InfoSummary of reviewsThe Edgewater Hotel and Conference Center in Gatlinburg stands out for its exceptionally convenient location, providing easy access to downtown attractions, shops and the picturesque mountain and river views. This ideal base for exploring Gatlinburg is complemented by serene settings that remain peaceful despite the hotel's central position. The proximity to attractions, coupled with clean rooms, friendly staff and a satisfying breakfast, positions the hotel as a prime choice for visitors.
The breakfast receives primarily positive feedback for its variety and quality. Guests enjoy the hot breakfast options, spacious dining area and convenience of the complimentary meal. Although a few found the breakfast repetitive and lacking for vegetarians, it generally adds to the hotel's appeal.
The rooms are recognized for their cleanliness and comfort with cozy furnishings and lovely views from the balconies. While some fixtures appear dated and there are occasional maintenance issues, the overall room experience is positive thanks to the responsive staff and overall hygiene.
Cleanliness is widely appreciated with many guests noting the well-kept public areas, fresh towels at the pool and efficient housekeeping. However, there are occasional lapses, such as dirty hallways and dated décor. Renovations seem to be in progress, addressing some of these concerns.
The hotel staff consistently receive high praise for their friendliness, professionalism and helpfulness, significantly enhancing the guest experience. Despite minor isolated negative remarks, the staff's dedication to exceptional service stands out.
The complimentary WiFi, although appreciated by some for its speed and reliability, often disappoints others with weak signals and intermittent connectivity issues. Improvements in this area would be beneficial.
The pool area, especially popular with families, is a major highlight. The well-maintained indoor and outdoor pools, complete with water slides, receive frequent commendations. Some concerns about overcrowding and over-chlorination are noted, but overall, the pool area is enjoyed by both children and adults.
Parking, on the other hand, is a mixed experience. The covered parking is appreciated, but the tight spaces and challenging maneuverability, especially for larger vehicles, are frequently mentioned drawbacks. Improved design and capacity would enhance this aspect.
The hotel is highly praised as a family-friendly destination with numerous activities and a safe, welcoming environment catering well to families. The convenient location further enhances its appeal for family stays.
Nightlife enthusiasts appreciate the hotel's proximity to bars and entertainment venues, while still maintaining a quiet retreat. Though noise is occasionally mentioned, safety and accessibility to the nightlife are significant positives.
Bed comfort receives mixed reviews; while many guests find the linens and pillows comfortable, others describe the beds as too firm or outdated. Updating the mattresses and addressing size concerns would improve the sleeping experience.
Overall, the Edgewater Hotel and Conference Center offers a solid, three-star experience with high value for money, predominantly positive aspects in location, cleanliness and customer service and significant potential to enhance certain facilities and amenities. Show more
InfoSummary of reviewsClarion Inn Willow River is a highly recommended hotel with a great location, according to past guests. The hotel is conveniently located in a quiet area on the outskirts of town, making it a prime spot for visitors to explore the Gatlinburg area. The breakfast selection is varied and delicious with many guests saying it was the best breakfast they've ever had at a hotel. The rooms are spacious, modern and cozy with great amenities like fireplaces and jacuzzi tubs. The hotel is well-maintained and exceptionally clean with attentive staff. The majority of past guests have raved about the superb staff with many describing them as friendly, helpful, attentive and accommodating. The Clarion Inn Willow River is perfect for a family-oriented hotel to stay at during a vacation. While some guests had negative experiences with cleanliness, bugs in the rooms and unclean pools or spa areas, most guests were pleased with how clean and well taken care of the hotel was and would recommend it to others. Overall, Clarion Inn Willow River provides a good experience with a 24-hour indoor pool and hot tub, making it a great choice for budget-savvy travelers. Show more
InfoSummary of reviewsMusic Road Resort Hotel and Inn in Pigeon Forge, Tennessee, is a highly regarded destination, particularly notable for its exceptional location. Guests appreciate its prime positioning, offering easy access to numerous attractions, restaurants and entertainment options while maintaining a peaceful atmosphere. Visitors enjoy spectacular views, especially of the river or mountains, which enhances their overall experience. The resort’s convenient location, paired with amenities like 24-hour indoor pools, outdoor pools with slides and lazy rivers and complimentary breakfast, solidifies its appeal for both relaxation and adventure seekers.
The breakfast at the hotel is praised for its variety and quality with many guests describing it as delicious and substantial. The offerings include waffles, eggs, sausage, gravy & biscuits and more, although some suggest increasing the variety. The clean and spacious dining area, coupled with helpful and friendly breakfast staff, contributes positively to the guests' dining experience.
Rooms at Music Road Resort Hotel and Inn receive positive feedback for their spaciousness, cleanliness and comfort. Guests frequently mention the large room sizes, comfortable beds and cozy environment. Balconies with pleasant views add to the overall enjoyment. Despite occasional comments on the need for updates, the general sentiment is one of satisfaction with the value provided.
