InfoSummary of reviewsMandarin Oriental, Santiago is a luxurious hotel with a prime location that offers breathtaking views of the Andes. The hotel is surrounded by a calm garden and an inviting pool, providing a tranquil escape from the bustling city. The breakfast received mixed reviews with some guests finding it excellent and others finding it lacking in comparison to other hotels. The dinner options also received mixed reviews, but the Matsuri restaurant received high praise for its excellent dishes. The rooms are spacious, well-designed and comfortable with fantastic views and elegant facilities. The hotel is praised for its cleanliness with modern and elegant facilities always kept clean and well-maintained. The staff received rave reviews for their extreme helpfulness, accommodating and professional attitudes and warm service. The pool area is a highlight for many guests with fantastic landscaping and a beautiful waterfall creating an oasis in the city. The beds, linen and pillows are heavenly with several guests raving about their comfort. Mandarin Oriental, Santiago is a great hotel for a short stay with exceptional service and facilities. The hotel is considered one of the best in the city with friendly staff, top-quality facilities and a modern, stylish interior, delivering on the promise of luxury in Santiago. Show more
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Hotel where Extra Health & Safety Measures Have Been Taken
InfoSummary of reviewsNOI Vitacura, located in the heart of the upscale Vitacura neighborhood, offers a charming and convenient setting for both business and leisure travelers. With its proximity to exquisite dining options, art galleries, and Bicentennial Park, the hotel is ideally placed for those wanting to explore Santiago's vibrant offerings. Guests frequently commend the hotel's location for its peaceful ambiance and accessibility to local attractions.
The hotel is well-regarded for its breakfast, which consistently earns praise for its variety and quality. Guests appreciate the diverse selection, including gluten-free and vegetarian options, and the flavorsome Chilean dishes that add a local touch to the meal. The breakfast is often highlighted as a pivotal aspect of the stay, underscored by friendly and attentive staff, contributing to a memorable start to the day.
The dining experience at NOI Vitacura receives mixed reviews, with notable praise for the rooftop restaurant offering spectacular views of Santiago and the Andes, making it a preferred spot for drinks and casual meals. However, opinions on other dining facilities vary, with food quality needing improvement according to some reviews. The rooms are spacious and elegantly furnished, providing a luxurious ambiance with stunning mountain views enhancing relaxation. Guests often commend the comfortable beds and well-equipped facilities, despite some minor maintenance issues. Staff service at NOI Vitacura stands out, marked by warmth, promptness, and professionalism, making guests feel cared for throughout their stay.
Cleanliness at the hotel garners positive remarks overall, with a tidy environment and immaculate rooms appreciated by guests, although there are occasional reports of maintenance lapses. The spa is praised for its excellent amenities and serene atmosphere, offering a comprehensive wellness experience with flexibility to enjoy the facilities at one's pace. Similarly, the pools at NOI Vitacura are favored for their picturesque setting and cleanliness, though the sizes and maintenance may require attention.
General amenities like free WiFi and parking add convenience to the stay, although improvements in service quality and maintenance are occasionally suggested to better meet guest expectations. While the hotel embodies luxury with sophisticated rooms and attentive staff, there is recognition that certain facilities may not align entirely with the 5-star label, highlighting areas needing enhancement.
Overall, NOI Vitacura impresses with its inviting location and service-oriented approach, creating a delightful experience for guests amidst its luxurious setting. Show more
InfoSummary of reviewsNovotel Santiago Providencia receives overwhelmingly positive feedback across multiple categories, establishing it as an excellent choice for visitors to Santiago. Its prime location in the tranquil yet bustling Providencia neighborhood is consistently highlighted, providing easy access to major attractions like the Costanera Center and Sky Costanera, as well as convenient proximity to public transport, restaurants, cafes and essential amenities. Guests appreciate the safe, peaceful atmosphere and the convenience of the surrounding area.
The breakfast at the hotel is generally praised for being comprehensive, fresh and delicious with a variety of options including gluten-free items. Although some guests mention areas for improvement such as more fruit variety and quicker replenishment, the overall experience remains positive. The dinner service also receives mixed reviews; while some praise specific dishes and the friendliness of the bar staff, others note limited choices and high prices.
The rooms at Novotel Santiago Providencia are lauded for their cleanliness, spaciousness, modern amenities and comfort. Guests often describe the rooms as well-maintained with good views and effective sound insulation, contributing to a restful stay. Despite occasional minor maintenance issues, the rooms consistently meet high standards, adding to the hotel's appeal.
Cleanliness is a standout feature throughout the hotel with meticulous housekeeping ensuring spotless rooms and common areas. This high standard extends to the hotel's spa and gym facilities, which are well-maintained and provide a pleasant, clean environment for guests to relax and exercise, although a few minor issues such as limited equipment were noted.
The staff at Novotel Santiago Providencia receive high marks for their friendliness, helpfulness and attentiveness, significantly enhancing the overall guest experience. Specific employees are often mentioned for their exemplary service, despite occasional reports of less friendly interactions and language barriers.
WiFi service at the hotel is a point of mixed feedback. While some guests report strong, reliable connections, others face difficulties with slow or inconsistent internet access, especially in specific areas.
The hotel also caters well to families, offering a comfortable and safe environment suitable for both family and business travelers. Family units are appreciated for their spaciousness, though some improvements could be made to the children's activities provided.
The quality of the beds and linens is frequently praised with guests highlighting the comfort and softness of the large, king-size beds. While a few encountered issues with additional beds, the primary beds contribute significantly to a restful experience.
