's Mosque. This proximity makes it an ideal choice for guests looking to participate in prayers and activities with ease, particularly appealing to elderly visitors and those with mobility needs. Additionally, the hotel benefits from nearby shopping areas and transportation hubs, enhancing its convenience.
The reception staff often receive positive feedback for their professionalism and friendliness, contributing to a welcoming atmosphere. Specific individuals such as Mr. Ashraf, Mr. Ismail and Khaled stand out for their helpful service. Cleanliness varies with some guests noting well-maintained rooms, while others report issues with overall hygiene, especially in bathrooms and communal spaces.
Rooms are described as small but equipped with reliable amenities like air conditioning and Wi-Fi. However, the furniture and decor appear dated and guests frequently mention unclean linens and cramped conditions as significant drawbacks. The quality of the beds is another notable concern, often described as uncomfortable with old, dirty sheets.
Despite these issues, the hotel's accessibility features and proximity to the Prophet's Mosque make it a particularly favorable option for travelers with disabilities. Free Wi-Fi is consistently praised for its reliability across the hotel, supporting both leisure and business needs.
In summary, Anwar Al Zahraa Hotel offers significant advantages in location and staff friendliness, but potential guests should manage their expectations regarding room size, cleanliness and comfort. Show more
InfoSummary of reviewsMohamadia Al Zahra Hotel enjoys a prime location in the holy city of Madinah, making it a popular choice for visitors. Situated just a short walking distance from the Prophet's Mosque and near several key gates, the hotel provides unmatched convenience for those wishing to spend significant time at the mosque. The nearby restaurants and shopping options further enhance its practicality, making it an appealing choice for pilgrims.
The hotel's rooms, though generally small and sometimes crowded, offer basic comfort suitable for short stays. Cleanliness receives mixed reviews with many guests finding the rooms and common areas tidy and well-maintained, while others report issues such as unclean beds and outdated furniture. Bathrooms, in particular, have been noted to need improvement in cleanliness and size.
Staff behavior at the hotel varies widely; many guests commend the cooperative and friendly service, especially from individuals like Mr. Zakariya and Mr. Youssef. However, some guests have reported unresponsiveness and unprofessional behavior, especially from the front desk and housekeeping staff.
Free Wi-Fi service at the hotel is another area of mixed feedback. While a few guests enjoy high-speed and stable internet, many find the connection weak and unreliable. Despite these challenges, the overall atmosphere remains welcoming due to the staff's hospitality.
For families, the hotel's close proximity to the Haram is a significant advantage. However, the suitability for families is mixed with some guests appreciating the clean and comfortable family rooms, while others feel the hotel lacks amenities and activities for children.
The beds in the hotel also receive divided opinions. While some guests find them clean and comfortable, others describe beds that are small, uncomfortable and in need of updates.
Accessibility for guests with disabilities is generally good due to the hotel's prime location and easy navigability, although the lack of specifically accessible rooms and additional features like ramps and handrails is a noted drawback. The availability of free parking is a positive but can be inconsistent.
Overall, Mohamadia Al Zahra Hotel provides basic, convenient accommodations particularly suited for those on pilgrimage due to its prime location, though potential guests should manage their expectations regarding room amenities, cleanliness and overall facilities. Show more
InfoSummary of reviewsAl Mokhtara Diamond is consistently praised for its exceptional location, being just a short and convenient walk from Al-Masjid an-Nabawi, making it an ideal base for those wishing to be close to the Prophet's Mosque. The hotel’s proximity to shops and restaurants adds to its convenience and many visitors note the reasonable pricing for such a prime location. Overall, the location is the highlight feature, making the hotel a preferred choice for visitors to the holy city.
The rooms receive mixed reviews. On the positive side, they are generally clean with comfortable beds and bedding sufficient for families. Some rooms even offer views of the mosque, enhancing the guest experience. However, many guests find the rooms small and cramped with outdated furniture and insufficient amenities like no towels or drinking water. Maintenance issues, such as dirty carpets and old furniture, are frequently mentioned and there are complaints about inadequate soundproofing and the condition of the bathrooms.