Cleanliness is a standout feature of the hotel with the property consistently described as spotless and well-maintained. Both private and public areas, including pools and bathrooms, are kept in impeccable condition, underscoring the hotel's commitment to a hygienic and comfortable stay.
The staff at Music Road Resort Hotel and Inn are frequently praised for their friendliness, helpfulness and professionalism. Guests highlight the accommodating nature of the employees, noting positive interactions across various departments. However, a minority of reviews mention occasional inconsistencies in customer service, particularly at the front desk.
Pool facilities are a major highlight, adored especially by families. The resort offers both indoor and outdoor pools with features like water slides and a lazy river, providing year-round enjoyment. While some guests note the pool water can be colder than expected and occasionally mention high humidity and strong chlorine smells in the indoor pool, the overall feedback is very positive.
The parking situation receives mixed reviews. While many guests find ample parking spaces available and appreciate the convenience of free parking, others note limited availability, especially during busy times and a lack of sufficient handicap spaces.
Music Road Resort Hotel and Inn is widely praised as a family-friendly destination. Children are particularly fond of the pools and water slides with families appreciating spacious rooms and the variety of activities available. The hotel's family-centric atmosphere and friendly staff make it an excellent choice for family vacations.
Finally, the comfort of the beds receives mixed feedback. Many guests find the beds very comfortable with soft pillows, while others mention firmness and discomfort. Despite these varied experiences, the overall sentiment leans towards a pleasant and comfortable stay.
In summary, Music Road Resort Hotel and Inn is noted for its excellent location, cleanliness and family-friendly amenities, making it a standout choice for visitors to Pigeon Forge. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool Pool Water Slide Lazy River Outdoor Pool
Indoor Pool Pool Water Slide Lazy River Outdoor Pool
InfoSummary of reviewsBaymont by Wyndham Gatlinburg On The River is a favored choice for visitors seeking a blend of natural beauty and convenience in Gatlinburg. Nestled along the picturesque Little Pigeon River, its location offers serene views and tranquil balconies, while remaining close enough for a leisurely walk to downtown attractions. Guests appreciate the balance of peaceful surroundings with easy access to both Gatlinburg and Pigeon Forge, making it an ideal base for exploring the Great Smoky Mountains National Park and nearby attractions like Dollywood.
The hotel boasts a complimentary breakfast that many find quite satisfactory, offering a variety of choices and praised service from friendly staff. Rooms are consistently described as clean and comfortable, with recent updates enhancing the guest experience and providing picturesque river views from private balconies. The cleanliness of the hotel is a prominent highlight, with guests enjoying the modern and fresh facilities, despite occasional room size concerns.
Visitors frequently commend the staff for their professionalism and friendliness, adding a welcoming atmosphere to the stay. The free wifi, while generally appreciated, can be inconsistent in speed, yet remains a valued addition to the service offerings.
The indoor pool, loved by families and children, provides a fun escape, though it could benefit from improved maintenance and occasional upgrades. Parking, although ample and free, poses challenges with tight spaces, particularly for larger vehicles during peak times.
Families find the hotel particularly inviting, with the spacious accommodations and convenient proximity to local attractions enhancing their stay. The hotel's strategic location is ideal for ski enthusiasts, providing easy access to nearby resorts.
While room comfort varies slightly, particularly with bed firmness, most guests report a satisfactory sleep experience. Business travelers benefit from the hotel's central position between Gatlinburg and Pigeon Forge, making it practical for accessing key destinations.
Overall, Baymont by Wyndham Gatlinburg On The River offers a generally positive experience, with its scenic views, accommodating staff, and convenient location contributing to a memorable visit in Gatlinburg. Show more
InfoSummary of reviewsGreystone Lodge on the River is a highly recommended hotel in Gatlinburg with an unbeatable location that guests can't stop raving about. The hotel is conveniently situated within walking distance to all the shops, restaurants and attractions on the strip, making it the perfect home base for exploring the town. Guests loved how they could park their car securely in the covered garage and then easily walk everywhere they wanted to go without worrying about driving in heavy tourist traffic. The proximity to the Smoky Mountains National Park was also a huge plus for nature enthusiasts. The stunning view of the river that can be seen from the hotel is postcard-worthy. The hotel offers a complimentary breakfast spread to its guests every morning until 10 AM, which most guests found to be good with some even saying it was great. The rooms are clean, comfortable, spacious and well-stocked with amenities such as fridges and microwaves. The balcony is a lovely feature with some overlooking the fast-flowing river. The beds are especially comfortable and come with plenty of pillows. The hotel is insulated very well, so noise isn't an issue. The staff at Greystone Lodge on the River were absolutely amazing, wonderful, courteous and kind. They were always friendly and helpful, accommodating all of the guests' needs. The covered parking garage is a bonus, especially in the heavy tourist area. Guests appreciate the convenience of the parking being close to their rooms with some even having underground parking spots next to their rooms. Greystone Lodge on the River is a perfect family-friendly destination for those looking for a fun-filled and unforgettable vacation. The property has everything a family desires in their vacation, at a great value. The hotel offers a variety of accommodations including family rooms with bunk beds that kids will surely love. The balcony view of the nearby creek is breathtakingly beautiful and perfect for some family bonding time. The hotel is family-owned & operated, which gives guests a warm and welcoming feeling. The beds were a highlight of their stay with recently remodeled and comfortable beds with multiple pillows, providing a super comfortable night's sleep for most guests. Overall, Greystone Lodge on the River is perfect for families who want a relaxed vacation experience with clean, comfortable and spacious rooms, friendly staff and a great location. Show more
InfoSummary of reviewsQuality Inn Near the Island Pigeon Forge is highly regarded for a variety of reasons, notably its prime location, making it an ideal choice for visitors eager to explore Pigeon Forge. Situated conveniently across from The Island at Pigeon Forge and within walking distance of numerous attractions, dining options, and shops, the hotel offers easy access to the main strip and a short drive to Gatlinburg and Clingman's Dome, providing exceptional convenience for its guests.