Finally, Novotel Santiago Providencia upholds its four-star rating consistently, garnering praise for its modern design, stylish decor and the overall high quality of service and facilities. Guests find it a reliable and elegant choice in Santiago, ensuring a comfortable and enjoyable stay. Show more
InfoSummary of reviewsHotel Boutique Le Reve is a highly regarded boutique hotel located in the heart of Providencia, Santiago, Chile. Nestled in a vibrant and upscale neighborhood, the hotel offers a serene retreat with a picturesque tree-lined street setting and convenient access to a host of restaurants, cafés, and boutique shops. Its proximity to several metro stations facilitates easy exploration of Santiago, making it an ideal base for leisure and business travelers alike.
The hotel offers an outstanding breakfast experience that delights guests with its variety and quality. Fresh fruits, cheeses, meats, scrambled eggs, and Brazilian cheese rolls are among the offerings that guests enjoy in a charming garden or courtyard setting, further enriched by afternoon tea and late-night snacks, adding to the sense of luxury and comfort.
Rooms at Hotel Boutique Le Reve are noted for their elegance and comfort, blending modern amenities with old-world charm. Despite some rooms being on the smaller side, their exceptional decor and cleanliness make for a tranquil and cozy atmosphere. Guests particularly enjoy the beautifully maintained courtyard garden—an excellent spot for relaxation with complimentary beverages.
Cleanliness is a standout feature, with rooms and common areas maintained to a high standard. The hotel’s bathrooms, though compact, are well-appointed with high-quality amenities. Consistently praised is the staff, who are known for their friendliness, attentiveness, and multilingual proficiency. The team’s local knowledge and commitment to service significantly enhance the guest experience, offering valuable suggestions and assistance.
Free Wi-Fi is generally reliable, though some guests note better connectivity in communal areas. Families find the hotel welcoming, thanks to its cozy atmosphere and attentive service, though it is especially appreciated by those traveling without young children due to its intimate setting and peaceful environment.
Comfortable beds and a peaceful ambiance add to the restful retreat offered by Hotel Boutique Le Reve, making it suitable for both leisure and business stays. While high-speed internet needs may prompt some business travelers to seek alternatives, the hotel’s overall charm, excellent service, and central location make it a top choice.
Overall, Hotel Boutique Le Reve provides a charming boutique experience in a sophisticated, Parisian-style setting. Its intimate size and personalized service create a memorable stay, with guests highly recommending it for its exquisite ambiance, attentive staff, and ideal location in Santiago. Show more
InfoSummary of reviewsHotel Magnolia Santiago is celebrated for its prime location in the heart of Santiago, offering easy access to major attractions, museums and dining options. Nestled in a quiet area near vibrant neighborhoods and scenic settings, the hotel is ideal for exploring the city on foot while providing a peaceful retreat.
Guests admire the hotel's seamless blend of historical charm and modern comforts, enhanced by beautifully decorated interiors and a popular rooftop bar and restaurant offering stunning city views. The breakfast experience is particularly commended for its quality and variety, featuring a wide range of dishes from yoghurts to freshly baked bread, all beautifully presented in an inviting breakfast room.
Dinner at the hotel's rooftop terrace restaurant garners consistent praise for its fantastic and delicious food, creating an ideal atmosphere for a quiet and safe dining experience. Whether dining in the restaurant or through highly rated room service, the meals are frequently described as one of the highlights of the stay.
The rooms at Hotel Magnolia Santiago are highly regarded for their spaciousness, modernity and meticulous design. Guests appreciate the superb comfort of the beds, cleanliness and the well-equipped amenities that enhance convenience and comfort. The staff at the hotel contributes significantly to the positive experience, consistently described as friendly, attentive and incredibly helpful.
Cleanliness is another strong point of the hotel with numerous reviews highlighting the immaculate condition of the rooms and facilities. The attention to detail in decoration and maintenance reflects a commitment to guest satisfaction.
While the free Wi-Fi service receives mixed reviews with some guests noting connectivity issues, other aspects of the hotel, such as the exceptional bedding and the luxurious ambiance, make up for this shortfall.
Overall, Hotel Magnolia Santiago stands out for its elegant decor, excellent service, modern and clean rooms and luxurious atmosphere. It is highly recommended for travelers seeking comfort, style and high-quality amenities, delivering a first-class boutique experience that often surpasses expectations. Show more
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Hotel where Extra Health & Safety Measures Have Been Taken
InfoSummary of reviewsThe Hyatt Centric Las Condes Santiago enjoys consistent praise for its prime location in Santiago's affluent Las Condes neighborhood. The hotel is celebrated for its proximity to top restaurants, business hubs and the subway, making it a convenient choice for both dining and exploring the city. Guests often describe the area as safe and peaceful, adding to the hotel's appeal as an urban retreat.
Visitors frequently compliment the hotel's urban design, noting its beauty, comfort and excellent facilities. The spacious and meticulously maintained rooms are particularly appreciated for their cleanliness, comfort and modern amenities with many guests praising the luxurious bathrooms and high-quality bed linens. Although some found the rooms slightly cramped for two people, the overall sentiment is positive with many highlighting the quiet atmosphere ideal for rest.
The breakfast offerings at Hyatt Centric Las Condes Santiago receive exceptional reviews, often described as tasty, diverse and exquisite. Guests commend the variety and quality with fresh fruit, delicious omelets and a mix of local and international flavors being commonly praised. The breakfast is often cited as a highlight of the stay, despite occasional comments on its cost and minor service issues.