Regarding cleanliness, many guests find the rooms clean and appreciate the neat beds and tidy rooms. Housekeeping is often praised for prompt service when requested. Nonetheless, significant concerns such as dirty carpets, unclean bathrooms and occasional bad odors have been pointed out. Some guests also experience sporadic or absent cleaning services during extended stays.
Staff performance at Al Mokhtara Diamond also garners mixed feedback but tends toward the positive. Many guests praise the reception staff for their cooperation, professionalism and friendliness with several specific staff members receiving special mentions for exemplary service. The multilingual capability of the staff is a plus for guests from diverse backgrounds. However, some guests report uncooperative or rude behavior from certain staff members, particularly younger receptionists.
The free Wi-Fi service is another mixed aspect. While the signal is decent in areas like the lobby and reception, many guests find the internet connection in the rooms weak or non-existent with frequent interruptions and slow speeds, especially on the higher floors.
Guest opinions on the beds are varied. While many find the beds comfortable with clean bedding and convenient bed-side charging stations, others complain about small and narrow beds, hard mattresses and in some cases, issues with bedbugs or dirty sheets.
As a three-star hotel, Al Mokhtara Diamond generally meets expectations for its rating. It offers a good level of service and amenities for budget-conscious travelers, although some guests feel the rooms and overall ambiance do not always meet the three-star standard. Nevertheless, given its proximity to key locations and reasonable rates, the hotel is seen as a practical and affordable option for visitors looking for proximity to the haram rather than luxury.
In summary, while Al Mokhtara Diamond faces certain criticisms, particularly regarding room size, amenities and cleanliness, its prime location, reasonable pricing and generally friendly staff make it a practical choice for travelers visiting the holy city on a budget. Show more
InfoSummary of reviewsGrand Plaza Al Madina is widely acclaimed for its exceptional location, offering unparalleled convenience to visitors, particularly those frequenting the Prophet's Mosque and its women's prayer areas. Guests frequently highlight the hotel's close proximity to Masjid Al Nabawi with easy access to specific gates. The hotel’s surrounding area is brimming with shops, restaurants and essential services, making it a practical choice for pilgrims and families alike.
The breakfast experience at Grand Plaza Al Madina is generally well-received, offering a diverse, international selection with many guests praising its quality and variety. The suhoor buffet during Ramadan, in particular, receives high marks for its exceptional offerings. However, there are occasional critiques regarding service issues and overcrowding, signaling areas for potential improvement.
Dinner at the hotel earns positive reviews for its varied and fresh menu, featuring a broad selection of delicious dishes. Despite some consistency issues and periodic complaints about the buffet being repetitive or the restaurant not being available, the overall dining experience remains a highlight for many guests.
Room cleanliness and maintenance receive mixed feedback. While many guests appreciate the clean, comfortable rooms and commend the housekeeping staff for their attentiveness, concerns about room size, outdated furnishings and sporadic maintenance issues persist. Positive aspects noted include good air conditioning, decent lighting and adequately equipped rooms, though there is a call for renovation and better upkeep.
Cleanliness throughout the hotel garners varying opinions with numerous guests praising the high standards of sanitation and diligent housekeeping staff. However, there are consistent reports of lapses in cleanliness, such as dirty carpets and linens, smelly rooms and occasional insect sightings, pointing to the need for consistent maintenance.
The staff at Grand Plaza Al Madina is often described as professional, friendly and efficient. Guests frequently commend individual staff members for their exceptional service and hospitality. Although there are isolated instances of less favorable interactions, the majority of reviews reflect a positive guest-staff experience.
Free WiFi at the hotel is an area of significant concern with many guests reporting weak, intermittent or nonexistent signals, suggesting a need for improvement in internet services.