The accommodations are frequently praised for their cleanliness and comfort, featuring newly renovated rooms with soft sheets and cozy beds, although some guests noted minor issues such as firm mattresses or outdated elements. The hotel's commitment to maintaining a clean and welcoming environment extends to its indoor and outdoor pools, which are accessible 24 hours and are a favorite among families for their cleanliness and spaciousness. The pools, coupled with a 24-hour hot tub, offer a relaxing option for unwinding.
One of the standout features of the Quality Inn is its complimentary breakfast, which guests have consistently rated as one of the best among hotels. The breakfast buffet is well-stocked and varied, catering to diverse tastes and providing a satisfying start to the day. The breakfast staff enhances the experience with their attentiveness and friendliness, ensuring a pleasant atmosphere.
Guests frequently commend the hotel staff for their professionalism and helpfulness, contributing to an overall positive experience. The staff's dedication to guest satisfaction is evident, with many visitors highlighting their warm reception and efficient service throughout their stay.
While the hotel receives many accolades, the WiFi service is noted as an area for improvement, with some guests experiencing unreliable connectivity. Despite this, the hotel is recognized as providing excellent value for money, particularly appreciated by budget-conscious travelers.
Overall, the combination of a strategic location, clean and comfortable accommodations, and exceptional service makes Quality Inn Near the Island Pigeon Forge a preferred choice for those visiting the area. Many guests express eagerness to return, drawn by the hotel's appealing features and affordability. Show more
InfoSummary of reviewsVacation Lodge in Pigeon Forge stands out primarily for its unbeatable location. Nestled in the heart of the bustling city, the lodge offers guests easy access to a myriad of attractions, shops and dining options, many of which are within walking distance. This central location ensures convenience for exploring popular sites like Dollywood and The Old Mill with ample parking and proximity to the trolley station adding to the ease of travel.
The breakfast at Vacation Lodge receives generally positive feedback with guests appreciating the availability of hot, delicious items such as biscuits, gravy, sausage and scrambled eggs. Despite some drawbacks like limited healthier options and occasional inconsistencies, the breakfast is often seen as a great, convenient start to the day.
Rooms at the lodge receive commendations for their spaciousness and cleanliness with many guests enjoying the comfortable beds, modern amenities and well-maintained accommodations. However, there are mixed reviews about the condition of some rooms with a few guests noting dated furniture or minor maintenance issues. Cleanliness feedback varies with several highlights of very clean rooms contrasted by occasional reports of overlooked details.
A standout feature is the exceptional quality of the staff, who are frequently described as friendly, accommodating and professional. Specific staff members receive personal mentions, emphasizing the attentive and welcoming service that enhances guests’ experiences.
The lodge’s WiFi gets mixed reviews with some guests finding it fast and reliable, while others face issues with connectivity and signal strength. The spa facilities, including indoor and outdoor pools, are well-regarded for their cleanliness and effectiveness, adding a relaxing touch to guests' stays. The beds also receive mostly positive feedback for their comfort, although a few guests find them too firm.
Overall, Vacation Lodge offers a solid three-star experience with excellent value for money. Guests appreciate the strategic location, friendly staff and clean, comfortable accommodations, making it a preferred choice for those looking to immerse themselves in the vibrant activity of Pigeon Forge while enjoying a good balance of comfort and affordability. Show more
InfoSummary of reviewsTru By Hilton Pigeon Forge has garnered positive acclaim from guests across multiple categories, making it a sought-after choice for various travelers. A significant highlight is the hotel’s prime location, which is lauded for its central position and proximity to key attractions, including the stunning views behind the Island. Visitors find it an excellent starting point for exploring shops, dining and family-friendly activities. The modern decor, colorful aesthetics and notable cleanliness enhance the overall experience with friendly and helpful staff adding to the welcoming atmosphere. Families, pets and other traveler groups find the hotel accommodating due to its versatile amenities and easy check-in process.