Dining at the hotel’s restaurant is also well-reviewed with many guests calling their dinners superb and delicious. While some felt the dinner pricing was high and wished for higher quality to match the hotel's standards, the restaurant generally receives high marks for food quality and taste.
Cleanliness is another strong point with numerous reviews noting the hotel’s high hygiene standards and the immaculate condition of rooms and facilities. Any minor criticisms regarding cleaning schedules or specific cleanliness issues are overshadowed by the positive feedback on the hotel’s general upkeep.
The staff at Hyatt Centric Las Condes Santiago stands out for their exceptional service. Reviews frequently mention the friendliness, helpfulness and attentiveness of the employees, from reception to the bar and restaurant. Specific praise is often given to the manager, Cristian, for his hard work in assisting guests. The cohesive and polite team is noted as a key asset enhancing the guest experience.
The rooftop pool, while receiving mixed reviews, is often highlighted for its beautiful aesthetic and impressive views. Guests appreciate the relaxing ambiance of the outdoor pool and jacuzzi, though some note issues with the pool temperature, cleanliness and occasional closures for events.
Feedback on the gym is mixed with some guests finding it well-equipped and others noting that it is small, hot and in need of additional equipment and improvements.
Parking at the hotel is functional but receives mixed comments due to the additional fee and the need to exit onto the street to access it. The elevator to the underground parking can also be challenging to locate.
In summary, the Hyatt Centric Las Condes Santiago is highly recommended for its unbeatable location, comprehensive amenities, superb customer service and exceptional dining experiences. While there are minor areas for improvement, the overall impression is of a well-maintained hotel providing a comfortable and pleasant stay. Show more
InfoSummary of reviewsRenaissance Santiago by Marriott is highly regarded by guests for its outstanding location, nestled in one of Santiago's premier neighborhoods, adjacent to Parque Arauco Shopping Center. The hotel offers a tranquil environment with stunning mountain views, making it ideal for both business and leisure travelers. Its proximity to the Santiago Metro ensures accessible city exploration, supported by an environment praised for safety and upscale charm.
Breakfast at the Renaissance Santiago is a celebrated highlight. Guests enjoy a diverse and high-quality selection offered in a dining area with beautiful views, appreciated for the personalized service and flexibility in serving hours. Compliments extend to the dinner options, particularly praising the Shinsei and Catae restaurants for their diverse culinary offerings, superb service, and the skill of the chefs.
Rooms at the hotel combine modern comfort and breathtaking vistas, with floor-to-ceiling windows overlooking the cityscape and mountains. The accommodations are noted for their spaciousness, cleanliness, and contemporary design, featuring exceptionally comfortable beds, contributing to a relaxing stay.
Cleanliness is consistently praised, with guests commending the hotel's pristine condition. The staff's attentiveness ensures that both rooms and common areas are immaculate, enhancing the overall elegance and comfort of the experience. The staff’s exceptional service is a cornerstone of the Renaissance Santiago, with visitors celebrating their kindness, professionalism, and dedication across all hotel operations, emphasizing the seamless guest experience.
The hotel's spa is described as a relaxing haven, offering high-quality services within its well-appointed facilities, including a sauna and jacuzzi area. The pool area provides a beautiful oasis amidst Santiago's energetic environment, although some operational hiccups regarding renovations and cleanliness have been noted.
While the parking facilities at the hotel come with an additional cost, which has surprised some guests, the superior quality of beds and bedding contributes positively to the overall guest experience, ensuring restful and comfortable accommodation.
Overall, Renaissance Santiago by Marriott impresses with superb service, exceptional dining, and comfortable accommodations, complemented by its strategic location and well-maintained facilities, offering a memorable stay for discerning travelers. Show more
InfoSummary of reviewsHotel Director Vitacura, nestled in the elegant Vitacura neighborhood of Santiago, boasts an enviable location with lush streets and an upscale vibe. The hotel is strategically positioned near parks, top-tier restaurants and the bustling Alonso de Córdova street, offering a perfect balance of tranquility and vibrancy. Guests appreciate the easy access to public transportation and nearby attractions such as the CasaCostanera mall and supermarkets, making it an excellent base for both business and leisure travelers.
The hotel's breakfast offerings are highly praised for their variety, quality and freshness. The breakfast buffet, described as delicious and abundant, features an array of options catering to different tastes and dietary needs. Guests enjoy the cozy ambiance of the breakfast room and commend the attentive service from the breakfast staff. Despite minor criticisms regarding variety and clarity on breakfast costs, the overall sentiment is one of satisfaction and enjoyment.
Dining at the hotel's restaurant is considered a luxurious experience, noted for its excellent food and friendly service. Guests highlight the delicious and freshly prepared meals with room service maintaining the same high quality. While some guests mentioned occasional issues with opening hours, the general feedback is overwhelmingly positive.
The rooms at Hotel Director Vitacura are spacious, well-ventilated and clean, offering comfortable beds and excellent amenities. Many guests appreciate the beautiful views, particularly of the mountains and the peaceful environment conducive to rest. Although some rooms show signs of wear and tear, the cleanliness and service from housekeeping contribute to a positive overall impression.
Cleanliness is a significant strength of the hotel with guests consistently praising the well-maintained and hygienic premises. Despite a few isolated issues, such as lapses in cleaning service upon request, the hotel's high standards of cleanliness are a notable feature.