Parking facilities provide a mixed experience; while free parking is appreciated, the execution poses challenges. Guests note issues with narrow, congested spaces, poorly installed barriers, cleanliness problems and sometimes limited availability due to staff occupying spaces, indicating that enhancements in parking management are necessary.
The beds in the rooms receive both positive and negative feedback. While many guests find them comfortable and well-maintained, issues such as outdated or uncomfortable mattresses, insufficient bedding and cleanliness problems with bed linens are frequently mentioned, pointing to areas for improvement to enhance guest comfort.
In summary, Grand Plaza Al Madina offers a strategically excellent location and generally applauded dining and service experiences. However, areas requiring attention include room maintenance, WiFi quality and parking facilities to elevate the overall guest satisfaction. Show more
InfoSummary of reviewsThe Madinah Hilton Hotel garners consistent acclaim for its prime location next to Al-Masjid An-Nabawi. Guests emphasize the convenience of being mere minutes from various mosque gates, enhancing ease of access for prayer visits, especially for families with young children. Its proximity to shopping centers, restaurants, ATMs and pharmacies further augments its appeal. The hotel's cleanliness, both in the hotel and surrounding areas, alongside a supportive and friendly staff, significantly contributes to a highly satisfying stay.
The breakfast experience is widely celebrated for its variety and high quality with guests enjoying the diverse and plentiful options, friendly service and standout items such as fried eggs and pastries. While some noted high prices and occasional overcrowding, the overall sentiment regards breakfast as a significant highlight of their stay.
The dinner experience, however, presents mixed reviews. While many appreciate the delicious and well-prepared food, other guests identify issues such as blandness, limited variety, high prices and inconsistencies in room service quality. Though some guests experience a pleasant dining atmosphere, improvements in both food quality and service are suggested to align better with Hilton's reputed standards.
Rooms at the hotel are appreciated for their cleanliness and comfort, even though the decor is often described as dated. Guests commend the spacious nature of rooms, particularly the suites, although some note issues with old furniture, outdated bathrooms and noise. Proper maintenance and modernization are identified as areas for improvement.
Cleanliness is a noted strength with diligent housekeeping ensuring well-kept rooms and common areas. Despite occasional lapses such as slow service or minor wear and tear, the hotel's commitment to maintaining a clean environment is evident and enhances guests' overall experience.
The hotel's staff are frequently praised for their exceptional friendliness, professionalism and helpfulness, creating a welcoming atmosphere. Individual team members are often recognized for their outstanding service, reinforcing the perception of a dedicated and professional workforce.
Wi-Fi experiences vary with many guests praising the fast and reliable connection, while others encounter significant connectivity issues. Addressing these inconsistencies could greatly improve the overall guest experience.
Parking draws mixed feedback with free parking being a notable benefit. However, guests frequently mention narrow and limited spaces, congestion and a need for better management. Valet services add some convenience, but improvements in security and layout are suggested.
As a family-friendly destination, the Madinah Hilton Hotel excels, catering well to guests with children through spacious rooms, cleanliness and accommodating staff. Its proximity to Haram and supportive environment make it an excellent choice for families.
Comfortable beds are a significant positive, though some guests note variability in quality and outdated bed frames. Overall, the majority appreciate the restful sleep experience provided by the hotel.
Regarding its five-star rating, the hotel receives mixed feedback. While the cleanliness, courteous service and some amenities meet expectations, outdated decor and furniture detract from the overall luxury experience. Improvements in these areas could help better meet the high standards expected from a five-star establishment.
In summary, the Madinah Hilton Hotel offers a highly valued location, strong breakfast offerings, clean and comfortable accommodations, exceptional staff service and a family-friendly environment. Though certain areas such as Wi-Fi, parking, room decor and dinner services could benefit from enhancements, the hotel remains a favored choice for those visiting the holy city. Show more
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