The breakfast experience at Tru By Hilton Pigeon Forge stands out with its varied and high-quality options, catering to all tastes with both hot and cold selections. Guests praise the clean breakfast area and attentive staff, noting that the morning meal contributes significantly to their pleasant stay.
Rooms receive mixed feedback; many guests appreciate the spotless cleanliness and modern decor. However, some find the space limited, particularly for larger families and note variability in bed comfort. Despite these concerns, the general sentiment is positive due to the upkeep and reasonable alignment with website descriptions.
Cleanliness is a strong aspect of the hotel with numerous reviews emphasizing the immaculate condition of rooms and public areas. The well-maintained facilities, including the nice pool and high-quality wash products, contribute to a comfortable and hygienic stay. The quiet nights enhance the guests’ overall comfort.
Staff members receive consistent praise for their friendliness, helpfulness and professionalism, making a significant impact on the guest experience. Specific staff members, such as Samantha, get special mentions for exceptional service and the team’s responsiveness to guest needs is highly appreciated.
The pool facilities are another positive feature, offering both indoor and outdoor options. While the indoor pool is popular for its warmth, the outdoor pool receives high marks despite some occasional crowding. Families particularly enjoy the versatility of the pool experience.
The hotel’s pet-friendly policy is warmly received by guests who value the clean, well-maintained environment and the provision of amenities like pup bags for waste disposal. Pet owners appreciate the welcoming atmosphere and the $75 pet fee is considered reasonable for the accommodations provided.
Overall, Tru By Hilton Pigeon Forge offers a modern, clean and conveniently located stay with exceptional staff service and family-friendly amenities, making it a preferred choice for many travelers. Show more
InfoSummary of reviewsBlack Fox Lodge Pigeon Forge, Tapestry Collection by Hilton is a great choice for those looking for clean and comfortable accommodations in a convenient location. The hotel's proximity to popular attractions and a beautiful river view received high praise, as did the exceptional cleanliness of the property. While opinions were mixed regarding the breakfast and the comfort of the beds, the onsite restaurant received high marks for its tasty food. Families and groups appreciated the spacious rooms and the staff was described as friendly and accommodating. The hotel's outdoor pool offers a fun option for families with children, although some found it to be small and cold. Overall, guests were satisfied with their stays and would recommend Black Fox Lodge for its great facilities and services. Show more
InfoSummary of reviewsSidney James Mountain Lodge is highly regarded for its prime location in Gatlinburg, offering guests easy access to the city's vibrant downtown, shops, restaurants and entertainment options. Nestled near the main strip yet maintaining a peaceful and scenic environment, guests can enjoy picturesque views, particularly of a nearby creek. The lodge is an excellent base for exploring the Smoky Mountains National Park and the convenience of a nearby trolley stop adds to its appeal.
The hotel's breakfast service receives mixed reviews. While some guests were disappointed by the lack of a complimentary breakfast and its limited hours, the on-site poolside café received praise for its delicious, freshly cooked-to-order meals and reasonable prices. Similarly, the dining options at the lodge are generally well-reviewed with many guests enjoying the quality of the food and the friendly service, although some noted the café's inconsistent hours and slightly high prices.
Rooms at Sidney James Mountain Lodge vary in guest satisfaction. Many found the rooms spacious, clean and comfortable, enjoying amenities like fireplaces and jet tubs, as well as beautiful balcony views. However, several guests commented on the outdated condition of the room furniture, worn-out carpets and old fixtures. Issues with cleanliness and maintenance were noted, including unpleasant odors and sightings of insects, though many found the rooms adequate for the price.
Cleanliness across the lodge receives both commendations and criticisms. Some guests noted their rooms as clean and well-maintained, praising the spotless common facilities and pools. However, specific issues such as stained towels, mold and mildew in bathrooms and reports of pests were also mentioned. The inconsistency of housekeeping services further highlighted a need for improved cleanliness and maintenance.
The staff at Sidney James Mountain Lodge consistently receives high praise for their friendliness, professionalism and attentiveness, significantly enhancing the overall guest experience. Check-in and check-out processes are smooth and the staff's willingness to help and accommodate guests' needs stands out. Even so, a few isolated complaints about certain staff members were noted, but they were outweighed by the overwhelmingly positive feedback.
The lodge's WiFi service gathers mixed reactions. Some guests found it fast and accessible, while others experienced slow and unreliable connections. The lack of clear instructions on accessing the WiFi added to some guests' frustration.
The pool facilities at Sidney James Mountain Lodge are a hit among guests. The three clean and well-maintained pools, including an indoor heated pool and a kiddie area, are popular with both children and adults. The poolside café adds to the pleasant experience, despite minor issues like overcrowding or occasional maintenance problems.