The staff at Hotel Director Vitacura are frequently commended for their attentiveness and friendliness, creating a welcoming atmosphere. The professional and efficient service across all departments, particularly in dining and housekeeping, enhances the guest experience. Although there are occasional mentions of variability in reception staff service, the overall sentiment is highly positive.
However, the Wi-Fi situation receives mixed feedback with many guests highlighting issues such as poor signal strength and slow speeds, especially on higher floors. The hotel also offers a gym and pool, both receiving generally positive remarks despite some room for improvement in size and cleanliness, respectively.
Parking at the hotel is free and secure, though the space can be tight and somewhat confusing for larger vehicles. The family-friendly environment, spacious rooms and quiet ambiance make it an excellent choice for families, who feel well-accommodated and welcomed.
Lastly, the hotel's proximity to ski resorts and vibrant nightlife adds to its appeal, making it an ideal choice for ski enthusiasts and those looking to enjoy Santiago's varied evening activities. Overall, Hotel Director Vitacura provides a comfortable, clean and well-located option for travelers seeking a balance of relaxation and convenience in Santiago. Show more
InfoSummary of reviewsLe Méridien Santiago by Marriott stands out as a premier hotel in Santiago, attracting guests with its strategic location, only minutes away from various tourist attractions, cultural landmarks, and vibrant neighborhoods. With proximity to metro stations and bus stops, navigating the city is convenient for both leisure and business travelers. Despite some concerns about safety at night, the hotel's accessibility to diverse areas enriches the experience, complemented by its quiet atmosphere and exceptional views from upper floors.
The hotel's breakfast service is highly regarded with commendations for its quality and variety, providing a satisfying start to the day. Guests appreciate the attentive staff that contribute to the overall value of the breakfast experience, although some note that improvements could be made in the variety and freshness of the offerings. Meanwhile, dinner receives mixed feedback with praises for the food quality but critiques on menu variety and pricing. Diners looking for more diversity can explore nearby dining alternatives in the Las Condes area.
The rooms at Le Méridien Santiago are generally spacious and comfortable, boasting stunning city and mountain views, especially from the executive rooms. Many guests appreciate the cleanliness and maintenance of the rooms, alongside the comfort of the beds. While some guests mention that room decor and furniture would benefit from renovation, the hotel's excellent service and maintenance of common areas ensure a pleasant stay. The cleanliness of the hotel is commendable, with rooms and common areas well-maintained, despite minor suggestions for updates in certain areas.
Guests frequently laud the hotel's staff for their professionalism and warmth, highlighting the helpfulness and English proficiency that enhance the overall guest experience. The courteous service extends to the restaurant, bar, and throughout the hotel, contributing to a welcoming atmosphere.
The hotel also provides free, reliable WiFi, which is greatly appreciated, although some guests suggest broader coverage could enhance the experience. The gym offers adequate equipment for guests' fitness needs, complemented by excellent leisure facilities like an outdoor pool, sauna, and jacuzzi, providing great relaxation options with stunning city views.
While some aspects fall short of the full five-star standard due to outdated infrastructure, many guests express satisfaction with their overall experience, praising the hotel's design, service, and luxurious feel. With its comprehensive facilities, prime location, and exceptional staff, Le Méridien Santiago by Marriott delivers a memorable and comfortable stay for all its guests. Show more
InfoSummary of reviewsMR Hotel Providencia, formerly known as Hotel Neruda, is lauded for its exceptional location in Santiago's Providencia neighborhood, providing guests with easy access to a plethora of attractions. The hotel's proximity to the Pedro de Valdivia subway station, as well as various restaurants, bars, shops and cultural landmarks like the Sky Costanera shopping mall and Cerro San Cristóbal cable car, makes it an ideal base for both leisure and business travelers. The area is described as safe, quiet and convenient for walking with many necessary services and amenities nearby, including pharmacies and supermarkets.
The hotel's breakfast offerings receive generally positive feedback with guests appreciating the delicious, varied options, including fresh fruits, pastries, dairy products and hot dishes like scrambled eggs and bacon. There are also provisions for dietary restrictions, accommodating vegans, vegetarians and those with celiac disease. However, a few guests noted that the breakfast could benefit from greater variety and consistency, particularly during longer stays.
Dinner at the hotel's restaurant is viewed favorably for its quality and reasonable variety, though some guests experienced issues with specific dishes and preparation times. Room service is highlighted as a convenient option and in general, guests find the dining experience satisfactory.
The rooms at MR Hotel Providencia are a major highlight with guests consistently praising their spaciousness, cleanliness and comfort. The well-maintained accommodations feature excellent beds, soundproofing and modern amenities, contributing to a restful stay. While minor issues such as outdated décor and dim lighting were noted by some, the overall ambiance and comfort of the rooms make a positive impression.
Cleanliness is a standout feature with the hotel maintaining high standards throughout its facilities, including large, modern bathrooms and tidy common areas. The efficient and friendly housekeeping staff ensure that everything remains immaculate, enhancing the overall guest experience.
The staff at MR Hotel Providencia receive high marks for their exceptional service. Guests repeatedly commend the friendly, professional and helpful nature of the reception and cleaning staff. Their willingness to assist, provide useful tips and communicate in multiple languages significantly enhances the guest experience, making visitors feel valued and well-treated.
The hotel's Wi-Fi service, however, is a mixed bag with some guests finding it strong and reliable, while others experience weak signals and frequent disconnections, particularly in their rooms. This inconsistency suggests that improvements in the Wi-Fi service are needed.
The gym facilities receive mixed reviews with some guests appreciating the availability and cleanliness of the gym, while others note that it could benefit from more equipment and better maintenance. Despite these challenges, the gym remains a valued amenity for many travelers.
The indoor heated pool is often highlighted as a standout feature, praised for its cleanliness, warmth and spaciousness. Children especially enjoy the pool area, making it a popular spot for families. While some minor criticisms regarding maintenance and the water temperature are mentioned, overall, the pool adds to the hotel's appeal.
MR Hotel Providencia is highly recommended for family stays with guests praising its family-friendly atmosphere, spacious rooms and amenities like cribs and bathrobes. The staff's helpful demeanor ensures that all family needs are met, making it an excellent choice for family vacations.
In summary, MR Hotel Providencia stands out for its prime location, spacious and clean rooms, exceptional staff and family-friendly environment. While there are areas for improvement, such as Wi-Fi consistency and gym maintenance, the hotel provides a comfortable and welcoming stay in Santiago's Providencia neighborhood. Show more
InfoSummary of reviewsAlmacruz Hotel y Centro de Convenciones, strategically located in the heart of Santiago's vibrant downtown, provides guests with exceptional convenience for exploring cultural and historical landmarks like Plaza de Armas and La Moneda Palace. The proximity to metro stations and the bustling neighborhoods of Lastarria and Bellavista enriches the exploration experience, although the area can feel less secure after dark. Despite this, the hotel's friendly staff and welcoming atmosphere ensure a comfortable stay.
The hotel earns high marks for its exceptional breakfast service, featuring a diverse and substantial buffet praised for its quality and variety. The accompanying staff's efficiency and hospitality make for a delightful start to the day. Dining at the Almacruz is another highlight, with guests appreciating the exquisite Chilean cuisine and professional service, though some mention a limited menu. The dinner experience is enhanced by reasonable pricing and a pleasant atmosphere.
Guests commend the spacious and clean rooms, equipped with incredibly comfortable beds, making for a restful retreat after a day of exploration. While some rooms show signs of being dated, and certain bathrooms need improvements, the overall ambiance remains warm and functional. The hotel's cleanliness, supported by diligent staff, extends through public and dining areas, contributing to a positive experience.
The staff at Almacruz Hotel is consistently praised for their friendliness and professionalism, ensuring guests feel welcome and catered to. This exceptional service spans the reception, dining, and housekeeping, leaving a lasting impression on visitors.
The Wi-Fi service provides mixed experiences, with some guests enjoying reliable connections, while others face instability, especially in certain rooms. The gym facilities also present a mixed picture, noted as basic and in need of improvements, though the cozy pool area compensates with its inviting ambiance.
Family travelers find Almacruz Hotel accommodating, with amenities catering to children and spacious rooms suitable for families. The hotel's central location and excellent service make it an appealing choice for family stays. Meanwhile, the valet parking service, though efficient, situates parking offsite, which might inconvenience some guests.
In summary, Almacruz Hotel y Centro de Convenciones stands out primarily for its central location, exceptional service, and dining experiences, making it a recommended choice for travelers seeking comfort and convenience in Santiago. Show more
InfoSummary of reviewsNH Ciudad de Santiago stands out for its remarkable central location, offering both convenience and tranquility. Nestled on a quiet street yet close to Santiago’s major attractions, the hotel provides excellent access to cultural hubs and vibrant neighborhoods. Guests appreciate the proximity to metro stations, parks, museums and shopping centers, enhancing ease of exploration. The peaceful and secure environment further adds to the comfort of staying here.
The breakfast at NH Ciudad de Santiago receives widespread acclaim for its generous variety and quality, featuring an abundant selection of fresh fruits, juices, breads, pastries and personalized omelets. Many guests highlight the delicious and ample spread, cementing breakfast as a highlight of the stay. Although there are minor mentions of repetitive options and less fresh bread, the overall sentiment remains strongly positive.
The dining experience during dinner offers a mix of delicious, well-prepared dishes and excellent service, particularly from the nighttime bartender. However, some reviews note the restaurant's early closing time and limited food variety as areas needing improvement. Inconsistencies in room service meals also appeared as a point of satisfaction.
The hotel's rooms are remarkably spacious, often applauded for their size and comfort. Ideal for families and extended stays, the rooms feature cozy beds, modern bathrooms and beautiful city and mountain views. Despite occasional comments on outdated decor and minor maintenance needs, the overall guest experience is elevated by the comfort and practicality the rooms offer. Effective soundproofing, essential amenities and good air conditioning further add to the restful environment.
Cleanliness is frequently praised with tidy, well-maintained rooms and diligent housekeeping services ensuring a fresh environment. However, a few guests pointed out the need for better bathroom maintenance and more consistent towel service. Overall, the hotel is recognized for maintaining a high standard of cleanliness.
The standout performance of the hotel staff is widely acknowledged with numerous mentions of their friendliness, attentiveness and helpfulness. Guests appreciate the courteous service from individuals like Cristobal, Pablo and Mauren, contributing significantly to the welcoming atmosphere.
Opinions on the WiFi are mixed with some guests finding it sufficient for work and others encountering unstable connections and significant connectivity issues. The gym receives varied feedback; while some find it clean and spacious, others feel it lacks variety and adequate equipment.
Family travelers find the hotel accommodating with spacious and family-friendly rooms that are clean and comfortable, ensuring an enjoyable stay. The spacious beds and high-quality bedding further enhance the restful experience, despite occasional preferences for firmer mattresses.