Parking at the lodge receives mixed reviews. While some guests found the parking convenient and easy to access, others faced challenges with limited, scarce and cramped spaces, particularly during busy times. Construction work and inadequate handicap parking exacerbated these issues.
The lodge is highly recommended for families, offering spacious family suites, various pool options and activities such as a kids' club. The prime location and natural surroundings, including the opportunity to see local wildlife, add to its family-friendly appeal. Guests appreciate the safe environment and numerous activities for children, making it a beloved destination for family gatherings.
The experiences with beds at Sidney James Mountain Lodge vary. Some guests found them comfortable, while others reported them as hard or uncomfortable, leading to back pain. The need for updated mattresses and better-quality bedding was a common request.
In summary, Sidney James Mountain Lodge is a conveniently located, family-friendly destination with a strong emphasis on friendly service, enjoyable dining options and well-maintained pool facilities, although areas like room updates, cleanliness and parking could benefit from improvements. Show more
InfoSummary of reviewsGlenstone Lodge stands out for its exceptional location, nestled conveniently near downtown Gatlinburg attractions while offering a peaceful, scenic setting amid wooded surroundings and views of the Smoky Mountains. The proximity to the Gatlinburg Convention Center, shops, restaurants and local landmarks like the Space Needle and aquarium, along with an easily accessible trolley stop, makes it an ideal base for exploring the city.
Guests mostly praise the clean and comfortable rooms, highlighting their spaciousness and amenities such as private balconies. Although some rooms show signs of wear and dated fixtures, overall, visitors find good value for the price. Cleanliness is a strong point with frequent cleaning activities and well-maintained facilities. The beautiful lobby and clean bathrooms also contribute to positive impressions, despite occasional maintenance and outdated fixture concerns.
One of the standout features is the pool area, which receives high marks for cleanliness and design. The indoor pool with its beautiful waterfall and extended hours and the family-friendly atmosphere, complete with a shallow pool area and play zones for kids, add significant value to stays. Families particularly value the range of activities and friendly staff, making it a great spot for budget-conscious travelers with children.
The on-site restaurant garners mostly positive feedback for its food quality, especially the pizza. However, mixed reviews about high prices and limited hours are noted. Breakfast experiences are varied with high-quality offerings but a notable disappointment over the lack of complimentary breakfast, which detracts from the overall value for some guests.
The staff consistently earn praise for their friendliness and helpfulness with exceptional service often highlighted. Specific individuals like John and Logan receive special mentions, enhancing the welcoming atmosphere of the lodge.
Wi-Fi connectivity, however, is an area needing improvement with numerous reports of unreliable service and weak signals. Similarly, the bedding experiences are mixed with overall comfort being common but occasional complaints about bed firmness and outdated mattresses.
In summary, Glenstone Lodge offers a comfortable and convenient stay with excellent location benefits, clean and spacious accommodations, pleasant pool areas and commendable staff service. Despite some areas needing updates and improvements, especially regarding Wi-Fi and breakfast offerings, it remains a popular and sensible choice for visitors to Gatlinburg. Show more
InfoSummary of reviewsThe Holiday Inn Express Gatlinburg Downtown by IHG, is a highly recommended hotel for those looking for a comfortable and clean place to stay in Gatlinburg. The hotel's prime location is a major highlight, as it is just off the main strip and within easy walking distance to all the action. Families with young children especially find the location to be perfect. The breakfast received mixed reviews, but the majority of guests enjoyed the variety of options available and were impressed with the healthy breakfast options provided. The rooms are spacious, clean and well-designed with plenty of amenities on site, including a game room, pool, gym and continental breakfast. The hotel is also known for its exceptional staff, who are friendly, understanding and exceptionally helpful. The indoor water park and pool received lots of praise from visitors, although some guests experienced issues with the pool's cleanliness and maintenance. The beds are comfortable and soft, ensuring a good night's sleep. Overall, the Holiday Inn Express Gatlinburg Downtown is a great choice for those who value cleanliness, comfort and a prime location. Show more
InfoSummary of reviewsGatlinburg Town Square, located just a short drive from the Smoky Mountains National Park, offers an excellent and convenient location that has captivated guests. The resort is perfectly situated for easy access to downtown Gatlinburg, where main attractions, shopping and dining options abound. Visitors also appreciate the serene natural surroundings and picturesque creek views that contribute to a peaceful and relaxing atmosphere. Many find the proximity to major attractions like Ripley's Aquarium, Anakeesta and the Sky Bridge highly beneficial, along with the convenience of a nearby trolley stop.
The resort's accommodations impress with their spaciousness, cleanliness and comfort. Rooms come well-equipped with full kitchens, fireplaces and ample living space, making them ideal for families and extended stays. Additional amenities such as balconies, firepits and accessible parking further enhance the positive experience. Although there are minor critiques about outdated decor and occasional cleanliness issues, the general consensus portrays a well-maintained and homely environment.