The hotel’s four-star rating is often supported by guests commending the price-quality relationship and satisfactory services. Nonetheless, improvements in cleanliness, particularly in bathrooms and better upkeep are suggested. Despite some outdated elements, the hotel is generally recognized for providing a pleasant and comfortable stay.
For business travelers, NH Ciudad de Santiago offers a favorable location and good business facilities, making it suitable for meetings and quick business interactions.
Overall, NH Ciudad de Santiago provides a comfortable and well-located base for both leisure and business travelers with spacious rooms and friendly service being key highlights. Show more
InfoSummary of reviewsThe Singular Santiago is a highly recommended luxury hotel that captivates guests with its elegance and top-class service. Its location in the heart of Santiago is a major attraction with plenty of entertainment and gastronomy choices within walking distance. Guests have raved about the exquisite breakfast experience and comfortable rooms with beautiful decor, unique architecture and stunning city views. The staff is highly praised for their friendly and attentive service, going above and beyond to make their guests' stay unforgettable. The hotel's rooftop pool and bar offer breathtaking views that guests find sensational with a relaxing atmosphere and fantastic food options. Although a few guests had some complaints about the dining experience, overall, the hotel's offerings are rated highly. The Singular Santiago is highly recommended for a luxurious and comfortable experience in Santiago with most guests praising it as a top-notch five-star hotel. Show more
InfoSummary of reviews'Abba Presidente Suites Santiago' stands out as a highly recommended hotel, particularly praised for its superb location and exceptional service. Nestled in the quiet, residential neighborhood of Providencia, the hotel provides a tranquil environment while being conveniently close to major attractions such as the Costanera Center mall and various subway stations. This centrality allows easy access to restaurants, cafes, supermarkets and pharmacies, making it an ideal choice for both business and leisure travelers.
The breakfast service is generally well-received with guests appreciating the variety and freshness of the buffet. Positive remarks highlight the inclusion of fresh fruit and the efficient service provided by the staff. However, there is room for improvement in terms of dietary options and variety to avoid monotony.
Dining at the hotel receives mixed reviews. While the food quality and pleasant ambience are noted, the early closure of the restaurant and limited dinner menu are points for enhancement. Guests value the restaurant service, though the absence of room service and lunch options is occasionally mentioned.
The rooms at Abba Presidente Suites Santiago are mostly praised for their spaciousness, cleanliness and well-maintained amenities like kitchenettes and adjustable air conditioning. The quiet and clean environment adds to guest comfort. However, some rooms are described as smaller and less modern, indicating a variance in experiences.
Cleanliness is a hallmark of the hotel with guests frequently mentioning immaculate rooms, well-maintained common areas and diligent room cleaning services. The commitment to hygiene is consistently highlighted, adding to the hotel's positive reputation.
The staff is often commended for their exceptional service and hospitality with numerous mentions of friendliness, attentiveness and professionalism. Specific staff members are noted for enhancing guest experiences, contributing significantly to a pleasant stay.
WiFi at the hotel receives mixed feedback with some guests finding the connectivity excellent and others noting issues with stability and signal strength. This suggests the need for improvements to ensure consistent and reliable internet access.
The pool with its heated and indoor features, is appreciated by many guests. However, maintenance issues and inconsistent heating have been noted, indicating areas for potential improvement to enhance guest satisfaction.
Parking facilities are positively mentioned with ample space, cleanliness and security being key highlights. Despite some minor concerns about the entrance and signage, guests generally find the parking convenient and accommodating.
Families find the hotel to be a great choice with a safe, child-friendly environment and amenities catering well to younger guests. Additionally, the staff's attentiveness to children's dietary requirements adds to the overall positive experience for families.
The beds receive consistent praise for their comfort with clean linens and high-quality mattresses contributing to a restful sleep experience. The variety of bed sizes and the comfort of the pillows are also highlighted.
Business travelers benefit from ample workspaces in rooms, complemented by business amenities such as meeting rooms and a dedicated business center. The hotel's location and service quality further enhance its appeal for those traveling for work. Show more
InfoSummary of reviewsHotel Luciano K is highly recommended for its prime location within a historic 1928 building, perfectly placed for exploring Santiago's vibrant neighborhoods like Barrio Italia, Bellavista, Providencia and Lastarria. Guests appreciate its proximity to top restaurants, bars and cafes and easy access to the subway. The hotel's stylish blend of historic architecture and quirky decor further enhances its charm.
The staff at Hotel Luciano K are frequently praised for their friendliness and attentiveness, contributing to a welcoming and comfortable stay. The excellent breakfast service, featuring a varied buffet with fresh fruits, juices, pastries and made-to-order eggs, adds to the hotel's appeal. Despite some minor issues with speed and variety, the breakfast generally receives high marks for its quality and freshness.
Guestrooms at Hotel Luciano K are described as beautifully decorated, clean and comfortable with particularly cozy beds. Spacious rooms and large bathrooms add to the comfort, despite some feedback about occasional darkness, cramped spaces and cleanliness issues. The staff's attention to detail and commitment to excellent service help mitigate these minor concerns.
The hotel scores mixed reviews on cleanliness; while many guests find the rooms clean and well-maintained, some note areas needing improvement, such as bathroom drains and air conditioning units. Structural aspects like noisy floors and uneven bathroom surfaces are also mentioned, but overall, the comfortable beds, good showers and great staff contribute to a positive experience.