Guests consistently praise the resort's cleanliness. The rooms and common areas are generally seen as clean and inviting, although occasional issues such as dusty spots and worn-out carpets are noted. Despite these minor areas for improvement, the overall level of cleanliness tends to meet or exceed expectations, bolstered by a friendly housekeeping staff.
The staff receive commendations for their friendliness, professionalism and helpfulness. Numerous reviews highlight the accommodating and efficient nature of the front desk and maintenance personnel, which significantly enhances guests' experiences. Although there are a few mentions of less favorable interactions, the majority of reviews reflect positively on the staff's service quality.
Family-friendliness is a standout feature of the resort with plenty of activities catering to both young children and teenagers. Spacious rooms and in-room amenities like kitchens and washer/dryers make it convenient for family stays. Activities such as games, sports and pools keep children entertained, while features like a huge checkerboard and dedicated play areas further enhance the resort's appeal for families. Safety is also a priority, creating a secure environment for visitors and their children.
However, reviews of the pool facilities are mixed. While the availability of indoor and outdoor pools is appreciated, issues such as limited space, cool water temperatures and maintenance lapses detract from the overall experience. Heated pools and hot tubs are particularly enjoyed, but guests suggest improvements in upkeep and pool area amenities.
WiFi service receives mixed feedback as well with some guests finding it reliable while others experience connectivity issues. The limitations in WiFi service are a point of frustration for some visitors, although the overall satisfaction with other amenities often mitigates this concern.
Accessibility is another mixed aspect with positive mentions of designated handicapped parking and rooms tailored for guests with physical limitations. Conversely, the lack of elevators and compact parking spaces pose challenges for guests with mobility issues.
Overall, Gatlinburg Town Square offers a blend of comfort, convenience and family-friendly activities in a prime location. While there are areas needing improvement, the resort's strengths in cleanliness, room quality and staff service contribute significantly to a pleasant and enjoyable stay. Show more
InfoSummary of reviewsThe Fairfield Inn & Suites by Marriott Gatlinburg Downtown receives high praise for its exceptional location, cleanliness and overall guest experience. Nestled conveniently close to downtown Gatlinburg, this hotel offers easy access to shops, restaurants and the Great Smoky Mountains National Park. Although some guests note it is slightly further from the main strip than anticipated, most find the hotel's proximity to attractions ideal for exploring the city on foot.
Guests are highly satisfied with the clean, spacious and modern rooms, noting their immaculate condition and the comfort of amenities like microwaves, mini coffee makers and mini fridges. The bathrooms are particularly praised for their size and cleanliness and many find the beds very comfortable, contributing to a cozy stay. Despite a few mentions of discomfort with the beds, the overall sentiment leans positive.
The hotel's cleanliness consistently receives commendations with both the rooms and common areas described as spotless and well-maintained. This hygiene standard, combined with friendly and helpful staff, enhances the guest experience. Particular staff members are singled out for their exceptional service, reinforcing the hotel's reputation for great customer service and creating a welcoming atmosphere.
The breakfast at Fairfield Inn & Suites offers a satisfactory start to the day with favorites like waffles, oatmeal and eggs. Although some guests feel the breakfast could use more variety and better vegan options, the overall feedback is positive, appreciating the well-stocked and cozy breakfast room.
The hotel's pool and hot tub are standout features, frequently mentioned as clean, inviting and relaxing. While one review noted the heated pool was too cold, the majority of guests enjoy these amenities as part of their pleasant stay. Parking is generally convenient, though the $20 daily fee raised some concerns. Nevertheless, the ease and safety of parking are appreciated by most.
Ideal for families, the hotel offers spacious rooms, stunning mountain views and excellent service. It is a suitable choice for family vacations and special events like anniversaries and weddings. In terms of value, many guests are pleasantly surprised by the high-quality experience, often feeling it exceeds typical three-star expectations.
Overall, Fairfield Inn & Suites by Marriott Gatlinburg Downtown impresses visitors with its balance of comfort, convenience, cleanliness and friendly service, making it a highly recommended option for anyone looking to explore Gatlinburg. Show more
InfoSummary of reviewsThe Gatlinburg Inn is celebrated for its exceptional central location, nestled in the heart of Gatlinburg's main strip. This prime positioning allows guests to easily access major attractions, shops, restaurants and entertainment, including the iconic Skybridge and Ripley's Believe It or Not. The historic charm of the hotel adds a unique, nostalgic touch to stays, while maintaining a well-kept and relaxing atmosphere.
The breakfast offerings at the Inn stand out, consistently praised for their variety, quality and freshness. Favorites include homemade biscuits, waffles, bacon and fresh local tomatoes, all served in a warm and welcoming dining area by a friendly, attentive staff.