One of the hotel's standout features is its rooftop pool and terrace, offering a picturesque spot for relaxation. The rooftop bar with its fantastic sunset views and friendly bartenders, is often highlighted as a memorable part of the stay. While the pool is more suited for a refreshing dip rather than swimming, it, along with the sauna and bar, adds considerable value to the guest experience.
In summary, Hotel Luciano K offers a rich and enjoyable stay with its excellent location, charming ambiance, exceptional staff, delightful breakfast, comfortable rooms and a stunning rooftop terrace. While there are areas for improvement, especially in detailed cleanliness and sound insulation, the hotel's many strengths make it a favored choice for visitors to Santiago. Show more
InfoSummary of reviewsMercure Santiago Centro enjoys a highly praised central location within Santiago, offering easy access to multiple attractions such as museums, art galleries and historical landmarks. Its proximity to the Santa Lucia metro station, Plaza de Armas and La Moneda Palace, along with various dining and shopping options, makes it an ideal base for tourists interested in exploring the cultural and historical aspects of the city. Guests appreciate the convenience of walking to nearby sights and the solid public transportation connectivity, although some note a feeling of edginess in the area at night.
The breakfast experience at the hotel is generally well-received with many guests complimenting the extensive and high-quality buffet. The variety of offerings, including fresh fruits, breads, cheeses and options catering to dietary restrictions, is frequently praised. While some issues with replenishment and service during peak times are noted, the overall satisfaction with breakfast is high, often described as superb and satisfying.
Dinner reviews present a mixed picture. Positive mentions include delicious dishes and a cozy terrace that enhances the dining experience. However, guests have noted small portions, high prices, limited menu variety and occasional service issues. The faster, more consistent breakfast service stands out as a highlight in comparison.
Rooms at Mercure Santiago Centro are often described as spacious, clean and comfortable with modern amenities like air conditioning and mini fridges adding to the convenience. Beautiful views of the city and Cerro Santa Lucia, as well as soundproof windows and black-out curtains, contribute to a restful stay. Some guests encounter maintenance issues and signs of wear, but overall, the rooms provide a pleasant and practical setting for relaxation.
The hotel's cleanliness draws mostly positive remarks, particularly regarding the rooms and common areas. The diligent and friendly housekeeping staff is commonly appreciated. Despite minor inconsistencies in bathroom maintenance and some public areas, the overall hygiene and organized environment leave a favorable impression on guests.
Mercure Santiago Centro's staff receives widespread commendation for their friendliness, attentiveness and helpfulness. Specific individuals are frequently recognized for their exceptional service, contributing to an overall positive guest experience. While there are occasional mentions of slow or unprofessional service, most interactions with the staff are described as courteous and professional.
Free WiFi at the hotel garners mixed feedback with some guests reporting satisfactory connectivity while others experience significant issues with speed and reliability. The inconsistency of the internet service, especially in guest rooms, highlights an area for improvement.
The gym is seen as functional with basic essentials and natural light. However, guests note that it is small, has outdated equipment and could benefit from enhancements. Despite this, it remains a usable feature of the hotel for guests looking to maintain their fitness routine.
The pool area, located on the fifth floor, offers a clean and relaxing environment with a nice terrace and bar. Guests enjoy the ambiance and cleanliness, but the pool's small size and cold water are common points of critique. Limited operating hours and seasonal closures also pose challenges for some.
Parking at Mercure Santiago Centro is secure and well-integrated with guarded entry and convenient access. However, guests find the additional costs and complicated access process frustrating. The parking is outsourced, leading to confusion and dissatisfaction among some visitors.
Overall, Mercure Santiago Centro's central location, commendable breakfast, spacious rooms and friendly staff make it a desirable stay for travelers, despite some areas needing improvement such as dinner service, gym facilities, WiFi connectivity and parking arrangements. Show more
InfoSummary of reviews'45 by Director' in Santiago has garnered a reputation for its exceptional location, making it a highly sought-after choice for both tourists and business travelers. Situated in the central and safe El Golf neighborhood, the hotel boasts proximity to key attractions such as the Costanera Center, metro stations, shops, restaurants and bars. Guests frequently praise the ease of exploring Santiago on foot and appreciate the safe and quiet environment of the area.
Breakfast at the hotel receives mixed reviews. While many guests commend its taste, variety and quality, some express dissatisfaction with its limited options and perceived high cost. The breakfast area is noted to be small and at times cramped and some logistical issues have been mentioned regarding timings and breakfast billing.
Dinner, on the other hand, is a highlight at '45 by Director.' The hotel’s restaurant and bar, particularly the in-house restaurant 'Olam,' are lauded for their excellent food quality and ambiance. The restaurant offers a delightful dining experience with good quality sushi and a gourmet feel, although it has limited variety and higher prices. However, the absence of room service and occasional noise from the bar might not be ideal for all guests.
Room accommodations receive mixed feedback. Many guests appreciate the modern, clean and well-decorated rooms, highlighting the impeccable cleanliness and cozy ambiance. However, the rooms are noted to be quite small, which might be a drawback for those accustomed to more spacious accommodations.
Cleanliness remains a strong point for '45 by Director,' with consistent praise for the hotel's tidy and well-maintained environment. The rooms and common areas are kept in immaculate condition, greatly contributing to a comfortable stay.
The hotel staff are frequently commended for their exceptional friendliness, professionalism and attentiveness. Guests particularly mention the helpfulness of employees like Braulio and Jakeline. Yet, some guests have encountered inconsistencies in service quality, especially at the reception.