Guest reviews highlight the cleanliness of the property, frequently describing the rooms as spotless, comfortable and cozy. While the historic ambiance and vintage decor are appreciated, some guests noted the need for updates and occasional cleanliness issues like musty smells or dust buildup.
The staff at Gatlinburg Inn receive high marks for their friendliness and professionalism. Guests often mention the helpful and polite nature of the employees, from the front desk to the housekeeping and breakfast staff, creating a welcoming and homely environment.
The hotel's WiFi service receives mixed reviews. While the complimentary aspect is appreciated, the connection can be spotty with some guests experiencing poor performance or no access at all.
The outdoor pool is a popular amenity, described as refreshing, clean and well-maintained. Families particularly enjoy the warm pool and the additional outdoor amenities like the fireplace and rocking chairs. However, there are occasional mentions of limited privacy and maintenance closures, but these do not significantly detract from the overall positive experience.
For families, the Gatlinburg Inn offers a relaxing and enjoyable stay with its vintage charm and family-friendly atmosphere. The historic photos adorning the walls and the availability of activities like board games add to the overall appeal for parents and children alike.
The hotel’s proximity to nightlife options is another positive aspect, giving guests convenient access to bars and entertainment venues, enhancing their stay with a lively local atmosphere despite some noise-related disturbances from nearby attractions.
The feedback on the beds is varied. While many guests found the beds comfortable, others reported issues with mattress support and bed conditions, signaling room for improvement in terms of consistency.
In conclusion, the Gatlinburg Inn's central location, historic charm, exceptional breakfast, cleanliness and friendly staff contribute to a highly positive experience. The hotel remains a top choice for travelers looking to immerse themselves in Gatlinburg's vibrant downtown and enjoy a nostalgic, cozy retreat. Show more
InfoSummary of reviewsEcono Lodge Pigeon Forge Riverside is lauded for its excellent location and serene riverside setting. Guests appreciate the tranquil views, friendly ducks and geese and the convenient proximity to downtown attractions, restaurants and shops. Its central positioning makes it an ideal base for exploring Pigeon Forge, offering guests ease of access to numerous local activities.
The hotel’s complimentary breakfast also receives favorable feedback, featuring a variety of options such as eggs, sausage, biscuits and cereal. Many enjoy the hot breakfast selections and the opportunity to dine outside or by the pool. While some guests find room for improvement in the quality and diversity of the breakfast offerings, most families find it satisfactory with children particularly enjoying the meal.
The cleanliness of the hotel stands out with rooms described as very clean and comfortable. The diligent housekeeping staff and well-maintained indoor pool and hot tub contribute positively to guests’ experiences. However, a few reviews suggest improvements in specific areas and mention the strong scent of cleaning chemicals at times.
Rooms at Econo Lodge Pigeon Forge Riverside are generally well-regarded for their comfort and cleanliness. Many guests appreciate the cozy beds and updated decor, although some note the rooms can be small and occasionally outdated with noise from the pool area or busy streets being a minor issue.
Guest reviews highlight the exceptionally friendly and helpful nature of the staff, particularly at the front desk and housekeeping. While most interactions are positive, there are occasional reports of unsatisfactory experiences with management and cleanliness standards.
The hotel's WiFi service, however, is a common point of criticism. Guests frequently mention unreliable connectivity and poor signal strength, which detracts from their overall experience.
The hotel's indoor pool area is a significant draw, especially for families. The pool is praised for its warmth, cleanliness and spaciousness. Children enjoy the pool immensely, making it a key highlight of their stay. Some guests note occasional overcrowding and the need for minor maintenance.
Econo Lodge Pigeon Forge Riverside is rated as a solid three-star hotel, providing good value for budget-conscious travelers. It offers modest yet adequate amenities, a friendly atmosphere and decent accommodations. While it meets the basic needs of guests, there are areas for improvement, particularly regarding breakfast variety and WiFi reliability.
Accessibility features receive mixed reviews. While the hotel offers wheelchair-friendly rooms and accessible bathrooms, some areas like parking and certain room amenities do not meet all ADA standards, causing inconvenience for some guests.
Overall, Econo Lodge Pigeon Forge Riverside delivers a generally positive and enjoyable experience, particularly appealing to families and travelers looking for a budget-friendly stay in a convenient and beautiful location. Show more
InfoSummary of reviewsTwin Mountain Inn & Suites in Pigeon Forge impresses with its highly praised and convenient location, offering proximity to major attractions like Dollywood and the LeConte Center while maintaining a peaceful atmosphere. Guests particularly enjoy the serene river views from their balconies, making it a perfect retreat after a day of exploring.
The complimentary breakfast is well-received, featuring a good variety of hot and cold items such as scrambled eggs, sausage, biscuits and unique bear-shaped waffles. Despite a few comments on repetitive menu items and limited seating, the breakfast staff is efficient and cheerful, enhancing the positive dining experience.
Spacious and modern rooms are a highlight, frequently noted for their cleanliness, comfort and well-appointed features like balconies, fireplaces and bathtubs. The views of the river and the cozy amenities, such as fridges and fireplaces, add to the overall comfort and enjoyment. The cleanliness extends throughout the hotel with common areas and facilities being described as spotless and well-maintained, thanks to the attentive housekeeping staff.
The hotel staff receives high praise for their friendliness, professionalism and willingness to go above and beyond to ensure guests have a pleasant stay. Small but thoughtful gestures like leaving a card and chocolates are appreciated by visitors.
Free WiFi is available, although some guests have experienced connectivity issues. The pool area is clean and inviting with new lounge chairs and a fire pit providing a cozy atmosphere. While the pool's size is noted as small by some, the overall experience remains positive.
Parking is generally convenient with free covered parking being a significant advantage. However, some guests feel that the parking lot could benefit from expansion due to limited space during busy times.
Beds at the hotel receive mixed reviews with a majority finding them comfortable and conducive to a restful night's sleep, although there are occasional comments about firmness and pillow quality.
The three-star rating of Twin Mountain Inn & Suites is well-earned with guests praising the immaculate rooms, friendly staff and excellent value for money. Many express a desire to return, highlighting the peaceful ambiance and high-quality services.
The fireplaces, both in-room and outdoor, contribute significantly to the cozy and homely atmosphere appreciated by many guests. The fireplaces, combined with the scenic river views, enhance the overall charm and warmth of the hotel, making it a delightful choice for a relaxing stay. Show more
InfoSummary of reviewsThe Country Inn & Suites Downtown Convention Center by Radisson in Gatlinburg, TN, is praised for its strategic location and welcoming atmosphere, making it a favored choice for both leisure and business travelers. Positioned ideally just off the main strip, the hotel offers easy walking access to Gatlinburg's vibrant downtown attractions, restaurants, and shops, providing an effortless exploration experience.
Guests appreciate the hotel's spacious and clean accommodations, with many highlighting the modern updates and comfortable beds that contribute to a restful stay. The presence of balconies in some rooms offers a nice addition, allowing guests to enjoy pleasant views and fresh air. Families, in particular, find the hotel accommodating, with ample room to host multiple members and amenities like complimentary cookies and an indoor pool, although the latter occasionally faces maintenance closures.
The complimentary breakfast receives positive feedback for its variety and freshness, starting the day on a favorable note for visitors. The attentive staff enhance this experience by maintaining cleanliness and providing caring service, which is a recurring theme in guest reviews. The friendliness and professionalism of the staff add a personal touch, making guests feel valued and welcomed.
While the gym and pool receive mixed reviews due to renovations and maintenance issues, overall, the hotel manages to deliver a positive and comfortable stay. The free Wi-Fi, complimentary parking, and generally reliable internet connection add convenience, further appealing to those visiting the area for both pleasure and business. Despite occasional setbacks like dated facilities or minor maintenance concerns, the Country Inn & Suites offers a dependable lodging option, especially praised for its location and customer service, making it appealing for repeat visitors. Show more
InfoSummary of reviewsSleep Inn & Suites near Sports World Blvd offers an appealing experience for visitors, particularly due to its prime location near Gatlinburg. Guests appreciate its proximity to downtown attractions and dining options, yet its position affords a peaceful ambiance away from the hustle and bustle. The convenience is further enhanced by access to the Gatlinburg free trolley, making it a great base for exploring the area.
The breakfast at the hotel is often praised for its variety and taste, with friendly staff ensuring a fresh and enjoyable experience. Though some guests note a desire for more options, breakfast is generally considered a satisfying start to the day.
The rooms are largely commended for their cleanliness and comfort, offering good value for money. Features like jacuzzi tubs are particularly favored, providing a luxurious touch that many enjoy. Though there are occasional mentions of maintenance issues and outdated decor, the overall accommodations are comfortable, with quality sleep frequently highlighted.
The hotel staff consistently earn high praise for their friendliness and attentiveness, contributing significantly to positive guest experiences. Despite some critiques of the housekeeping and Wi-Fi connectivity, the welcoming atmosphere and helpful service remain a standout feature.
The indoor pool and hot tub, including the much-loved lazy river, are popular among families for relaxation and fun, despite some concerns about water temperature and cleanliness. Parking is appreciated for its accessibility, though a few guests mention challenges with space availability.
Overall, Sleep Inn & Suites near Sports World Blvd is a budget-friendly hotel that offers great service and a strategic location, making it a popular choice for travelers looking to explore Gatlinburg while enjoying comfortable amenities and positive staff interactions. Show more
Read review summaries for all categories
Categories
Hotel with Swimming Pool
Heated Pool Indoor Pool Lazy River
Hotel with Parking
Cheap Hotel
Show more
*Additional taxes or fees may apply. Please check the final price before completing your booking.