The WiFi service at the hotel has mixed reviews with some guests experiencing good connectivity while others face issues such as slow speeds and outages. Despite this, the overall service and ambiance of the hotel are well-received.
The gym, though small, is well-equipped and maintained, providing a convenient facility for guests to stay fit during their visit. However, some guests suggest adding more machines to enhance the experience.
Parking at the hotel is available but receives mixed feedback. While some find it convenient and easy to access, others note the limited and narrow spaces, leading to frustrations during peak times.
Guests generally find the beds at '45 by Director' comfortable and conducive to a good night's sleep. Praise is often given to both the beds and pillows for their comfort and cleanliness, despite occasional remarks about bed size and support.
For business travelers, '45 by Director' stands out due to its central location and practical amenities. The hotel effectively balances work and rest, ensuring a seamless experience for those on corporate trips.
Overall, '45 by Director' in Santiago remains a preferred choice due to its prime location, modern facilities, cleanliness and friendly staff with certain areas like room size and breakfast offerings presenting opportunities for improvement. Show more
InfoSummary of reviewsHotel Panamericano in Santiago garners considerable praise for several aspects of the guest experience, most notably its prime central location. Guests consistently commend the hotel's ideal positioning near major tourist attractions, historical sites and metro stations. This allows for an easy, convenient exploration of Santiago, paired with a peaceful ambiance despite its centrality. The review consensus highlights location as the hotel's strongest selling point.
The breakfast offering at Hotel Panamericano is another frequently celebrated feature. Guests enjoy the wide variety and high quality of the buffet, which includes fresh fruits, pastries, eggs and special dietary options. The hearty and satisfying nature of the breakfast, combined with courteous service, significantly enhances the guest experience.
When it comes to dining, the hotel's restaurant earns mixed reviews: while service and menu diversity are praised, some guests find the food lacking in flavor and quality. Nevertheless, the restaurant is seen as an affordable and convenient dining option within the hotel's offering.
Rooms at Hotel Panamericano receive high marks for their spaciousness, cleanliness and comfort. Many guests appreciate the well-maintained facilities and amenities such as minibars, safes and excellent heating and cooling systems. Though issues like street noise and dated equipment are occasionally mentioned, the positives of spacious, comfortable and clean rooms greatly outweigh these minor drawbacks.
Cleanliness stands out as a consistent strength with rooms and common areas meticulously maintained. Guests applaud the dedication of the housekeeping staff to ensuring a spotless environment, thus contributing to a comfortable stay.
The hotel's staff are frequently highlighted for their professionalism, friendliness and willingness to assist. From the reception to housekeeping and restaurant personnel, the staff's dedication to service is a notable feature that significantly elevates the customer experience. Positive interactions with the reception team and the efficient check-in process reinforce the warm and welcoming atmosphere at the hotel.
Wi-Fi connectivity is a noted weak point with many guests reporting issues with stability and speed. This is an area prominently identified for improvement.
For those traveling by car, Hotel Panamericano provides safe and convenient parking options, which is a considerable advantage. Despite some logistical challenges with parking locations, the availability of free covered parking is appreciated by guests.
The ambiance surrounding the hotel at night is less favorable with guests noting a lack of active nightlife and advising caution in the evenings. Although this aspect is viewed somewhat negatively, it does not overwhelmingly detract from the overall guest experience.
Overall, Hotel Panamericano offers a reliable and satisfactory lodging experience, particularly excelling in location, breakfast quality, room cleanliness and friendly service. Areas like Wi-Fi and nighttime ambiance may need attention, but the numerous positive reviews underscore a generally delightful and comfortable stay for its guests. Show more
InfoSummary of reviewsPark Plaza Santiago is highly regarded for its prime location in the vibrant Providencia neighborhood, offering guests the convenience of being close to key attractions, transportation links, and an array of shops and dining options. The proximity to the Los Leones metro station and significant sites like Sky Costanera creates a fantastic base for exploring Santiago, whether for business or leisure. Guests consistently praise the surrounding area's safety and tranquility, enhancing their overall experience.
The hotel offers a commendable breakfast experience with a buffet-style spread that satisfies diverse tastes, featuring a wide array of fresh and delicious options. The service from attentive staff and extended breakfast hours are appreciated, although there's room for improvement in fruit variety. Similarly, the dinner service at the hotel's restaurant receives favorable remarks for its delicious offerings and pleasant atmosphere, despite occasional criticisms regarding menu variety and meal consistency.
In terms of accommodations, guests enjoy the spaciousness and comfort of the rooms, which are noted for their cleanliness and cozy beds. Although the decor is classic, some find it slightly dated, and bathroom renovations are suggested to enhance comfort further. The staff at Park Plaza Santiago are often described as impeccable, friendly, and attentive, contributing significantly to the satisfaction of guests, and easing the overall hotel experience. The high level of service across different areas, from dining to reception, is frequently highlighted.
Additional amenities include a decent Wi-Fi service, which is generally sufficient for professional tasks despite occasional connectivity issues. Fitness facilities are modest, but the pool offers a refreshing escape with its appealing decor, though improvements in maintenance and heating would benefit guests further. The parking arrangement might not be ideal for those needing close proximity, but it provides a workable solution through nearby facilities.
Overall, Park Plaza Santiago presents a blend of old-world charm and comfort in an unbeatable location. It is particularly suitable for families, offering a welcoming atmosphere supported by cordial staff, despite some facilities showing signs of age. The hotel remains a solid option for travelers looking for an inviting, centrally-located stay with reliable service in Santiago. Show more
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